I should receive a discount on the rental for this trailer. This trailer must have brakes dragging or hanging up I pulled another U-Haul trailer a couple weeks or so ago, That trailer did not pull hard like this one, and knocks 2 miles per gallon off my vehicle average MPG. Next, the wheel clamp rachets are junk, they are worn out they bind and hang up were very difficult to function. Apparently they have not been lubricated and maintained properly. The tongue jack was the same way. I almost have up, and drove the trailer on home because I couldn't get the jack to crank the trailer up and off the ball. I have never used one that the crank way binding, and couldn't get the trailer tongue to raise. The folding fender for door access also needs repaired binds up trying to close. The left ramp when pulling it out came.all the way out of the trailer and would not stay attached. I had to work the latch several times to get it to spring up and retain the ramp,has obviously not been lubricated. The pull strap for one ramp is ready to break. Seriously a trailer in need of much attention at the end of life.RICK C.
Customer Reviews for Knapp Kustom Vinyl Decals LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Peru, IN 46970
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The guy running the place is very polite very helpful hooked up everything for me checked everything out answered all my questions thank you very muchGERARD M.
See above.Holliday S.
Le client n'a pas laissé de commentaire.DAVID L.
Le client n'a pas laissé de commentaire.Marie R.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.RITTA B.
I love the ease of doing everything online and outside of business hours. I plan to use you again for my next move! ðŸ˜ŠCarol B.
Le client n'a pas laissé de commentaire.ROBERTCHRISTOPHE H.
Super professional. Will definitely recommend.TODD T.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.TERRILL P.
Le client n'a pas laissé de commentaire.MARK C.
Had a problem with the lights on trailer, on then off, were not working when we dropped off. We were following in a car so we saw them go off.LINDA G.
Problem was not with pick up or delivery but rather with uhaul themselves.Shana C.
Le client n'a pas laissé de commentaire.Skyler H.
Le client n'a pas laissé de commentaire.JEFFREY R.
Le client n'a pas laissé de commentaire.KATHRYN B.
I was over charged by $20.00. It's not my fault that he is closed on Sundays. I returned the trailer within my allotted 24 hours.GERALD A.
No improvement needed.Dwayne S.
Have accessories in stockKARI B.
I was in a bind and he made arrangements so I could get my customers taken care of. I did sadly go over a couple hours past closing time, I apologize for that, and thank you.Zachary W.
Le client n'a pas laissé de commentaire.Chad M.
outstanding people ! friendly, courteous, knowledgeable. just an outstanding bunch of people.CHARLES R.
Le client n'a pas laissé de commentaire.JOSE A.
Easy to get in and out. Turn in was easy. They have a good assortment of moving items for sale there.MICHAEL C.
Le client n'a pas laissé de commentaire.ELIOT C.
Le client n'a pas laissé de commentaire.PHILIP L.
Absolutely nothing. I couldn't have asked for anything better. I was in and out in a few minutes, the trailer was new (or at least appeared to be), the folks were friendly, and drop off was even quicker. I'll be back anytime I need a trailer.GARY B.
The Knapp Kustom Vinyl guys were great! I recommend them highlySCOTT BRADLEY L.
No problems. Great service.CRAIG R.
The truck was filthy and the windows were very dirtyCRAIG H.
Excellent service and prices!!Jennifer A.
Wa lied to. Truck had major mechanical issues, had to return it to a different location and rent a different truck. Horrible experience.MICHELLE M.
Le client n'a pas laissé de commentaire.IAN F.
Inaccurate info on the receipt. Double check and take picture of mileage and gas gage. Tried to get me for almost 30 extra miles plus gas gage didn't move until I had put in about a quarter tank more fuel than I used. Fortunately we took a picture so didn't end up having to pay for extra miles.JEREMY A.
Le client n'a pas laissé de commentaire.RISHA D.
This was the second time to use UHaul to move a friend. I have no complaints. The service was good. The equipment was in good condition and ready when I arrived to pickup the truck.EVAN S.
Le client n'a pas laissé de commentaire.John J.
Le client n'a pas laissé de commentaire.JOSEPH D.
The guy was super nice and helpful to get me what I needed!FAITH T.
Awesome people to work with, best experience I have ever had. Je la recommande fortement.WILLIAM S.
Nice equipment, great service.John I.
Le client n'a pas laissé de commentaire.BLAKE T.
Le client n'a pas laissé de commentaire.MADISON L.
The gentleman that helped us was so sweet and helpful and actually took care of us completely without any trouble and answered all our questions.RACHEL S.
Le client n'a pas laissé de commentaire.RON N.
Le client n'a pas laissé de commentaire.JEREMIAH P.
Le client n'a pas laissé de commentaire.WILLIAM H.
no problems.Alexandria M.
Le client n'a pas laissé de commentaire.JAMES H.
thank you for your service.JUSTIN B.
Le client n'a pas laissé de commentaire.Alona M.
The owner was a great guy who was extremely helpful.AARON B.
Had a reservation for pick up at Logansport, IN. UHaul changed it to Peru, IN, which was an inconvenient location and an hour drive out of my way. Very unacceptable and disappointing!victor G.
I had some trouble connecting to the website to return my key after hours. It's probably my own cell phone's fault. But that was the only issue I had.EVAN S.
Le client n'a pas laissé de commentaire.DUANE S.
Third time I've rented a uhaul and had a furniture dolly on my order. Third time there wasn't one. U-Haul.com needs to remove this item from the things you can rent. Not the owners fault. U-Haul should be ashamed of themselves. Some people truly need that help to be able to move something.Rachel B.
Friendly and helpful... Made the rental super easy!!DEBRA H.
Le client n'a pas laissé de commentaire.Kayla L.
Very easy to rent. Great customer serviceLU M.
Le client n'a pas laissé de commentaire.Eva M.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.Susan B.
Excellent Service, I will definitely recommend to others.TODD T.
Le client n'a pas laissé de commentaire.MICHAEL F.
Excellent service.James H.
Owner was very helpful. Rented a trailer for 24 hours. Owner hooked up trailer and disconnected it when I returnedDOUGLAS K.
The whole experience was perfect. I also got to get my friend all taken care of as well. She was worried about the reservation and he took the time out to do it for her. He was amazing.LU ANN M.
Le client n'a pas laissé de commentaire.Tara J.
Le client n'a pas laissé de commentaire.Mike G.
Le client n'a pas laissé de commentaire.ISABELLA J.
The gentleman at this location was extremely nice. Explained everything completely & is a total professional.NORA B.
Very kind and helpful people went out way to make sure I had correct equipment for what I needed.TIMOTHY R.
Helpful and very professional.AMBER B.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.STEVEN S.
Le client n'a pas laissé de commentaire.Mary Y.
Whenever I rent from your location in Peru Indiana I am treated with respect with knowledge with courtesy and just an overall nice pleasant experience everytime I go anywhere else I get fucked I think that pretty much sums it upGerard M.
made it about as easy as borrowing it from a friend! well probably easier!MARK R.
Le client n'a pas laissé de commentaire.SCOTT W.
Le client n'a pas laissé de commentaire.BRITTANY M.
Fast, easy and inexpensive. Pleasantly surprised how affordable renting an enclosed trailer is. Definitely recommend the Peru store.STEVEN H.
Forget the location! Knapp is a great asset to you. I am incredibly very dissatisfied with corporate policy and the "all the sudden" policy change of not allowing reservations! This required me to rent a unit an entire day early to ensure I would have a unit. It was far more money than I budgeted to spend. I've done a more than fair amount of business with UHaul since 2003 and not just in my name. I will purposely look for alternative methods of moving what I need or use your competition.MICHAEL L.
It is fine.SIDNEY B.
The reason i said NO on well maintained was the trailer bounced all the way to chicago and back this is NOT the fault of the man that runs the shop this is uhauls fsult no suspension felt way loose all the way there every time I hit a bump I felt like I was being dragged backwards bang bang bang all the way to Chicago that was the worst pulling trailer I have ever had on my vehicle in my lifetime as far as box trailers go I will never run another box trailer just an absolutely horrible Towing experience this was not in any way shape or form the fault of the man that runs the shop she is an excellent and knowledgeable employee and helps out all the time he can't help it if the equipment is old maybe it's time for some new equipment? Or at least update the suspensions on the equipment you have no reason that stuff should rattle like that maybe offer trailer hitch shim kits? Or get the rubber balls that go over the trailer ball before you put the trailer on to at least cushion some of that sloppiness in a trailer hitch itself or make a regular habit of changing the wedge-shaped piece inside trailer hitch itself I feel those things would help immensely thank you very much sincerely Gerry MaloneyGerard M.
Le client n'a pas laissé de commentaire.ELAINE L.
Le client n'a pas laissé de commentaire.RANDALL B.
Le client n'a pas laissé de commentaire.CHERYL F.
Le client n'a pas laissé de commentaire.TREYLOR T.
Le client n'a pas laissé de commentaire.TANIS L.
Fresh tires lol but never had a flatBARTLEY O.
Le client n'a pas laissé de commentaire.MACKENZIE R.
Le client n'a pas laissé de commentaire.Cody K.
Le client n'a pas laissé de commentaire.Josh S.
Dont change a thing or maybe you can have a loyalty program where you get points and discounts to be in the free program alot of companies are doing this mow a days the shop manage was very helpful and a really nice guy thank you U Haul once again you and your employees have made my life easier thanks gerry MaloneyGerard M.
Always great customer serviceRandall B.