The name of the drop-off location did not match name of the "doing business as" name at the front of the store.
Gamal Sherif
Customer Reviews for Klouds Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The gentleman at the counter was very friendly - however, he did have a hard time finding the key to the vehicle - which took some time. However, the experience my husband and I had just to get to this second location, was not acceptable. (We wrote an email as well to Uhaul) because of the inaccuracies given to us by a few representatives, we were 2 hours delayed in getting our Cargo Van. We were sent to the first place to find out we could not take the van, even though I made several phone calls before had to be sure it was ok. This was a very frustrating way to begin our day. I do feel some sort of refund should be in order because of the incorrect information we were given.
Gerard MacholzDo better than you do for me and keep it up.
maryrose dumoulinExcellent customer service. Will use again.
orel Cleveland