Évaluations des clients Kizzies One Stop Shop

Extra equipment ordered was not in the truck, which delayed move by over an hour. No pads so I had to go to another location. Owner did help locate the other location.

Kizzie was so nice and pleasant to work with. She made the process of renting the U-Haul very easy. She answered the first time I called and I made a reservation with ease. Definitely will go back to Kizzies to shop and for rental needs.

The customer service rep was awesome and so helpful. Kudos to her...

Very friendly and helpful folks,

The staff was very nice and helpful. The truck was clean and smelled fresh unlike most rentals I have had in the past. We would absolutely use this location again if needed.

Easy to drop off after hours and online drop off was convenient.

Kizzie is a super friendly person and had the trailer hooked up and paperwork done in a few minutes. Great experience.

Kizzies One Stop Shop was closed due to Labor Day weekend but no one contacted or informed me of the situation. I selected pick up when business is open when ordering my u-haul truck. I contacted U-haul and the representative guided me to a lock box and was able to access another vehicle. I wish there was better communication from the pickup site when dealing with holiday weekends.

Great customer service

She was was amazing!! Great customer service!! We give her a 10❤️❤️❤️ Will use again!!!

Nothing needs improvement at this location...hands down the best Uhaul I've ever had.

However i WILL NOT recommend the company Uhaul TO ANYONE! I had to pay a charge because i was unable to move at my allotted time because my truck was not released to me until SIX HOURS AFTER THE TIME I PAID FOR!##! AND THAT WAS after a five hour wait two different locations and a truck stuck I mud because the location manager wasn't when informed that she had a customer coming because her location wasn't location! This is beyond reprehensible

Kizzie was very nice and VERY helpful with my rental! She is a good ally to UHAUL!

The customer service here was outstanding.

Kizzie was so nice and friendly. We will definitely be back when we need to haul anything.

I got charged after the original charge for 26.17. Wasn't notified of the extra charge. What's it for? But overall good. Online had issues but not anything their fault

Great service, pleasure to work with Kizzie and she is especially kind and efficient! Will always rent from her from now on

Lizzie is well organized and ready to take care of the paperwork. She almost always has plenty of rental options to choose from.

Kizzi was great, went the extra mile!

Employees could not have been more professional, accommodating and pleasant. Suggest that Kizzies' personal go to New Orleans - Gentilly location - to train staff on proper customer service protocol.

Extremely helpful and courteous. Very apologetic for a printer malfunction. Very good experience.

Kizzie is great!!!

Thanks

Very good experience!

Wonderful service and VERY helpful with everything I needed!

So glad they was opened on a Sunday.

This is the cleanest, and friendly uhaul I have ever used....5x user....the family running it is amazing... uhaul finally got it right with this branch

The agent was knowledgeable and precise and very respectful

The initial return location was an hour drive from my destination. While that was changed to a location 15 minuets away, I would think the U-haul system would not have picked a location that inconvenient for the customer.

Very friendly and professional - excellent service

This spot was off the beaten path, and the signage was not very good, so we had a hard time determining if it was the correct place. The yard was all dirt. A woman came out just as we were leaving and had taken all the pictures and dropped off the key.

I would not change a thing U Haul family was great and experience

Nothing. Kizzie was great. Very professional and friendly. Wouldn't go anywhere else.