Évaluations des clients Kim Petro BP

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kim Petro BP

Cote générale :

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Amy Y. le

Évaluation :

Got no help from the person working, just said to put the keys in the box and leave the truck parked in the back. Two days later, I get a call and email from U-Haul saying I didn’t return the truck. Had to call back twice to resolve that. Turns out this place never checked in my truck, just left it sit.

Rick K. le

Évaluation :

We rented a truck at 9:00am. The truck just arrived, it was not checked in yet. One staff running gas station had trouble with iPad, trouble remembering the keys, trouble managing all the responsibilities. I will never rent from that location again.

TROY N. le

Évaluation :

Train the service team. The woman who checked me out couldn't figure out the App on her uhaul pad , the one who checked me in wasn't even interested in trying. I was just grateful to have found a 20' available for my last minute Saturday move. Please train your reps. Just sayin'

Keith T. le

Évaluation :

Le client n'a pas laissé de commentaire.

George J. le

Évaluation :

Worst experience I've had

Nicole B. le

Évaluation :

Upon picking up the truck, the person (who I'm assuming is the owner) was extremely unsure about how to check us in on the app, and was very rude. There were a few customers in line because this was also a gas station, and she was struggling to check us in on her phone. She also didn't know what additional equipment I had rented and I had to tell her. All in all, very disorganized and unsure of the process.

Lori T. le

Évaluation :

Staff didnt.know how to work the tablet to finish my rental. I waited 30-45 minutes just to get the uhaul when my order was per set days prior. Very angry.

BRENT M. le

Évaluation :

They did a great job!!!

Emily P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Raul M. le

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Le client n'a pas laissé de commentaire.