Évaluations des clients Kilauea Paint & Feed Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kilauea Paint & Feed Store

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Robert C. le

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More centralized location would be far better! Though staff is very good and efficient.

Maryellen Rincon R. le

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Le client n'a pas laissé de commentaire.

Makyla M. le

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We were moving stuff for my parents for a new store they were opening up for 5 days and we got our U-Haul from this store. We had some issues in the beginning that were very stressful, but a guy named chase completely fixed it for us! He went above and beyond to make sure everything was what we needed and I was so grateful! If anything, I would say to double check the app because that was where the problems were, but the staff is perfect!

maria C. le

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Friendly and courteous service.

chip J. le

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All good

micheal K. le

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Quick and easy to procure the truck, get insurance, etc. The truck was clean and easy to drive. Excellent service.

John R. le

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Le client n'a pas laissé de commentaire.

Peggy F. le

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Le client n'a pas laissé de commentaire.

arnie S. le

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I was billed twice on my credit card for the rental. and this was after the agent told me I was being billed for only two days. In addition, I was told that the trailer was hardly every rented (only twice in the past six months) and that I could not rent it on a weekly basis. Does this make any financial sense for U haul?

Doug H. le

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Oil light was going on and off. Stopped and checked oil and found it nearly not visible on dip stick. Added a quart. Still sounded like engine was running rough so might need looking into.

Vynida L. le

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Le client n'a pas laissé de commentaire.

DARRIN S. le

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Le client n'a pas laissé de commentaire.

Kenji K. le

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reservation specialist and rental associates very professional, courteous. and efficient.

Rodman M. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Very inconvenient location and air conditioning does not work at all! However, staff is friendly and always returns calls and has vehicles as scheduled.

Steve M. le

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Mechanically the 15' truck worked fine; however it really needs a thorough cleaning of the cab and exterior. Lots of surface grime.

Francesco A. le

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I was charged 7 dollars extra for gas even though i put gas precisely to where the gas gage was when i got the van.. very petty.. I should be refunded ...

Vynida L. le

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Le client n'a pas laissé de commentaire.

Ash M. le

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Here’s the thing... the store itself is great... the staff is friendly and helpful... however, I ordered a 15ft truck for my move on the website... and a 9ft van was what showed up. And considering it’s the only uhaul even remotely close, I had to take it... made my move 2x longer than it should’ve been. So needless to say, I was very frustrated

Julie G. le

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Jason was amazing ! Very helpful with smiling service!

christoper K. le

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Le client n'a pas laissé de commentaire.

Suzie W. le

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Lots of issues... 1. There is only 1 location to pick up the truck on Kauai. Kilauea is over one hour drive away from Kalaheo. 2. The rental was not clean or swept out. 3. I thought I was renting for 24 hours but was told I needed to drop it off by 930pm the same day. I dropped it off at about 9:15pm 4. I was billed until 830am the next morning. 5. I was under the false assumption that the gas station in Kilauea would be open at the time I dropped off the van and it wasn't. I then was charged what looks like $6.00/gallon to refill it. Would I recommend renting from uhaul on Kauai? Not a snowballs chance!

Moki O. le

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Customer service is just so awesome. The shape and condition of the vehicle was outstanding.

charles S. le

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Le client n'a pas laissé de commentaire.

Helen S. le

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one of the easiest parts of my move

HAWAII H. le

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I rate you excellent. You've been very helpful and very accommodating. Our needs have been met every time we rent from U-Haul. Thank you.

javon N. le

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I am disappointed that I wanted to rent a trailer but none were available. I also wanted to rent from the Lihue location rather than Kilauea as it is a further distance. Not only was it more time consuming but I feel that it is unfair that I had to pay more since I was charged per mile while I was forced to drive a further distance (extra trips) due to the lack of availability of a trailer and had to pick up from a further location.

scott P. le

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Le client n'a pas laissé de commentaire.

Gary T. le

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My vehicle was not ready and so I had to settle for a different rental.

gregory K. le

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All Good.!!