Le client n'a pas laissé de commentaire.paul W.
Customer Reviews for K-Music
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Utica, NY 13501
(Across from Hannaford's Supermarket)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 2h pm
- Dim : 9h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
U-Haul dealer Frank very friendly and helpful to me - even in the rain.Rose S.
The customer service is very niceOmar B.
Le client n'a pas laissé de commentaire.Raymond P.
Gloria and her husband were extremely accommodating. I had to change my pick up time and they made that switch easily. Very friendly atmosphere and great location. I would gladly return. They were a joy to do business with..roxann H.
Le client n'a pas laissé de commentaire.robert D.
Le client n'a pas laissé de commentaire.KIMBERLYM M.
Le client n'a pas laissé de commentaire.Omar R.
Le client n'a pas laissé de commentaire.Paul R.
Great people at k-music. Very knowledgeable and helpful.Matthew L.
Le client n'a pas laissé de commentaire.Bradley V.
Just pull their license. Everything about the interaction was awful. The old guy running it said a total of 5 words to me. Left me at the front counter for 15 minutes before even acknowledging I was there. He didn't even tell me half of the terms of the rental or pricing, just made me sit there awkwardly.Patrick C.
Le client n'a pas laissé de commentaire.Shafie A.
Le client n'a pas laissé de commentaire.James P.
This location was not helpful with mobile transaction made us wait to get help and no pleasant greeting at this pickup location we had to figure everything out on our own and ended up late to pickup the merchandise we needed the rental for in the first place I will never use this location againMarisa E.
Great people to work withMichael L.
Le client n'a pas laissé de commentaire.Serr W.
Le client n'a pas laissé de commentaire.Francis V.
Le client n'a pas laissé de commentaire.PAUL L.
Le client n'a pas laissé de commentaire.Kelly S.
Le client n'a pas laissé de commentaire.Donna S.
Le client n'a pas laissé de commentaire.Brett V.
The couple was very friendly and helpful. I would definitely send people that needs to rent a u haul to them!!!SUSANA H.
very polite and accomadating has customer best interest at heart. I wold recommend this location to anyoneRobert S.
Le client n'a pas laissé de commentaire.Jeremy S.
The check engine light was on in the truck when we got in. The gas wasn't at 1/4 tank like it's supposed to be. The truck was dirty and sticky there was a spilt 7/11 soda in the back of the truck. Then my account got charged for 93 $for I'm really not sure which reason seeing as how we returned the truck early and put gas in it (that we've never had to do before with previous uhauls) so that way we WOULDNT get charged extra. Then I called and left a message wondering why the charges were so high and I couldn't even get a call back. This place is a scam and just wants to take your money!Shane K.
Le client n'a pas laissé de commentaire.Peter K.
Le client n'a pas laissé de commentaire.Nelson T.
Le client n'a pas laissé de commentaire.keith D.
Le client n'a pas laissé de commentaire.Pu M.
Le client n'a pas laissé de commentaire.Jennifer L.
Le client n'a pas laissé de commentaire.Sophanny S.
Le client n'a pas laissé de commentaire.William K.
Process took way longer than it needed to, the representative would only speak to the man I brought along with me to drive the truck even though I was the account holder. Gave me the wrong dolly, and my order was not supposed to be there, they gave me a way bigger truck than needed.Kevin F.
Le client n'a pas laissé de commentaire.Ned S.
It was convenient with the key drop box and pickup, but it smelled like cigarettes, was super expensive, and in a really really bad part of townAARON T.
Cruise control man. The fact you even have trucks without cruise control is downright criminal. My foot is still killing me. I didn't mark you down in the vote cause that would have counted against K-Music and they don't deserve that.Ian T.
Le client n'a pas laissé de commentaire.BRIAN G.
Le client n'a pas laissé de commentaire.Kelly D.
It's an old music store doubling as a uhaul center. Second time there and second lousy experience. I'll drive 50 miles to avoid this space. Specifically asked for a dealer closer to us and was diverted to this crummy place. Avoid at all cost.Carl K.
Grezt person to work with.Robert V.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.James Z.
Very helpful staff.Kevin L.
Frank and his wife took care of us and were friendly,, respectful and thorough throughout the process.Lynford F.
Very rude staff and over charged our cardBrittney L.
Le client n'a pas laissé de commentaire.Dzevad R.
Only issue have is they were not the location that had originally set up to pick up moving truck.justin R.
Serve lunchRobert D.
Quick and easy. Was given the wrong drop off location when I picked it up.Wayne M.
Service was great overall.. no complaintsDorothea M.
Excellent customer serviceKonstantinos S.
Le client n'a pas laissé de commentaire.tony F.
Le client n'a pas laissé de commentaire.Marc S.
Le client n'a pas laissé de commentaire.John M.
The in store was quick and the manager was very courteous. We initially was going the online route and it was not working out. He came out and saw me struggling to get through with checking in online offered his help, i explained to him that i was doing it online and he was understanding when the online customer service rep after a hour of trying to me i had to go in a uhaul store. I told him what had happened and he helped me. I was in and out in less than 15 mins. I will go to them and i will NEBER use the the online check in EVER againTara M.
Every time I rent a Uhaul it stinks and is dirty. No matter the location.Kathryn O.
Le client n'a pas laissé de commentaire.Tha P.
Le client n'a pas laissé de commentaire.Hassan I.
Very professional and courteousJuan R.
Whoever has rented this uhaul didn't bother to fill out one of these forms. It was very scary to drive on the highway especially when it was windy outside. The steering wheel is completely off center to the point where I wasn't even sure how much to turn it at corners.. and when I did break it squeeked and squeeled. I returned it early and borrowed a friend's truck to finish the move. I didn't feel comfortable driving it. Waste of money. It needs breaks and an alignment done.chelsey C.
Le client n'a pas laissé de commentaire.Marcus R.
I would refer this place and west utica for best customer serviceVictoria R.
Long waitTyreen C.
Le client n'a pas laissé de commentaire.Shanequa L.
Le client n'a pas laissé de commentaire.Andrew A.
Le client n'a pas laissé de commentaire.Loren H.
Fast and Friendly service.Omar H.
I recommend Mohawk st uhaul, very friendly staff and willing to help.Abraham M.
Frank at K-Music was very helpful in answering my questions, and accommodating schedulingJames C.
Le client n'a pas laissé de commentaire.Saquoiha G.
Le client n'a pas laissé de commentaire.Jaquan C.
Not a thing ! It was greatVictoria F.
Frank and his wife are lovely people kind and friendly.i will go back and recommend them to my friends and family.James S.
Le client n'a pas laissé de commentaire.Bert M.
Le client n'a pas laissé de commentaire.Raymond A.
I can't think of anything it was a good experience over all.Darcie M.
Gentleman was very courteous and helpful in hooking the trailer up and ensuring it's readiness. Drop off was an ease as well. Would use this sight again and will recommend it to others as well.STEVENM M.
Le client n'a pas laissé de commentaire.robert D.
Le client n'a pas laissé de commentaire.Kevin M.
Frank was very helpful and Utica,. And Mike from Cooperstown was very good and getting me additional blankets that I had ordered.Gary T.
Improve your app program as live help seems to be useless now a day.PAUL L.
Le client n'a pas laissé de commentaire.robert D.
Le client n'a pas laissé de commentaire.Jazmin R.
Wonderful experience. Customer service was excellent. Will definitely use again.Brandon M.
Checking in and out was very easy and convenient. The people working at the store were extremely helpful. We didn't rent a big enough truck and they got us what we needed in under 5 minutes. Very thankful for this location in making moving less stressful!Zachary H.
The vehicle I rented had low air pressure in the rear right tire. I had to put air in the tire first thing and it kept losing pressure throughout the day.Robby S.
Frank at K-Music was excellent to work with on my rental,I would highly reccomend him to get your next rental from.Peter N.
Le client n'a pas laissé de commentaire.Katasha K.
Nothing that I am aware of at this time.Maurice P.
I was overall satisfied with everything, like the website that shows dimensions of trucks to choose from. Was the right tool for the heavy job. Thanks UHAUL.Charles K.
Explain the procedure for when the rental truck is returned. I got a little confused but ended up being satisfied with everything.Billie T.
The lady did took about 20 mins to process everything she didn't know what she was doing . She also never walked me out to the uhaul so I had to search around parking lot for the truck .Toni G.
Reservation online and filled out all forms ahead of time and still had to give same info to pickup location which took 30 minutes so total time to pickup and leave...45 minutesEdward C.
Le client n'a pas laissé de commentaire.James A.
Le client n'a pas laissé de commentaire.RICKY T.
Excellent service à la clientèle.Kenneth L.
Le client n'a pas laissé de commentaire.John C.
The return process online was a little bit confusing. It took me some time to figure it out. I'm glad I got back like a 1/2 hour before my drop off time. Or else I woulda got charged for another day but when I was there the whole time.lisa O.