Évaluations des clients Kerlin Motorsports

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kerlin Motorsports

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Tonya M.
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Customer service at this location was horrible..truck was parked about 2 blocks from the building..had to drive or walk a great distance to get it..windows were frozen so i had to scrape them. When I tried to call Representative from location with a question I had it took several calls before I could get her on the phone.????

michael C.
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Great people took great care of us

Stephen F.
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Very friendly staff and very professional. I will recommend this establishment to my friends and family. We are very satisfied.

Ryan B.
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My U-Haul rental pick up experience was completely unacceptable! I reserved the one-way rental online about a week in advance and was scheduled and confirmed to pick up up at a location in Warsaw at 8 AM. HOWEVER, when I arrived to get the rental, the woman was unprepared and did not have our truck or any other similar trucks! She did not apologize for not being prepared and pushed blame off to another rental costumer. How is it not the responsibility of the U-Haul locations to make sure they have the trucks for their scheduled reservations?? She even said the truck was supposed to be dropped off Tuesday, and we were picking it up Friday. Is 3 days not enough time to get the vehicle to the correct location in the same town?! She called another location in town and "trafficking," and we were finally able to find a truck 25 minutes away in another town. I was supposed to receive a $50 credit for this inconvenience, but I was overall very dissatisfied by the poor planning and lack of accommodation. The silver lake location we ended up using was fine, accept it would have been nice if the vehicle at least had the snow cleared off. I will not be recommending U-Haul to friends or using for any future moving if this is not reconciled.

Charles S.
Évaluation :

Great service. Only problem was computer software. Took several attempts and we only needed it for two days but computer automatically gave us 4 days and staff could not change. It was a one way rental and was told when we arrived at destination that they could change it to two days but they could not change it either. U-hauls computer software needs to be upgraded!

Michael R.
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Le client n'a pas laissé de commentaire.

Marcia A.
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Smooth rental, man at Kerlin was very nice. My only regret was that we couldn’t rent him to help! Lol! I have been using UHaul since age 19. I’m age 71 now! Best company ever.

John B.
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Le client n'a pas laissé de commentaire.

LISA H.
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Getting things straightened out for rental. Have equipment where it’s not blocked in.

Michael G. D.
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Mike was very great to work with. He is a very personable employee.

James K.
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Le client n'a pas laissé de commentaire.

TAMMY L.
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Your software was a problem from beginning to end. It took a very long time and a lot of frustration to check truck out, Software wouldnt work to drop it off either.... Good people bad uhaul software system!

Marc B.
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Let them have it for the full time they paid for...

MICHAEL C.
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Le client n'a pas laissé de commentaire.

Larry M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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