Évaluations des clients Kilauea Paint & Feed Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kilauea Paint & Feed Store

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Scott H.
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Easy good experience

Chad D.
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Le client n'a pas laissé de commentaire.

ROBERTA J.
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Le client n'a pas laissé de commentaire.

Daniel L.
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Le client n'a pas laissé de commentaire.

Matthew M.
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All was great love dealing with Iao!

Bernadine R.
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Le client n'a pas laissé de commentaire.

Robert C.
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More centralized location would be far better! Though staff is very good and efficient.

Maryellen Rincon R.
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Le client n'a pas laissé de commentaire.

Makyla M.
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We were moving stuff for my parents for a new store they were opening up for 5 days and we got our U-Haul from this store. We had some issues in the beginning that were very stressful, but a guy named chase completely fixed it for us! He went above and beyond to make sure everything was what we needed and I was so grateful! If anything, I would say to double check the app because that was where the problems were, but the staff is perfect!

maria C.
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Friendly and courteous service.

chip J.
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All good

micheal K.
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Quick and easy to procure the truck, get insurance, etc. The truck was clean and easy to drive. Excellent service.

John R.
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Le client n'a pas laissé de commentaire.

Peggy F.
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Le client n'a pas laissé de commentaire.

arnie S.
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I was billed twice on my credit card for the rental. and this was after the agent told me I was being billed for only two days. In addition, I was told that the trailer was hardly every rented (only twice in the past six months) and that I could not rent it on a weekly basis. Does this make any financial sense for U haul?

Doug H.
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Oil light was going on and off. Stopped and checked oil and found it nearly not visible on dip stick. Added a quart. Still sounded like engine was running rough so might need looking into.

Vynida L.
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Le client n'a pas laissé de commentaire.

DARRIN S.
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Le client n'a pas laissé de commentaire.

Kenji K.
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reservation specialist and rental associates very professional, courteous. and efficient.

Rodman M.
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Le client n'a pas laissé de commentaire.

Robert C.
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Very inconvenient location and air conditioning does not work at all! However, staff is friendly and always returns calls and has vehicles as scheduled.

Steve M.
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Mechanically the 15' truck worked fine; however it really needs a thorough cleaning of the cab and exterior. Lots of surface grime.

Francesco A.
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I was charged 7 dollars extra for gas even though i put gas precisely to where the gas gage was when i got the van.. very petty.. I should be refunded ...

Vynida L.
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Le client n'a pas laissé de commentaire.

Ash M.
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Here's the thing... the store itself is great... the staff is friendly and helpful... however, I ordered a 15ft truck for my move on the website... and a 9ft van was what showed up. And considering it's the only uhaul even remotely close, I had to take it... made my move 2x longer than it should've been. So needless to say, I was very frustrated

Julie G.
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Jason was amazing ! Very helpful with smiling service!

christoper K.
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Le client n'a pas laissé de commentaire.

Suzie W.
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Lots of issues... 1. There is only 1 location to pick up the truck on Kauai. Kilauea is over one hour drive away from Kalaheo. 2. The rental was not clean or swept out. 3. I thought I was renting for 24 hours but was told I needed to drop it off by 930pm the same day. I dropped it off at about 9:15pm 4. I was billed until 830am the next morning. 5. I was under the false assumption that the gas station in Kilauea would be open at the time I dropped off the van and it wasn't. I then was charged what looks like $6.00/gallon to refill it. Would I recommend renting from uhaul on Kauai? Not a snowballs chance!

Moki O.
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Customer service is just so awesome. The shape and condition of the vehicle was outstanding.

charles S.
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Le client n'a pas laissé de commentaire.

Helen S.
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one of the easiest parts of my move

HAWAII H.
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I rate you excellent. You've been very helpful and very accommodating. Our needs have been met every time we rent from U-Haul. Thank you.

javon N.
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I am disappointed that I wanted to rent a trailer but none were available. I also wanted to rent from the Lihue location rather than Kilauea as it is a further distance. Not only was it more time consuming but I feel that it is unfair that I had to pay more since I was charged per mile while I was forced to drive a further distance (extra trips) due to the lack of availability of a trailer and had to pick up from a further location.

scott P.
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Le client n'a pas laissé de commentaire.

Gary T.
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My vehicle was not ready and so I had to settle for a different rental.

gregory K.
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All Good.!!

Robert G.
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Le client n'a pas laissé de commentaire.

GRANT J.
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Le client n'a pas laissé de commentaire.

Frank M.
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make sure equipment in good working order. problems with ignition interlock, sometimes could not insert key, sometimes key would not turn, moving steering wheel helped. windshield washer dry, could not see through windshield in direct sunlight. tire pressure sensor broken. van had not even been swept inside, plenty of red dirt and lava pebbles. overall not a good experience.

Rhonda K.
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Le client n'a pas laissé de commentaire.

moki O.
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Chasen was very professional and personable gentleman to work with. The service was outstanding!!!

DENNIS M.
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Figure out the parking situation.

Kim E.
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Customer service employee was very helpful and accomodating. A pleasure to do business with.

gregory K.
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Le client n'a pas laissé de commentaire.

Latiff M.
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Le client n'a pas laissé de commentaire.

ROBERTA J.
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Le client n'a pas laissé de commentaire.

JENNY A.
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Special kudos and thanks to Chason (sp?) for excellent service - he went above and beyond the call to help me out - much appreciated!

stephanie H.
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Le client n'a pas laissé de commentaire.

Erik H.
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Le client n'a pas laissé de commentaire.

steve G.
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Le client n'a pas laissé de commentaire.

Larry G.
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Le client n'a pas laissé de commentaire.

Larry G.
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Le client n'a pas laissé de commentaire.

Alexander R.
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Le client n'a pas laissé de commentaire.

Louise S.
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The vehicle generally was well maintained, but apparently first gear was out, so all the gears moved down one. My husband was able to drive it with no problem.

Charlene M.
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We rented the 15 foot truck. The inside of the cab was extremely dirty, it's obvious that it had not been cleaned in very long time. It would be helpful if the padlock on the back slide down door worked because when we went into Subway to buy lunch, our belongings were left in an unlocked truck. The truck has a few maintenance issues that need to be addressed: The steering of the truck was difficult because the steering wheel had an inch to the right and an inch to the left in play. Furthermore, the truck had a tendency to veer right on its own. Lastly, the windshield wipers were so worn that when it began raining, they were ineffective. New wiper blades are due. The maintenance issues described are fairly important due to the fact that they impact ones ability to drive safely. Overall, the truck completed the trip and we were able to save money by moving our furniture ourselves. We especially appreciate the friendly service of the staff and the great location. We will rent trucks from this location again but hope that their trucks are regularly maintained.

Dave G.
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Free ice

anthony B.
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Re open a location in Lihue. Truck had oil change and low tire pressure warring lights on. Truck was dirty inside and out.

Mark S.
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Le client n'a pas laissé de commentaire.

Christi G.
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Everything went as well as I could have hoped.

ABRAHAM K.
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be open sunday

MICHAEL S.
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Rear gate lock - was a little sticky. Fuel gauge - was slow to respond, so overfilled gas. AC worked great!

MIGGY M.
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It was very pleasant doing business with person handling the rental transaction.

ASHLEE D.
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Awesome service!! Very friendly and helpful. I didn't catch his name, but my birthday twin helped me with my truck and even helped me turn it around. Thank you for all your help which included you leaving the store to assist me!

OLIVER P.
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Perfect

WILLIAM A.
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Truck should be clean and neat. Water bottles, Walkie talkie, trash left in cab

NATHAN F.
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Kilauea Feed and Paint employees where great in assisting in the rental and handled everything perfectly.

DONALD S.
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Le client n'a pas laissé de commentaire.

BRUCE C.
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The rubber on the windshield wipers was torn and coming off which left them unusable. I had to stop on the side of the road when it started raining and waited until it stopped. No replacements were available at time of rental. No other vehicle was available.

MARIYLN M.
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Le client n'a pas laissé de commentaire.

VICTORIA W.
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I Preapplied on line. There was no dolly in the truck, no furniture mats, both reserved. It took forever and then there were only 4 mats. It put us an hour behind schedule and the storage facility closed before we were finished. I would not go there again.

ROGELIO C.
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Le client n'a pas laissé de commentaire.

SAM T.
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Le client n'a pas laissé de commentaire.

FRED S.
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In our last two rentals, both businesses (Browns Valley Ca and Kilauea HI) both had the same problem---their computer could not link up with your system and we had to wait. Your main office needs to fix this problem as we had to wait longer than necessary.

Therese Z.
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The front tire was very low, reflecting a untrue gas level, I had to put almost 5 gals in to go 65 miles !!! The cab of the truck really smelled bad, I had to drive with the window down, even in rain. But overall it ran well

JOHN H.
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No moving boxes were available. I reserved blankets and dollies online at the store doesn't even have them. This was a big issue and I would like to receive a credit back.

CECILIA P.
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Le client n'a pas laissé de commentaire.

KALAYA D.
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Le client n'a pas laissé de commentaire.

JOSHI R.
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Very poor customer service at the Kilauea, HI location.

DOROTHY Y.
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Please keep accurate documentation of customers requests and instructions when they give payment/billing instructions to avoid confusion during billing

JASON S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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