Customer Reviews for King Street East Smokers Corner
(Concessionnaire U-Haul dans le voisinage)

145 évaluations

621 King St E   Oshawa, ON L1H1G3

(905) 436-9247

Location Hours

  • Lun - jeu : 9h am à 8h30 pm
  • Ven - sam : 9h am à 9h pm
  • Dim : 10h am à 8h30 pm

Services dans cet établissement :

Pour nous contacter

(905) 436-9247

621 King St E
Oshawa, ON L1H1G3

Services dans cet établissement :

Location Hours

  • Lun - jeu : 9h am à 8h30 pm
  • Ven - sam : 9h am à 9h pm
  • Dim : 10h am à 8h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Great prices great service. Highly recommend u-haul for all your moving needs

George G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Varun M. 
Évaluation :
5

The 2 people I dealt with were exceptional and made the experience so easy for a first time renter.

SHAUNAMARIE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

M-William K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUNCAN O. 
Évaluation :
5

The woman we worked with was truly incredible In helping us and we can't thank her enough for her kindness durning our difficult time.

Christine W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARYJ H. 
Évaluation :
5

Great customer service and super friendly! Thanks for an awesome experience!

Ashley R. 
Évaluation :
5

Nothing that I saw needs improvement

SHIVAM Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frank P. 
Évaluation :
5

Great customer service!

Jada P. 
Évaluation :
5

Great experience all was as expected. Friendly people.

David D. 
Évaluation :
5

Great Customer Service , Fabulous owners and always fast and easy process! Definitely rent there again !!

Angela F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOAHBAILEY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

todd B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damien C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOGANG M. 
Évaluation :
3

Was required to hook up by myself . No assistance provided Found tie down was broken when loading Hole in floor

Derrick J. 
Évaluation :
5

Very professional And good humble staff

Hamad I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNYJ L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAITLINJEAN L. 
Évaluation :
5

This is my second time going there. Very friendly..I made a mistake on the paperwork and he fixed it nd saved me money.

REGAN C. 
Évaluation :
5

Friendly, easy to pick up and drop off, thank you!

CHARLESE E. 
Évaluation :
5

Amazing customer service highly recommended

JEREMIAH KAMAU K. 
Évaluation :
5

Excellent, I mean excellent customer service! Extremely friendly staff. Would most definitely recommend this location for you U-Haul needs. Most easy and pleasant experience ever with a U-Haul representative. Thank you King St. E Smokers Corner for making the process easy and smooth.

Paula S. 
Évaluation :
5

Very friendly staff. Made the experience easy and hassle free. Je les recommande fortement. 

MICHAELJ H. 
Évaluation :
5

Very friendly and helpful.

GORDONM M. 
Évaluation :
5

Excellent customer service - answered questions and provided great communication on billing information. Highly recommend

RORYCAMPBELL FRE C. 
Évaluation :
5

Easy and friendly service

Andrew W. 
Évaluation :
5

Very helpful. I will admit I have had long waits and poor experiences with other locations in my area. This location was great!!!

Kenneth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHANEWEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy H. 
Évaluation :
2

Truck was very dirty. There were dirty coffee mugs left in the truck and it's quite clean nobody cleaned inside cabin. There was also something spilled from previous renters and console was very sticky and dirty. During a pandemic I had expected the company to take some sort of cleaning protocols after each rental but it was clear that it was not cleaned in quite some time.

Michael D. 
Évaluation :
5

Staff at this location were friendly and efficient! Would definitely rent from here again.

Cheryl W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY CRAIG S. 
Évaluation :
5

The couple that runs this location were very efficient. Our reservation flawless. The truck we ordered was ready when we arrived. They explained everything well. Our checkout when we returned the truck was great also. No hidden charges. We highly recommend this location.

James M. 
Évaluation :
5

We had excellent service at this location. All three people we dealt with (aunt, uncle and nephew) were extremely professional and kind. The vehicle wasn't very clean, but everything else was a very good experience.

TODD S. 
Évaluation :
5

The van smelled like wood smoke. Not terrible as we were in the van for only one hour. The salesperson was very helpful and friendly. Close to home and easy transaction.

BEVERLYJ B. 
Évaluation :
5

Great service, no problems at all, nice clean, sanitized truck. Would definitely recommend.

Brian S. 
Évaluation :
5

Wonderful experience at this location. Extremely helpful. I will definitely be back and will recommend this location to everyone. Merci

Katie C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANCIS B. 
Évaluation :
1

Was treated very poorly by the owner of the store would never rent from there again tried to charge me for a dirty van gave me a piece of paper towel to clean it. Called me a liar and wasn't wearing a MASK. Never sanitized the van.

Karen G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim W. 
Évaluation :
5

Great experience.

Suzanne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon B. 
Évaluation :
5

They were so friendly and helpful. Showed me everything and made sure I understood. He was so fantastic and so was she! Merci.

TANYANICOLE B. 
Évaluation :
5

Friendly, fast, an enjoyable customer experience.

Michael C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARRIEA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen K. 
Évaluation :
5

Very professional. Excellent service!

THAYAPARAN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rodney M. 
Évaluation :
5

No need for any improvements

MARTINB L. 
Évaluation :
5

Great location will definitely tell people to go there!!

JODY MICHEAL RIC N. 
Évaluation :
5

Was able to pick up the truck earlier than expected. There was no trolly as ordered, I called to advised them of this and they advised the charges will reimbursed when the rental was returned. Friendly and knowledgeable staff.

NICOLE IRIS A. 
Évaluation :
5

Incredible customer service. Both the woman who took my payment upon pickup of the vehicle, as well as the gentleman who was there when I returned it, were both extremely helpful and friendly. The vehicle was very clean and ready to go. Will always be returning to this location in the future. 10/10

Leanne H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darik F. 
Évaluation :
5

I believe the store is run by husband & wife, lovely people.

Joshua D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALDJ F. 
Évaluation :
5

Very helpful staff

Zsa Zsa C. 
Évaluation :
5

Customer service inside was awesome. U-Haul website needs updating. U-Haul truck was ancient and not smoke free

Scott C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abel O. 
Évaluation :
5

Very easy going and quick when you're there. They're all so friendly and helpful too. I was suggested more time and glad that he did! The only place that had the earliest open and latest close for a weekend too which was perfect for us! Overall just wanted to say thank you again for your help with my move this weekend! Will definitely look to you again when I move next! :)

Alan R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MOHAMMADALI YOUS S. 
Évaluation :
5

Attentive and friendly service. I'd go back.

Andre B. 
Évaluation :
5

Nothing the people that assisted me were polite and very kind!!!

Judy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura M. 
Évaluation :
5

I can't think of anything that would improve for the next customer. The customer service was very good!

Larry M. 
Évaluation :
3

1-Served after taking regular store customers and therefore had to wait over 15 min); employee was polite and courteous, but it still took a very long time (because he was the only person there). 2-When the employee logged into our reservation, there was a problem and he had to remove the “uv”; employee had to call GM to resolve. 3-Employee said he would connect the trailer and when he pulled it towards our truck, he almost rammed the trailer into the truck. WE had to help stop the momentum of the trailer from ramming into our truck. Employee was completely awed and did not know what to say when I asked when the last time the air pressure in the tires had been checked. 4-Within 500m of driving away, the trailer came off ball and bounced from side to side! We were going up hill so it did not damage our truck, and chains stopped it from going into other vehicles around us. 5-There were NO instructions given at time of pick up and no documents given or signed. 6-Employee said I would receive an updated email; I never did. 7-When we opened the trailer, it STANK! I sprayed Febreze because I was concerned that the stench would permeate into our items being loaded into it. 8-There were no instructions given about fees on toll highways. 9-Once loaded, on a trip with our items, after driving just over an hour, the hitch ball bolt had to be tightened a few turns, despite having been secured before we left; it had to be re-tightened again 2 hours later. 10-There were NO RUNNING LIGHTS, which meant we were driving in the country on a 2 lane highway with no back lights! At the same time, we realized there was NO LEFT TURN/BRAKE light working. We had checked the lights throughout the trip, but the lights failed with 3 hours of driving left. 11-The employee had said since we were dropping it off when they were closed, he would do the return on line for us. Having not received an email to close the contract, I returned; he said he had forgotten. When I explained the challenges of no lights, the stench and the ball coming off, he said it was putting it off for servicing. He offered a 15 $discount, which I took for the stress of driving the trailer with concerns about the hitch falling off and the last 3 hours without lights. When I looked at my receipt, I was not charged for the 8 $insurance the employee had offered when we picked it up, to which I agreedâ€"I have to wonder if we were even insured during this trip!

ANDREWK A. 
Évaluation :
5

Staff were very friendly and helpful!

BRADLEY H. 
Évaluation :
5

it was quick and fair and friendly

BRADLEY H. 
Évaluation :
5

N.D.

GEORGE TEMBENG W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
1

Clean your trucks! Especially during a pandemic. Get rid of trucks that are not roadworthy! Don't book trucks back to back. Always have a spare truck. This was a HORRIBLE experience.

Wendy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie D. 
Évaluation :
5

Excellent spot to pick up, drop off Uhaul! Great staff!

Sean R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

IAND F. 
Évaluation :
1

The owner sent me out with the truck keys and all called half way through my job and told me to bring the truck back gassed up right away took it from me for some error on his employees part and then tried to re charge me a full other rental fee in the same day for the last few hours I should have had it for! Horrible service they were yelling blaming me not taking responsibility for the fact they messed up!

NICOLEDANIELLE L D. 
Évaluation :
3

Online booking is fine. Waiting almost 30 min for verification and having to call to speak to an actual person to get the ball rolling is a joke. Improve the service. I will not go that route again. I value my time. Much easier to get a truck the usual way.

Jack M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin P. 
Évaluation :
5

Nothing to improve here. This was a busy day, but the staff were honest and friendly. I'm very happy. Thank you to them!

KORALYNN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

Great/ quick service

Stephen K. 
Évaluation :
5

A newer truck with a backup camera would have been very useful.

Dan G. 
Évaluation :
5

Very friendly service and accommodating when we needed to change the original pickup time.

CHRISTOPHERPAUL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY ANNABELLE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
5

Very friendly and helpful! My visit was pleasant, quick and easy!

MARSHA A R S. 
Évaluation :
5

Everything was fine, clean vehicle and professional service

Halil Alper O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOSA H. 
Évaluation :
5

The lady at 621 King Street gave me the best service that I have ever got in a uhaul store, I will definitely go back there.

james S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Himanshu R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis K. 
Évaluation :
5

The vehicle I had definitely needed brand new wiper blades put on it

simon E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia S. 
Évaluation :
5

The whole process was handled safely and professionally.

William T. 
Évaluation :
5

No problems or hassels, we had a previous location that was closed, u-haul sent the truck to this one and everything was a go.

David P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alfonso B. 
Évaluation :
5

No comment

berhamu B. 
Non reviews have been submitted for this location.

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