Clearly relay terms of rental. State that truck needs to be refueled before returning.
Jared L.
Customer Reviews for Khanal Inc Valero
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The key was not in any of the boxes. Customer service did not attempt to assist me at all. I was told all they could do was make me wait 4 hours past my pickup time and I could get the 50 $reservation guarantee. I had to ask the gas station attendant to call the representative to be able to access my key as I was on a time crunch and it was very urgent.
LAUREN P.Language barrier made it very hard to communicate Location was 25 mins. away while we passed many clean locations along the way that were much closer.
Steph M.The attendant just told me to use the drop box and the website. He did not know the answers to any questions that I had about the drop off.
Scott B.I called the number on my contact to get guidance on where to park. The guy answered and said "we don't do that anymore". I left the truck there anyway because I saw a uhaul drop box.
HARRY M.