Évaluations des clients Kords Autocare

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kords Autocare

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Thomas H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Raymundo C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kandi M. le

Évaluation :

Le client n'a pas laissé de commentaire.

CARL T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Oscar S. le

Évaluation :

Replace tire tie-down straps.

COREY P. le

Évaluation :

Everything was great at drop off location.

Ross P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael G. le

Évaluation :

Le client n'a pas laissé de commentaire.

suzanne W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carylee K. le

Évaluation :

The truck was very dirty and transmission issues and bill did his best but not really trained.

Lannette P. le

Évaluation :

Drop-off location was excellent. I kept the trailer an extra 2 days since I was delayed by having to let it air out. Staff was very helpful since U-Haul was going to report it stolen even though I checked in with the drop off location. Kord's solved the issue and helped me unhook the trailer. Extremely satisfied with Kord's!!

Thomas B. le

Évaluation :

We recieved a trailer that looks to not have been maintained in a while. After driving 1 hour, the right back rear tire blew out. Luckily we were near a UHAUL center (within 4 miles) and creeped off of the freeway and onto sideroads at 10 mph. Upon inspection by the GM at UHAUL of Buckeye (Citrus Rd), he determined that all of the tires needed to be replaced, poor maintenance supervision on this trailer. We contacted UHAUL service and left trailer and it was fixed. However, this means we lost about 1 hour of our time with our errands. I am not sure if a partial refund is possible, but it would be nice to get some credit for the hassle. Thank you,

wesley M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Harold M. le

Évaluation :

Le client n'a pas laissé de commentaire.

CARL T. le

Évaluation :

Le client n'a pas laissé de commentaire.

gary M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lairie L. le

Évaluation :

No Help hooking up. Not very friendly.

merrill M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dianne C. le

Évaluation :

Le client n'a pas laissé de commentaire.

virginia C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kathleen M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charles S. le

Évaluation :

Le client n'a pas laissé de commentaire.

michael C. le

Évaluation :

Le client n'a pas laissé de commentaire.

TONY S. le

Évaluation :

Place was a lifesaver. the guy is a really nice guy helped me out

Joseph B. le

Évaluation :

Super friendly staff. Will definitely rent again

Clifford R. le

Évaluation :

I don't know. It was fine.

Joseph B. le

Évaluation :

Le client n'a pas laissé de commentaire.

IAN H. le

Évaluation :

Le client n'a pas laissé de commentaire.

angel R. le

Évaluation :

They made us unhook the trailer and do all their work for them.

Nicholas B. le

Évaluation :

Lights improperly hooked up.

Gary J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ryan S. le

Évaluation :

Everything was great! Highly recommend! Thanks Kord!

Patricia G. le

Évaluation :

It would be a good idea to make sure that the person on the contract must be there in person.

ROSS A. le

Évaluation :

Very helpful

Steven F. le

Évaluation :

Le client n'a pas laissé de commentaire.

JEFFREY M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael M. le

Évaluation :

I do not recommend Kord's Auto Care, the owner ignored me, had nothing to say and was LATE for my pick-up time. All he had to say was "Take it"?! Mr. Kord (the owner ) was very unprofessional and it made the uncomfortable experience worse because this business in "the middle of nowhere". I am glad to never go there again.

CHARLOTTE S. le

Évaluation :

Le client n'a pas laissé de commentaire.

carl T. le

Évaluation :

Le client n'a pas laissé de commentaire.

federico E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ralph K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ruth A W. le

Évaluation :

My experience was very good. I would have preferred to rent a smaller truck or van and still do one way.

le

Évaluation :

The employee in Ajo was extremely helpful in setting me up with a trailer. The location could use some work, It’s basically a clear gravel spot with haul equipment

Betty C. le

Évaluation :

Le client n'a pas laissé de commentaire.

CARL T. le

Évaluation :

I am 77 and have rented many Trucks and Trailers from Uhaul. The Ajo place is busy doing other things and the help is spread too think to render help to a customer. Luckly I could help myself and disconnect the trailer and electric from my truck. I was going to report the rear left top light falling out during the trip from Casa Grande to Ajo however, noone was interested.

rose A. le

Évaluation :

Le client n'a pas laissé de commentaire.

ARIEL A. le

Évaluation :

Le client n'a pas laissé de commentaire.

OCTAVIA C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wade H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lester H. le

Évaluation :

1)learn customer service/being respectful to (women) 2)re;auto transport trailer-both tire straps were shredded. overall very rude people,facilties below u haul standards, i should know ,i used to work for uhaul. public beware of this location.

MIKE W. le

Évaluation :

I had a flat about 20 miles from the location I rented the equipment at about 6pm. It took 4.5 hours before the tire was replaced and I was on my way again.

Rodney H. le

Évaluation :

Le client n'a pas laissé de commentaire.

GRETA B. le

Évaluation :

I had to go 140 miles to get the only 26 ft uhaul available we had reservations for a uhaul but the customer never returned so it was three days and I had to travel a long ways to get it I was at a deadline so time was a big issue customers shouldn't have to do the foot work however uhaul cut the expense in half and covered all the mileage and gave us more days to our move uhaul needs to get more trucks of all sizes in all locations so people shouldn't have to wait or even travel long distances to get a truck the customer service was great they did go above and beyond and did find a truck it was just so far I would recommend uhaul but would warn they may need to reserve it 2 weeks in advance and may need to travel to get it

JESUS G. le

Évaluation :

Le client n'a pas laissé de commentaire.

lance B. le

Évaluation :

Check in was very easy

RANDY F. le

Évaluation :

Since I reserved the trailer on line, When I tried to pay for it with my credit card the day I picked it up, the card was not accepted because U-Haul had put a "Hold" on it. Consequently I was delayed for a half hour while the agent tried to figure things out. Certainly not the agent's fault. Thankfully I had a different card that was accepted. But it was annoying as I only had a short time to get the trailer loaded.

Stacy P. le

Évaluation :

Le client n'a pas laissé de commentaire.

ROSS A. le

Évaluation :

Le client n'a pas laissé de commentaire.

ROSS A. le

Évaluation :

Le client n'a pas laissé de commentaire.

ROSS A. le

Évaluation :

Le client n'a pas laissé de commentaire.

JOHN D. le

Évaluation :

No tie down straps provided, requiring me to purchase a set. Thea should B available for people who need to secure motorcycles or any items requiring them.

william H. le

Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM H. le

Évaluation :

Le client n'a pas laissé de commentaire.

DENNIS S. le

Évaluation :

All was great here......Lord went out of his way to be of help. Can't get anymore better.

TOM S. le

Évaluation :

Owner lacks personality.

Ross A. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARION D. le

Évaluation :

Ajo is a tiny town - and this location works well for it. The hours aren't as amenable as a large city, of course, but the phone service to make arrangements for a drop off were excellent!

Ross A. le

Évaluation :

Took care of me right away. Great service

JERRY B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth B. le

Évaluation :

Le client n'a pas laissé de commentaire.

JERRY B. le

Évaluation :

Le client n'a pas laissé de commentaire.

ROSS A. le

Évaluation :

Very courtesous

MICHAEL S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jerry B. le

Évaluation :

We were treated very well from the staff from this site. Best customer service we have had in a long time.

Harold M. le

Évaluation :

Make sure that a knowledgable, competent individual is on duty.

margaret F. le

Évaluation :

the agents should be more familiar with the MPG of the vehicles. I expected to get 10 mpg on average and never got even 7 mpg. With that difference, I spent more money and when I stopped to stay at a Motel 8, I was not offered any discount even though Uhaul notes their partnership with that hotel. I argued with the clerk and got 10% when I should have received 20%.

JOHN W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sharon H. le

Évaluation :

Very helpful, even though there were computer problems, I could not have been happier!

Jerry B. le

Évaluation :

Every one was very helpful, great experience.

Larry A. le

Évaluation :

Le client n'a pas laissé de commentaire.

LARRY A. le

Évaluation :

Le client n'a pas laissé de commentaire.

CHAD B. le

Évaluation :

The staff was friendly and very helpful

PRISCILLA H. le

Évaluation :

Truck didn't seem like it had been swept out.

JESSICA A. le

Évaluation :

Le client n'a pas laissé de commentaire.

NICHOLAS F. le

Évaluation :

Came by myself. Figured somebody would assist me with finding the correct trailer, back me up, and assist with hooking up the trailer. Guess that is too much to ask for. Instead I was told to find the trailer, make sure it was the right one, back up to it myself, (generally it would be easy to move a trailer in concrete, but the trailer was parked in a dirt lot with rocks making it very difficult to move on my own). Poor customer service. I guess that's what you get when your nearest competition is 50 miles away.

DIANA H. le

Évaluation :

They were very efficient and friendly.

CHRISTINA P. le

Évaluation :

the absolute worst customer service I have ever experienced. U HAUL should be ashamed to have this place as a representative of their company.

JARED J. le

Évaluation :

Le client n'a pas laissé de commentaire.

SHARON H. le

Évaluation :

Le client n'a pas laissé de commentaire.

EDWARD Y. le

Évaluation :

It is in the middle of no where and I had to drive 2 hours each way in order to get a truck... Customer service was good was there and helped me out as much as they could

Tania L. le

Évaluation :

Le client n'a pas laissé de commentaire.

JOE T. le

Évaluation :

Nothing the people at this location did a fantastic job and if we need to rent in the future we would go out of the way to rent from this location again Thanks for everything

Randy R. le

Évaluation :

Le client n'a pas laissé de commentaire.

hugo S. le

Évaluation :

The owner overcharged me, he put in the that I drove 18 miles when I only drove 6 and I didn't even got a receipt. I am going to call the customer support from you guys and make a formal request because I snapped a pic of the adometer when I first got the truck for proof because I have heard a bunch of bad things about this guy kord.

DAVID O. le

Évaluation :

Le client n'a pas laissé de commentaire.

ANDREW C. le

Évaluation :

We reserved a 17 foot long Uhaul and I was sent a email saying our reservation was guaranteed. However when we showed up all they had were three of the big 26 foot uhaul trucks so that's what we got. They charged us more for the bigger truck and refused to give us a discount since they didn't have the truck we reserved in advance. They did not offer us any insurance for the truck or our belongings. Service was slow and poor as the location is at a Napa auto parts store and there was only one person taking care of us and the front counter. It took forever for someone to come outside and help us hook up the car hauler to the uhaul truck. When we got to my new house the truck was not able to negotiate the 90 degree turn we have on our dirt drive way so that was a nightmare but we finally got the truck up to the house. We had to park the car hauler further down the road though. We will not be renting from uhaul for our next move!

JANE C. le

Évaluation :

Glad there is a drop-off way out here in the Colonia of Ajo. Thanks Kord, for being here. Your new (to me anyway) employee was very polite and happy.

TAMMY S. le

Évaluation :

Le client n'a pas laissé de commentaire.