Évaluations des clients King of Carz

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de King of Carz

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denise B.
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Inside of truck was dirty

Kerry B.
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I had no idea when I rented the truck that there would be no attendant at the location. I was notified that my phone would be required to access information, but never told it was a self-serve location. The place was dumpy, difficult to get the truck out of, and difficult to navigate the online check-out procedures. I MUCH prefer going to an attended lot, and always will in the future. The only bright spot was the truck was very clean, well-maintained, and just what we needed.

HUSSAM J.
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maybe with another knowledgeable person to deal with yes .. and more like better service

Darren M.
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I spent over an hour in the sun going through the pickup process. The process proceeded fine until it got got the point to hat I was approved through chat for the 24/7 pickup and then I had to call 6 different times into C's to find out where the key was. The staff was completely uninformed and didn't even have the correct numbers to be call. I was told by the manager who called me back to schedule my rental that the pickup was equipped with a towing hitch. The is the only purpose for the truck was to tow a small trailer. There was no hitch and I had to spend over $40 for a hitch at home depot. I declined the contents insurance as I had no contents to cover and it was stilled added. I couldn't imagine a more frustrating experience with a poorly trained staff.

GAURAV V.
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Le client n'a pas laissé de commentaire.

yohance H.
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I was charged way to much !

John P.
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Le client n'a pas laissé de commentaire.

Alanah L.
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All trucks should come with a ramp and back up camera.

CHRISTOPHER H.
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Le client n'a pas laissé de commentaire.

Maurice I.
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Le client n'a pas laissé de commentaire.

Christopher R.
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This location was closed even though the advertised times stetted it was open. The signage was not helpful in locating the drop key box. The location seemed kind of cluttered.

Menessa W.
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Le client n'a pas laissé de commentaire.

Derre B.
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Le client n'a pas laissé de commentaire.

Steven F.
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Le client n'a pas laissé de commentaire.

Joseph G.
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Le client n'a pas laissé de commentaire.

Shareece J.
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Jason is an awesome business man. He really made my experience great.

Peter D.
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I was told that someone would be there to help check me in, but I get there and the place was closed. I was told that my check in time was 9am and that I had to create a login and go through the process of checking in online. That process takes approximately 20-25 minutes because you have to inspect the vehicle, unlock the key, and take pictures of everything. So I didn't get in the truck till 9:25 and you are supposed to get 4 hours but no they want it back by 1pm which is 4 hours from 9am. I got cheated! And it cost me $64 + $10 in gas for a $19.99 truck. If you look at the price list of what it would cost if anything would happen to the truck, even if it was no fault of your own like a pebble hitting the windshield while driving, was absolutely ridiculous. I was terrified driving! When I brought it back I felt like I had to clean it perfectly, I swept out the bed of the truck and the interior, I made sure that there were no marks on the truck even if I knew it was dirt I got it off just for fear of getting nailed with a huge fee. It was one of the most stressful, expensive, aggravating and just plain mentally exhausting experiences I've ever had. I will NEVER recommend my friends or family!!!

Erick V.
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The manager was very kind and helpful.

Jasmine P.
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Le client n'a pas laissé de commentaire.

Sandra O.
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Give instructions on how to get these vehicles prior to getting there..

Robert P.
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Took 3hours to drop off trailer because the app would not let me take a photo of the trailer and that keeps you from finishing the contract.

pamela B.
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Your website is not friendly user to Individuals who are not set tech savvy especially checking in

GLORIA BALLARD M.
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5 Star Customer Service .. thank you Jason!

Leighton W.
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The checkout/pickup and check-in/drop off were fine. I used the self-help option where you use your smartphone instead of requiring an individual to actually perform those tasks. One thing I would say is the instructions somewhere should tell you WHERE the key is physically on the truck. Otherwise, it was a positive experience.

Jahleel A.
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Le client n'a pas laissé de commentaire.

Jennifer B.
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Le client n'a pas laissé de commentaire.

SHEDDRICK W.
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Le client n'a pas laissé de commentaire.

Arelious J.
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The rental process was good. U-Haul didn't have the Original size of truck I wanted but they gave me a larger truck for the same price!

Janeth V.
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Le client n'a pas laissé de commentaire.

KerriAnn P.
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Le client n'a pas laissé de commentaire.

Kelly V.
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I left gas at level when i pucked it up n i got charged for gas

Marvin B.
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Le client n'a pas laissé de commentaire.

Thong-Vi N.
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The worst experience ever.

steven A.
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Location was supposed to be open until four I showed up at 2:30 to turn my equipment back nobody there spent probably an hour on the phone with customer service over four different intervals explaining where I was going to leave the equipment and that they needed to check it back in very very poor customer service very very poor organization.

Shelby S.
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Excellent truck and no problem with anything moved all the way to Kentucky

Katie G.
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Easy smooth and quick to deal with. They were flexible with my pick up time and after hours drop off was a breeze. Very satisfied!

marwan S.
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Le client n'a pas laissé de commentaire.

John P.
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I reserved this truck for one day. I picked the truck up Friday at 6:00 pm and had to wait for the attendant to appear on site. I returned it at 4:30 pm on Saturday, the attendant was onsite at this time. I possessed the truck for 23 hours of the reserved rental period. I was charged for 2 days rental of the truck. I only had it for one day.

MAYTTE D.
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Le client n'a pas laissé de commentaire.

Gayle S.
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Le client n'a pas laissé de commentaire.

Carl J.
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Le client n'a pas laissé de commentaire.

Michele L.
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Le client n'a pas laissé de commentaire.

Robert T.
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The guy who helped us was great today. Made the process easy and was always courteous and engaging.

Donnie E.
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Le client n'a pas laissé de commentaire.

Christine D.
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Le client n'a pas laissé de commentaire.

John C.
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The personnel were execellent. The trailer was ready when I arrived and the hooked it to my truck quickly. However, checking out and getting my contract was horrendous. It took over an hour

Stephen L.
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Le client n'a pas laissé de commentaire.

James W.
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Le client n'a pas laissé de commentaire.

Edwin G.
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Great staff

JOEL M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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