The person who runs the uhauls was out so it was an assistant that helped me. He parked the Uhaul and then I wrote down my name number vehicle number incase they had issues with the return to call me. He took care of it by that afternoon.
Dale K.
Customer Reviews for Kochs Hi Way Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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VERY friendly service! Cheerful & accomodating.
Gwen M.Service was outstanding!
James S.The person who help me with this transaction was professional and friendly. Would definitely rent from here again
Kenneth F.Excellent service à la clientèle.
ASHLEY C.Attendant was busy, but there was plenty of room for the truck and I was able to find the drop box for the key. Easy process.
Tyler G.No improvements needed as staff was friendly and assisted us with all of our needs. Location was welcoming and easy to find.
SHAWN P L.Not a thing. Very friendly staff. Everything went well.
Daniel P.Great Place. Probably the best UHAUL experience I've ever had.
Jerry C.Never went inside so don't know how the location was.
Daniel M.Difficult to get into because office was next door to uhaul lot. So I drive into what I thought was the office not the lot. They took the unit and disconnected the trailer and parked it so I could head straight out
CHERYLEA E.Only had time to drop off later in the day. There was a man working in the shop so I asked him if it was okay if I drop off my trailer after standing for 5 minutes while he ignored me knowing I was there to tell me in a rudest way “ I don't know come back Monday and ask. Never again coming here.
Eric H.same quality service
Elfido M.One of the brake lights didnt work.
patti H.Great customer service and fantastic equipment. We moved out of house after living there 35 years and you guys made it easy.
william F.Very professional personnel. Super clean location. In and out in no time. Merci.
Doug S.I wasn't provided the 12 blankets I paid for. I did the self pick up which was fine, but it was cold out and the drop box is on the side of a muddy hill. I had no one to talk to about the blankets (which is fine I knew they weren't open) but disappointing the truck was dirty and the blankets were not in the truck or anywhere to be found.
Kevin E.Computers were down we had to pickup the trailer in a different location
JAMES J.New vendor, experienced computer issues, taking us to an alternate location to pick up the truck. This took over a hour to resolve & complete the rental.
Dan W.