Le client n'a pas laissé de commentaire.
DENISE H.
Customer Reviews for KNR Automotive Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Thanks for being perfect. My move was a nightmare but your service made it so much better. Dave.
Dave D.Lower the mileage fee.
joesph S.I have used this U-Haul location a number of times in the past, as has family & friends. I appreciate the convenience of it & the idea of supporting a small business. Staff is friendly, courteous, helpful, and attentive. Will definitely be back whenever I have a need for a rental.
Shelley R.Great place. Friendly staff
ANDREW C.Very helpful and staff
Stephen N.Initial rental was for 24 hours and 100 miles. We extended that. Common sense would say that each additional 24 hours would be with an additional 100 miles. No. We rented it for 3 days and they kept it at the original 100 miles but for all 3 days... Well it cost us extra that way. We got ripped off.
marry A.I've done quite a bit of business with the people. They are wonderful good job thank you. I'll be back.
DANNY H.Excellent service à la clientèle
roland R.The 2 personal are Great , customer service and Real knowledgeable 👍
SANTOS M.There was an "unwelcoming" older guy, when I checked on a trailer some years ago. I normally rent from another location just East of this one. So, I was a little upset when I was directed to this particular location, due to lack of 6x12 trailers at the other one. I was PLEASANTLY SURPRISED and very pleased with the service of the younger man I encountered. Very professional and expedient in his work. MUCH BETTER than the folks at the Lorene Drive, Victorville location. They're some of the WORST I've EVER encountered!!!
Brandonn M.The guy that works there is awesome not to mention very helpful and polite!! Have rented from there many times and am always satisfied!! 2 thumbs up👍🏻👍🏻!!!
Barbara B.Thanks
Jeff H.Very honest friendly staff!
Rodolfo E.Merci
ROSENDO H.I think everything is nice and clean and you guys do a very good job you guys are friendly and helpful keep doing a good job
Karla M.Good guys
ashwani M.Excellent help all the way
David H.I really don't have any complaints
RICHARD W.The employees from pickup to drop off were all so helpful and friendly!! Definitely recommend KNR Automotive Repair!
Kelli R.The best customer service!
Karlheinz B.Well just one thing..my total drive was less then 200 miles...and they charge 296.mies. And I use only half of the tank of gas...that is very at normal...those vans give you 375 to 400 miles per thank.my mistake was no to see the miles at the beginning.
JESUS G.Very friendly. Well knowledge in the equipment. Willing to go out of their way to serve you.
Robert G.Friendly customer service.
Lisa H.Excellent job
nelson S.When you hold a deposit from somebody, make sure it goes right back on their card when vehicle is returned and not wait 5 business days, We paid right away so the release should be right away! I work at the bank, so I know that you guys did not process my refund right away and release it, that upsets me because some people need their cards and rely on their cards for other deposits!! This makes me go to other rental places the next time!
John B.Great Customer Service. The young man at the counter was polite effficicient. Very much appreciated.
Richard R.Everyone and everything was great ty
Jenny R.Everything went good great customer service
Amanda C.Very professional. There was a difficult customer in the lobby and the counter diffused her anger and was VERY professional. Second time I've used this vendor, won't be the last.
Art V.Thank you They make it so much easier for me than every other place I've been to
MATTHEW H.No improvements needed. Everyone was nice and professional.
debra B.No improvement needed, this spot had everything you needed for moving, boxes, packing peanuts, clean movers blankets, and super friendly. I recommend this place to rent a U-Haul.
Brandon W.The guys at the location were very helpful and polite. Merci.
Marc L.I will go back to KNR Automotive and I`m glad U-Haul is using small business`s in the area
Cecil M.Good customer service
Samuel M.The customer service was great. No problem picking up a d dropping off the trailer I rented
Stacy A.Always a pleasure to work with the young gentleman there!! Very polite and helpful!!
Barbara B.Truck has no power,constantly down shifting even when empty. Gas guzzler!!!
ROBERT M.The employee at KNR was friendly, helpful and quick; nothing could have been done better! Our original plan was to use the trailer for 48 hours, but he told me if we got it back within 24 we would only be charged for one day. Perfect!
Evan N.Exellent customer service. A 10
Ralph D.THE VAN THAT I HAD ,HAD GREAT GAS MILEAGE ! I WAS VERY HAPPY WITH THE SERVICE. THEY MADE SURE I HAD EVERYTHING THAT I NEEDED. I WOULD RECOMMEND THEM TO EVERYBODY I KNOW.
harold F.I'm totally satisfied with this U-Haul there good people always positive
MATTHEW H.Staff was curious and helpful. Will use this location again
Vince W.Great service. Thanks!
Jenny C.I would make sure that when the customer calls the day beforehand to verify a pickup is okay, that you actually have the vehicle in the parking lot ready to leave!! Not hoping it'll arrive overnight!!
Heather N.Where as Lucerne Valley Storage was uninformed or completely stupid on all that was U-haul , it was the total opposite at the other place . Polite , educated and informative. Can't say enough on just how well the experience was. A+. 10 excellent bill Myers
Bill M.David was friendly and informative of the pickup truck I rented. He provided excellent customer service and I will do business with him again in the near future.
Beatriz S.Excellent service à la clientèle
Zelda J.Exellent service..
Ralph D.I always use the same location because of the customer service, the friendly staff and the trucks are ALWAYS well taken care of. I would tell everyone to use this location.
Zerita G.Great customer service...
Mitchel F.Customer service is always great! I only use this particular location for all of my Uhaul needs. They are a great help every time.
Zerita G.The truck shook a lot during the entire ride. Something is mechanically wrong with it.
Gilberto W.Bien
Bharat B.Not be in such a hurry to make a rental profit by providing the customer with a dirty truck full of dead insects all over the place 5 minutes after it was checked in. Next time clean the truck!!! Dirty. Ughh
Fermin C.Make it free lol!
Adgie C.The truck had a very strong order of fish. It was extremely overwhelming. My upholstered items and mattresses smelled. I feel this was unexpectable and should be compensated. Please advise…
Debra F.Service rapide et convivial.
TERRY T.