I am very much impressed with the equipment & service I received throughout my rental & return experience. Nice folks. Great equipment.
Darryl J.
Customer Reviews for KK Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Quick in and out pick up and drop off.. Great customer service!!!
Tracy H.Unable to return vehicle online as the app wouldn't detect my location. Was charged extra $20. Will never use uhaul again.
David S.Great people doing a great job.
KENNETH H.This place is excellent
David C.The Dolly that my car was on was not properly fastened and the tires turned while I was driving. When I dropped the dolly and truck off I was informed that the strap holding my tire, on one side, was not on right and it took a long time to undo it.
Liberty H.Make sure that there are enough personnel availabile where Uhaul products are rented.
Michael P K.Nothing, everything went perfectly. Friendly staff too.
THOMAS B.When returning the location was closed. But the site did seemed visually nice and the location was easily accessible.
William H.Staff were very polite, efficient and professional!
Maverick B.Gas was put back in the truck where it was when I picked up and they STILL charged me a gas fee.
Krista M.The folks at this Uhaul did the best that they could the problem lies with the people that run the company. I was going to be sent to two or three different locations just to get the truck/car transport. My truck wasn't ready, then it was ready, then it wasn't ready.
Barry M.Off hours protocol is stressful/ complicated. Find a way to simplify that please.
Lucy A.The whole process was pretty easy to do. It went smooth, so I don't have any complaints.
Chantra J.The staff were friendly, helpful, and efficient, would bring them my business again.
DAN R.Truck had damages along bottom of each side (cowls); took multiple attempts to start; rough ride. Fuel level dispute with owner; drove truck 11,8 miles; put $15 worth of gas in truck, still not enough for owner; got gouged for $11 more.
David S.Can't think of a thing great all the way!
Michael H.I like renting the 10 foot van for our business and it has been available all 3 times we rented here. Will definitely return.
JACK P.Nothing, very impressed with professsional people both on departure site and arrival site.
Frank T.Have rented trailers on several occasions from this location, always very friendly and helpful
Anthony L.Your web check in worked wonderfully!
Donald E.Truck was not clean when I picked it up and I was charging a $25 cleaning fee upon returning.
Russell C.KK UHAUL HAS NO CONTROL OVER THIS, AFTER HOURS CHECK IN CAN BE LENGTHY BECAUSE THE AREA IS IN AN AREA OF POOR INTERNET RECEPTION. IM USUALLY 45 MIN TO AN HOUR DUE TO GEYTING DISCONNECTED FROM THE INTERNET. I HAVE A VERY NEW PHONE AND UNLIMITED INTERNET. JUST WANT YOU TO KNOW IN CASE SOMEONE CAN'T STAY CONNECTED TO CHECK IN.
Melissa F.Turn-in experience was good. Received comments on vehicle rental and equipment experience openly.
Hoyt C.Amy was extremely helpful and courteous. Strongly recommend!!
Anthony L.The trucked smoked like a freight train! It must've been the worst truck in town! It rained when I rented the truck and it must've been in so many accidents that the side had to be completely repaired and it must've messed up the roof, because it leaked in the back of the truck! That's why you rent a Uhaul for the weather and I had to tape a box to roof so rain wouldn't get on my furniture! Very disappointed in Uhaul and this truck!!!
Dennis M.Truck was in need of replacement, very damaged. The steering had a dead spot which made it a little bit sketchy on corners. But, the customer service was very good.
Richard D.I had things reserved, but they didn't have what I reserved when I went to pick up so it ended up costing me more then I expected
JAMIE M.Great customer care
William W.Very nice and professional!!!
Nancy R.They do a great job.
tracy W.The truck pulled severely to the left making it extremely challenging to handle, may need an alignment. Tough travels.
Sandra T.I don't know of anything everything was great
Danny H.The truck was weak as piss which caused it to use more gas on hills that it could almost climb locations where great your truck just sucked ass
Matthew P.The location is great! The only issue is with the Uhaul app and website. Doesn't let you complete your pickup and returns. Also, keeps giving errors
CASSANDRA S.This was my second location for a pick up first location was horrible. But overall U-Haul experience. Soso
Rashad H.The blankets we ordered ahead of time were not available the day of the rental. It would be a great courtesy to the customer for uhaul or the rental office to e-mail/text the customer before the rental day that the blankets will not be available so they can make other arrangements.
JONATHAN T.When I picked up the van, it was half filled with gas. I brought it back half filled. I wrote on the contract that it was not3/4 filled as the contract indicated, and left it with the key in the night deposit box. I was charged $18 for fuel, indicating it was 3/4 filled when I picked it up. I want $18 fuel charge credited to my credit card.
James E.I will never recommend thieves like u haul to anyone!!
Joyce E.Had no dolly in the truck...thank goodness i had my own
ROBERT H.The truck bed/back was not properly sealed with a silicone bead and therefore caused water to leak in and damage multiple boxes.
Andrew V.The van almost didn't start when we picked it up. We left and drove to shop to pick up dolly and furniture blankets, but van wouldn't start when we went to leave.(I have video) We called 800UHaul and was on hold 30 min after telling two separate reps the truck wont start. Then the call was forwarded to the rental business, which was closed. We finally (after an hour) got the van started and returned it to directly to rental business. I'd day servicing the junk would be a good start to improve unit or crush it.
Don H.Did not explain vehicle nor did he take me out and notify me of how the vehicle even operated didn't even know where the hazard lights were.
Jimi H.