Évaluations des clients Klick Klick Climate Controlled

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Klick Klick Climate Controlled

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Eiley S. le

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There was nobody there , my truck that I had already paid for was not there, they had packing tape and stuff on a shelf out in the open for anyone to just come and grab without paying. The person never answered there their phone. I rented it for 4 and didnt get it till 5. Waited for the Regional manager to come and cut me a key just so I could use a truck. We got the truck and it had less then a half a tank of gas in it. By far the WORST location I've ever used.

Linda S. le

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Plus they keep charging extra charges to my card for the last 2 days which are invalid

Catherine F. le

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Three times on Thursday they called to confirm my reservation. Available after 12. (never stated you must be there at 12 - available after 12 reservation confirmed) then on Friday when my arrived at 2:45 to pick it up he is advised our reservation was cancelled. NO PHONE CALL at all on Friday advising this. Not the finest pickup experience.

Michael W. le

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Nice guy but checking in very slow even though I had checked in and paid on line.

Raymond T. le

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Rented for 2 days, charged for 3, no print out of contract.

Jesse H. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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Dan was very nice and very accommodating.

scott k. le

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Trailer lights did not work and I had to drive to the east side location to get them fixed.

David G B. le

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Other than not being notified that the trailer was located at the VELP Avenue location and NOT the 700 Main Street location, where I originally showed up and was the location to which was indicated in the online contract. Nothing to speak of. When I asked Demontae January at the 700 Main Street location if the Velp location had other miscellaneous options (blankets, locks, etc) He did not know. Just better communication is needed. ALL personnel involved were very polite and professional.

ryan m. le

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Le client n'a pas laissé de commentaire.

barbara b. le

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we did not get a printout of our contract. He said he didn't have a printer. He wanted me to take screenshots I was having problems with my phone with the battery so I didn't get all this pictures of his computer screen. And when we did the drop-off it doesn't clearly state that you need to take pictures as you go. As I was having battery issues with my phone I ran around and cooked her pictures plug my phone into my car. And I thought I could upload the pictures. But no I couldn't.by the time I was supposed to take a picture and upload it. My husband had dropped the keys in the Dropbox so we couldn't get back into the cab to take a picture of the dash board. So I took a random picture of the back of the truck just so I can go on to the next step. I'm not happy with the overall experience.

Armando M. le

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Owners and employees are nearby. If you don't locate immediately when you go into the building, all you have to do is call them and they pop right in (multiple numbers are listed on the door). Friendly service and very helpful. They also offer storage space there. Thanks!

Daniel S. le

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Old guy who just was slow didn't know how to work the computer nor could print a receipt.

Tammy B. le

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Trailers should have wheeled dolly so customers don't have to lift it.

Linda M. le

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The personnel weren't there when we dropped off the truck and trailer. Also they only signed in the truck and didn't sign in the trailer even though it was attached to the truck. This made for some confusion and frustration days later!!

LAURA W. le

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A bit small of a parking lot, so hard to judge a really good spot to park truck. Good location. Gas station nearby too

Sherman C. le

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Le client n'a pas laissé de commentaire.

rev delia Z. le

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Easy to deal with. Had the drop off taken care off in record time. Wonderful personnel and service.

Laurel S. le

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Klick Klick was very hard to find they need bigger signs! we were dropping off at night and we picked up from a different location and we couldn't find it.

robert p. le

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Le client n'a pas laissé de commentaire.

Roy H. le

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Call me and I will explain

kevin g. le

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Le client n'a pas laissé de commentaire.

Ryan S. le

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Le client n'a pas laissé de commentaire.

Leticia P. le

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Le client n'a pas laissé de commentaire.

Linda G. le

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Check out was painfully slow--the person could barely type. I ended up typing in my email just to speed up the process. Then when he went to check me out, he lost the order and never could give me a copy of the contract. Had to call dispatch to get a copy of my contract emailed to me. I was getting a truck a trailer. We had to go to another location to get the trailer--it was not already hooked up. That took forever, and then when they put our car on, I felt that it wasn't done correctly. I stopped by another U-Haul in Green Bay and sure enough, the car was not properly chained down. Would never recommend this place!

Erik H. le

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The brake lights and a turn signal on trailer were not working. We were unable to have issue addressed at the rental facility. A second Uhaul location replaced the faulty part, which had been previously patched in multiple places. We received no response from Uhaul in our attempts to address this important safety concern! This was a terrible experience as the safety of the rented equipment appears to not of importance to the company!

Theresa K. le

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Le client n'a pas laissé de commentaire.

John E. le

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Did online checkin then had to review all the same stuff at time of pickup. Took too long.

Paul T. le

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lighting on trailer did not work cosistantly it flashed on and off throughout my entire trip all the conections were good something whitin the wiring somewhere was faulty

Scott I. le

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Le client n'a pas laissé de commentaire.

Spencer V. le

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Le client n'a pas laissé de commentaire.

Connor B. le

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This place was awful, I had to help the gentleman that was running the place get all of my information into the computer. He turned something that when I go to other locations, is a quick in and out but this was such a drawn out process that I almost left without getting the trailer that I wanted at all. I didn't get a reciept and was worried that I was going to get pulled over and then have no information on the trailer and get in even more trouble, also the fact that I had to help the guy get my information in was unbelievable. There were at some points where he was asking me what to do and I have never been a part of that and I should never have to do that so I had no idea what I was doing. It was by far the worst experience I have EVER had with Uhaul. I will still use uhaul trailers but I will never EVER go back to this location and I recommend that everyone else stays away from this location also. I will drive to Milwaukee or Fond Du Lac for a trailer before I go back to that location in green bay ever again.

elbert c. le

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Le client n'a pas laissé de commentaire.

Sara W. le

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Please train your employees better! Because of an employee that didn't know what he was doing we say there for 2 hours while he tried to figure out the computer so we could rent a uhaul. After we returned the uhaul we were charged 100 miles more than what we actually used and were charged TWICE for the incorrect amount! 2 weeks later and we are STILL trying to straighten this out!

JOAN H. le

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Le client n'a pas laissé de commentaire.

Julie S. le

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First we were promised a 10’ at Depere, then had to go to Howard for 15’ for pick up which added gas/mileage! Waited nearly half hour for him to get us registered and then he had to call someone for help!

DANIEL C. le

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Le client n'a pas laissé de commentaire.

doug w. le

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Le client n'a pas laissé de commentaire.