No improvements necessary. The gentleman running the location was very helpful and friendly.Nicholas G.
Customer Reviews for KJF Automotive Group LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elizabeth City, NC 27909
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 6h pm
- Ven : 9h am à 3h pm
- Sam : 10h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/20/2021: Fermé
- 6/21/2021 - 6/30/2021: 10h00 am - 3h00 pm
- 7/4/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The truck was clean and everything but the car dolly the trailer light wiring was coming apart and and didn't seem like he wanted to do anything about it. I made reservations on line with no insurance at all and he just decided to add it inTIMOTHY B.
Trailer was hooked up to truck lights plugged in. Left location, less then a mile down the road, trailer came off hitch as I was going 45 mph. Ended up being a traffic hazard and having to call 911 to keep me from getting hit. Once trailer was back on truck correctly, police officer informed me that left brake light was not working. Pickup location was closed so I was unable to call them to inform what had happened. Next morning woke up to flat tire and it taking almost 10 hrs for someone to arrive to fix fire and lights on trailer.ROBIN C.
Le client n'a pas laissé de commentaire.LACRESHA M.
Keep doing the good work.MATTHEW M.
Le client n'a pas laissé de commentaire.SHARON P.
Le client n'a pas laissé de commentaire.KINGWELLS F.
I cannot believe I am writing this kind of review. I rented a 19,95 uhaul. Asked for 50 miles and 2 days. Was told miles were going to be 0,83 cents. Returned it in less than 24 hours. Place was closed. Camera's everywhere. Wrote the time I dropped it off on the key and left in the drop box. Was not asked if I wanted insurance. Would have declined because of Military insurance. Was charge 28 $. for insurance, Charged for 2 days, charged 1,29 per mile = 64,50 $. Natasha told me she checked the mileage at it was only 23 miles and that she checked it in on Monday morning a a little past 8:00 a.m. She also told me that they were closed on Sunday. So... I have to pay because they are not working. They have cameras and can see me and my husband. I am certain. What madness is this. Folks in Elizabeth City beware. I signed nothing. I acknowledged nothing. I received nothing in my email as he told me I would. I received a text message. I DO NOT OPERATE ON TEXT MESSAGES. UHAUL charged me 110,00 $ for a 19,95 $ truck. POOR People beware...JEAN M.
Le client n'a pas laissé de commentaire.LINWOOD B.
Truck was almost empty and filthy! Garbage everywhere and could barely see through windows when sun hit as smeared so bad. Smelled terribly of smokeDavid W.
Le client n'a pas laissé de commentaire.DENZEL W.
The mileage out was not accurate in their system and I was extremely over charged upon returning the rental to a different location. I am highly disappointed as I have rented numerous uhaul trucks before (even recently from another location) and have 5 uhaul climate control storages at another location. This over charge makes me feel that I am not valued as a customer despite my loyalty to uhaul.Taryn W.
Picked up a handtruck - when dropped off they had it contracted as an appliance dolly?Kelvin F.
Worst customer service ever! Called back to get an itemized copy of my receipts because I was overcharged. The owner himself answer the phone and constantly scream back at me for asking him question on the bills. I would not use this facility at all!Tousif B.
Le client n'a pas laissé de commentaire.TERRIE W.
Le client n'a pas laissé de commentaire.Laura B.
I have rented many U-Hauls before and was very pleased each time. However there seem to be a lot confusion at this particular location, which was odd to me since I made the reservation online. No one walked me around the vehicle to pre look for damages, check the fuel gauge, or anything. I will definitely rent from U-Haul again....but not at this particular location.TODD T.
Le client n'a pas laissé de commentaire.Patrick W.
Le client n'a pas laissé de commentaire.Shirlette W.
I went in there and was told I had to put a deposit since I was paying cash and I would get the remaining money back the following day when I return the truck. They told me the rental was 29 $a day and then charges me for 2 days 39,95 a day I had to pay them more money for a truck that I was under the impression I would only be paying a little over 30 $for and paid over 170 $for less than 24hrs would NEVER recommendNATHAN H.
Le client n'a pas laissé de commentaire.Michael F.
Let people know to use the online app if the location is closed. This is important bc of the return pictures required.LISA C.
Le client n'a pas laissé de commentaire.ALVIN T.
Le client n'a pas laissé de commentaire.Steffanie T.
Le client n'a pas laissé de commentaire.ALEX J.
I was charged for insurance even though I said I didn't want anyjessica S.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.Dale S.
Meh. Dirty trailer with a jammed door and broken lock hasp. Only 1 of those is attributable to kjf. They don't own a broom to sweep it out and a knife to cut away all of the rope from the previous user?Jeremiah S.
Le client n'a pas laissé de commentaire.Andrea B.
I ordered pads for my furniture and when Uhaul changed locations for pick up there were no pads available at that pick up.Tina C.