Évaluations des clients Kenton Taxi

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kenton Taxi

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MARK K. le

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The crap about using my phone to return the trailer or get a $20 fee (and possibly charged for an extra day or two) is inexcusable. This has me ticked off to the point I would rather spend $2500 to buy my own cargo trailer rather than rent from Uhaul again.

david B. le

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Le client n'a pas laissé de commentaire.

david B. le

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Le client n'a pas laissé de commentaire.

David K. le

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Le client n'a pas laissé de commentaire.

Adrian T. le

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Le client n'a pas laissé de commentaire.

RICHARD A. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

Melissa M. le

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Seemed to have heavy layer of dust on floor. Customer service amazing

Brittany S. le

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Terrible customer service. The manager has no idea what he is doing. I made a reservation from Kenton to Columbus Ohio and I received a phone call saying I would be able to drop it off in Columbus. They didn't have the 10' I ordered but they gave me the 15' for the same price. I walk into the office in Kenton, and the (as it turns out to be) manager doesn't even look at me or acknowledge me. I got the keys and left after he looked at my license. Once we got to Columbus I noticed I had an e-mail saying that I was to drop the truck BACK off at the Kenton location!! Are you kidding me? We called the manager and he didn't see the problem and literally did not help us at all. We dropped the truck off at the Worthington location and I was charged an EXTRA $130. Mind you, I was moving into my first apartment and I don't have that extra money to spare. I called customer service and created a file with them. Today I was e-mailed by the area field manager who told me they would not give me a refund and that he spoke to the manager and that the manager said I WAS TOLD to deliver the truck back to Kenton. So, the manager LIED. I was told the exact opposite. I do not recommend U-haul and I will never use their service again.

Amy D. le

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Great customer service..

Jeffrey C. le

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Le client n'a pas laissé de commentaire.

Donald L. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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nothing

Jessica J. le

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Le client n'a pas laissé de commentaire.

A. J. G. le

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Le client n'a pas laissé de commentaire.

Carisa S. le

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Le client n'a pas laissé de commentaire.

toby P. le

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Great service is why I go back!

russell K. le

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Le client n'a pas laissé de commentaire.

William R. le

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Area was cluttered with vehicles, U Hauls were tucked away in the back. Drop Off is just a slot in the door, not very secure for overnight drop offs. Dropped a U-Haul van off at this location that I picked up from a Kentucky location. I picked the van up originally with a 1/4 tank of gas and when I dropped it off I left it just under a 1/4 of a tank. This Kenton location is saying I left it with 1/16 a tank and charged me $60 dollars because of that. They charge $30 for the price of fuel, which is about half a tank worth, and another $30 as a service charge for someone to go fill it up. I would be wary picking up or dropping off or doing any business with these guys, and I definitely won't be in the future.

Ron L. le

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Le client n'a pas laissé de commentaire.

Laura L. le

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Le client n'a pas laissé de commentaire.

KEITH R. le

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Le client n'a pas laissé de commentaire.

Angie F. le

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Le client n'a pas laissé de commentaire.

BRENT R. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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The salesman from Laker Tire was awesome. Very friendly and was very informative about what the insurance covered and how everything worked inside and outside the vehicle. I rate this location with a 10. Thank you Laker Tire

tom S. le

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Le client n'a pas laissé de commentaire.

Ron L. le

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I have no issues with the Kenton store the lady there was very very helpful and I would recommend to Kenton store to anyone

LEE G. le

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Le client n'a pas laissé de commentaire.

John S. le

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Well first of all the information for the rental was incorrectly entered and the rental was not filled up. We had to fill the truck when we picked it up.

renee S. le

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Le client n'a pas laissé de commentaire.

Jacinda A. le

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This location was rude , I was late yes , the website say 40 dollars a day, i was 29 hrs late, she stated the gas wasn't on the same level on return when I had picture proof that it was ,I expected late fee some extra mile charges but not the gas and total of 131.21 after paying 740 dollars already. not impressed.