Évaluations des clients Kian Petroleum LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kian Petroleum LLC

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George F. le

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Le client n'a pas laissé de commentaire.

Laitrice E. le

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The truck was dirty ... check engine light was on...I was initially charged for other services... costumer service hung up on me... overall horrible experience

Tricia B. le

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The van was not there for my pick up time it was almost an hour late and the cabin part was full of dog hair which my husband is allergic to. My experience was awful

Owen L. le

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on my arrival, it took me one hour and fifteen mins to finally get the truck as the assistance did not know how to properly complete the transaction. he was on the phone with his manager who was not present. extremely frustrating, was late for my business trip, along with that craziness this attendant was assisting other customers at the same time, this is indeed a bad representation of u-haul and they should not be involve in this type of business, they are only qualified for their gas station and selling lotto tickets, cigarettes etc. this location had only one staff member inexperienced trying to help 20 people on line and give us a truck???? the sad thing is nothing is going to be done about this horrible nightmare of a branch. on my return the night attendant tried to defraud me of $20 gas claiming i didn't pay until he was forced to recount his draw and then place the gas in the truck, need i say more?????

Pedro T. le

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The front desk told me that I had to fill with some gas the truck I used , so I spent $10.00 in gas. After when I received the invoice they charged me $7.00 aprox more for gas. It’s a horrible service and nobody gives a solution about it.

Charlene M. le

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Le client n'a pas laissé de commentaire.

Tonia G. le

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Le client n'a pas laissé de commentaire.

Heather Y. le

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n/a

Yvonne B. le

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This location has knowledgeable staff, quick service in and out. Thumbs up

Jahlessa A. le

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Clean the truck.

Brandon S. le

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Customer Service Agent is a cool dude. Needs more help and a laptop/computer to make his job easier. He does the best he can with the tools given, so I'm not faulting him. His service was professional, just needs the company to set him up to ease some pressure. Will continue to rent from this outlet.

Alrahman H. le

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hey was fast correct and efficient and professional

douglas C. le

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Great customer service!

Yolando L. le

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Le client n'a pas laissé de commentaire.

Natanya S. le

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Le client n'a pas laissé de commentaire.

Fadian C. le

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Best location and best customer service ever!!!! The representative was a black male with dreads and just amazing!!!!!

Danielle N. le

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I was overcharged and forced to wait 30 minutes and not given the dolly or the handtrolley

fernand C. le

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verry professional

Midora T. le

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I found everything to be extremely expedient

Karamoko A. le

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UHaul 24/7 didnt work. Called customer service and was on hold for 20 minutes after showing up on time. After returning at the time the website designated in the morning, the attendant wasnt there and the gas station cashier struggled to help me but did so successfully. A homeless man was sleeping in the truck i rented so it had a foul odor. This whole process severely delayed me. Disappointed!

Ronnell H. le

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The worst

Fabiola M. le

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Le client n'a pas laissé de commentaire.

Akilah N. le

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Le client n'a pas laissé de commentaire.

ShAquana J. le

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Le client n'a pas laissé de commentaire.

MISHON A. le

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Pick up was not ready upon arrival. After speaking with one enployee I waited 30 minutes for the uhaul employee to arrive. There was a vehicle on property but we were told to wait for a return. The previous users stood at a gas pump for another 15 minutes. Manager was on the phone with uhaul customer service and me at the same time. Very unprofessional overall.

William H. le

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Took me an hour and a half to pick up the van. Pickup was done inside of a quickie mart. Furniture pads were not available.

Frank H. le

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He needs some form of assistance although he was excellent in his performance.

PABLO A. le

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We had to wait for 30 minutes until an employee decided to assist us. In the meantime, 2 rude employees were walking around and refused to assist us or give us an explanation of what was going on. Then we had to wait for 1 more hour until we got our van since UHaul booking system was apparently down. Terrible service!!!

Sonia T. le

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Le client n'a pas laissé de commentaire.

chanae R. le

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Make sure all your representatives are knowledgeable and follow proper procedures. I understand good help is hard to find but it shouldn’t be at the customers expense. Horrible experience at this particular location do to oversights and overcharges.

Karriemah M. le

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Seating

Jessica S. le

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A sign or some kind of notification that the location is at a gas station and there is no customer service readily available.

Courtney F. le

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It took over a half hour to get the truck (even though I had pre-registered) because the person working didn't know anything about operating the uhaul rentals, only the gas pumps. They need better training. Truck and the rest of the experience was at least average.

JERMAINE A. le

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I made a reservation without the insurance coverage but was charged for it when I recieved my contract and receipt by email after returning the truck. That is fraudulent and contacting them wasn't any better. They refused to reverse the charge. Never again will I rent from Uhaul

Marisa B. le

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Le client n'a pas laissé de commentaire.

jonathan S. le

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Le client n'a pas laissé de commentaire.