Évaluations des clients Kris Touhy Auto Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kris Touhy Auto Inc

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Jade A. le

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The worse customer experience I have seen at any location

Greg W. le

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Le client n'a pas laissé de commentaire.

Bryan I. le

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The store was supposed to be open until 1pm. I booked my truck for 12:45pm and showed up around 12:15pm. Nobody from UHaul was there working. I called customer service and they were able to track down the field manager. The field manager said the workers left early. I would have expected a phone call because they knew they had a reservation at that time. Luckily, they were able to change my reservation to a mobile entry and I was able to get into the car. However, it was extremely unnecessary and quite aggravating. I would not recommend this location to anyone. Very unprofessional.

Robert G. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Maybe not have the owner call me a liar !? And not listen to my compliant. You’ll be hearing from me very dissatisfied

Michael I. le

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Le client n'a pas laissé de commentaire.

Marty M. le

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It was easy to pick up, however the keys were inside and luckily the station was open. If it were closed I don’t know how I would have gotten keys

leobardo A. le

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This guys was quick and friendly i was out in the truck in 5 min..... thanks

John W. le

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Le client n'a pas laissé de commentaire.

Raymond B. le

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Le client n'a pas laissé de commentaire.

Randal D. le

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Very simple & friendly service.

Zachary T. le

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Le client n'a pas laissé de commentaire.

yvonne F. le

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Did a great job so glad we used them

Annette C. le

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Very accommodating and very easy to use the u-haul app.

Stevan K. le

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Great staff

CRAIG H. le

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Vehicle wasn’t ready. Had to wait 2 hrs for person to return to get vegicle

Craig H. le

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Le client n'a pas laissé de commentaire.

Connor P. le

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I ordered a truck in advance and was told the day of my move that the closest location I could pick up a truck was about 30 miles away. I had some miles added to the order, but the website promises a $50 guarantee for mistakes like this that I never had credited to my account.

JAMES A. le

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Le client n'a pas laissé de commentaire.

JOHN W. le

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service was seamless, THANKS!

Michael F. le

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Le client n'a pas laissé de commentaire.

Kathleen L. le

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It was hard to find the location and not well marked to indicate it was a UHaul pickup location. The truck was a bit tricky to get out of the spot as it was a very small location with not a lot of room for truck storage. We never got a key to the padlock so we were unable to lock it during times away from the truck/drop off.

James C. le

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Kris Uhaul is a great dealer. Very nice to work with!

Pat G. le

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Nothing - talked to three people and they were all very helpful and nice!

Lynn S. le

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Website did not say it wasn’t manned, but the UHaul phone line got everything squared away. Guy was rather prickly upon check-in as well particularly as phone-based closeout was not working.

Jan W. le

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Le client n'a pas laissé de commentaire.

Janine R. le

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Customer service needs to be improved.

Ashley A. le

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Le client n'a pas laissé de commentaire.

dixie A. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Even though I returned the truck early I still had to pay for the extra couple of hours. Not a big deal I guess. I did appreciate you allowing me to extend the rental over into the second day.

Kristin W. le

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People were nice. Van had a lot of sand in the back when i picked it up.

Waldemar Z. le

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Le client n'a pas laissé de commentaire.

Travis H. le

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Horrible customer service over the phone. I had my pick up and drop off location changed many times and I was the person who had to suffer during this process. I will never rent from uhaul again nor will I recommend this ridiculous company due to the antics they pulled and how I was treated through this process. It’s very upsetting considering I made my reservation a month prior and I had multiple things changed to accommodate other people.

Lauren K. le

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Le client n'a pas laissé de commentaire.