Évaluations des clients Krueger True Value

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Krueger True Value

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Matthew J.
Évaluation :

Le client n'a pas laissé de commentaire.

Renee K.
Évaluation :

Le client n'a pas laissé de commentaire.

benjamin T.
Évaluation :

thanks

Peter S.
Évaluation :

Le client n'a pas laissé de commentaire.

NATHAN R.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark Q.
Évaluation :

The brake lights only worked intermittently.

STEVE A.
Évaluation :

Le client n'a pas laissé de commentaire.

Jane M.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas A.
Évaluation :

Great service.

DON R.
Évaluation :

I have always found Kruegers one of the best places to shop.They really go out of their way to service all there customers.

Eric T.
Évaluation :

Not sure. Good experience and value.

Tad G.
Évaluation :

Did not receive appliance dolly or blankets...was charged for both

Alexander F.
Évaluation :

The staff at kregures in neenah wi is absolutely amazing! They always know what I need and raise the quality of service every time! They are always concerned about what i need. Great staff!

peter M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey P.
Évaluation :

Le client n'a pas laissé de commentaire.

JENNIFER R.
Évaluation :

Le client n'a pas laissé de commentaire.

Brion G.
Évaluation :

Easy and quick

Susan P.
Évaluation :

Le client n'a pas laissé de commentaire.

Kurt W.
Évaluation :

Jim Webb at Krueger True Value in Neenah is the best! So happy he had what we needed! WONDERFUL! Now as for theDK Petroleum on Richmond in Appleton take him off your list to Uhaul. Horrible service on the phone, A jerk from the beginning, he had an accent. I asked if he had it he said he had to check with a manager and just hung up. Terrible!

Gary P.
Évaluation :

Two things. First, there was a bag attached to the inside wall of the truck bed that said it contained several moving blankets complimentary with the truck. It was empty. I had rented some, but didn't know they were supposed to have been there. Had they been there, I wouldn't have needed to rent quite as many. They were missing, though, so including everything that was supposed to be a part of the rental would be good. Second, there was a sticker next to the fuel tank stating to use gasoline only. It included a graphic that made it clear that E85 fuel was not to be used but there was no similar indication for 10% ethanol which is much more common and which most vehicle engines can accept. I would have liked clarity about whether that fuel could have been used.

Angela G.
Évaluation :

My U-Haul experience was sort of a nightmare that day and went to four different locations. One location even had me put it on myself because the guy didn't know how to do it. So my mom and myself tried and realized that the U-Haul was broken not working correctly so thank goodness we didn't drive away with it. My mom and I were filthy and got some sort of black I'm not sure if it was grease or what all over us and our clothing. Many different people at the gas station tried lending us a hand but they could also not fix the problem. I called the U-Haul company several times and one gal was training someone over the phone so I was patient. But I felt like she was very short with me and I don't appreciate the customer service one bit. And they ended up hanging up on me. So I had to call back and I was put on hold for a long amount of time. The gal who I previously talked to said she would talk with the scheduler and they would get back to me within an hour to find me a different trailer at a different location. Needless to say well over an hour went by. We wasted over two hours of our day. Reservations that I made over the phone and promised were not in the system when I arrived at the locations. I waited a little while before writing a review because I was so upset about everything. Luckily it all ended well and I found a trailer that worked and the man help me put it on. The location in Neenah is the only place that actually was a good experience. So I thank the gentleman at the front desk for doing such a great Job and calming me down. It was a little disappointing that my name wasn't in his computer upon arrival so I had to give my information all over again although I already had done this over the phone with the U-Haul company not with true value. Overall it was a hot mess and I was really disappointed in the U-Haul experience. But thankfully the man in Neenah did a good job!

Anthony B.
Évaluation :

Le client n'a pas laissé de commentaire.

DALE B.
Évaluation :

Le client n'a pas laissé de commentaire.

SCOTT D.
Évaluation :

Le client n'a pas laissé de commentaire.

BOB H.
Évaluation :

Nothing.

Laurinda B.
Évaluation :

Great customer service!!!

Cheryl E.
Évaluation :

Personnel was friendly and very helpful when showing me how to hook trailer to truck.

ALEJIA P.
Évaluation :

OVER CHARGED. WAS QUOTED $19.99/DAY. I HAD THE VAN FOR A FEW HOURS 11AM-330PM AND WAS CHARGED $79?? I PUT A FULL TANK OF GAS IN. AND DROVE FROM UHAUL LOCATION STRAIGHT SHOT TO WEST BEND, WEST BEND TO MENASHA WI. TOPPED OFF TANK. FROM MENASHA TO UHAUL LOCATION IN NEENAH AND OWE $99?? REAL DISPLEASED!!!! WANT PAYMENT ADJUSTED!!!!

Frank M.
Évaluation :

Le client n'a pas laissé de commentaire.

BRUCE K.
Évaluation :

Le client n'a pas laissé de commentaire.

Austin N.
Évaluation :

This was not the pickup location we had specified in our original order.

John K.
Évaluation :

Le client n'a pas laissé de commentaire.

STACEY S.
Évaluation :

Le client n'a pas laissé de commentaire.

Bob M.
Évaluation :

Very helpful when our plans didn't go as planned!

ROBERT S.
Évaluation :

Had to wait at the counter for a long time to get service. Guy doing initial order was not sure of anything. On the day to pick up the Uhaul the owner who helped me never walk out with me to do a prelim walk through of the truck, even though I asked. I took pictures of dent in front to cover my butt. On return day the owner who was at the Uhaul counter did not acknowledge I was standing at the counter as he watched a fertilizer video and then got up and left with out speaking to me. I tossed the key on the counter and started to walk out. A cashier told me she would try to find help in the dept. WOW! Never use this place again!

steven C.
Évaluation :

outstanding staff

Jaclyn A.
Évaluation :

Le client n'a pas laissé de commentaire.

Jody K.
Évaluation :

Le client n'a pas laissé de commentaire.

brian D.
Évaluation :

Make sure truck is swept up. Had to take the time to sweep before putting stuff in truck.

jerry S.
Évaluation :

Le client n'a pas laissé de commentaire.

Tad G.
Évaluation :

Le client n'a pas laissé de commentaire.

Steve B.
Évaluation :

The back of the truck was very clean. The inside cab was very dirty and surprised was not sanitized or wiped down with Covid risk. It also looked like spilled coffee all over the drink holder and floor. I ended up sanitizing the cab when I got home after picking it up. Also, some of the furniture blankets were soiled with dirt.

ken U.
Évaluation :

Le client n'a pas laissé de commentaire.

ken U.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael C.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark C.
Évaluation :

Krueger's Hardware was awesome...they help me with all my needs ...

Jeff E.
Évaluation :

Did not know if it had cruise control?

andrew M.
Évaluation :

I had a reservation that I planned 2 weeks in advance. When I showed up and logged into site it said my vehicle was not there. I went inside the hardware store to figure out what was happening and he said the reservation was there but I had no vehicle. He said I should have called ahead. HWhy should I call ahead when I have a reservation and confirmation numbere also said that this happens all the time?!?! When I tried calling UHaul, I listened to an automated voice for six minutes before the menu options were finally listed for me. What a joke! I waited on hold for another ten minutes before finally hanging up. We talked the store into taking a smaller truck for 2 hours rather than the 6 I originally requested and promised to get it back for the next person. I will tell anyone and everyone how terrible my experience was today unless I get some compensation.

Megan S.
Évaluation :

Le client n'a pas laissé de commentaire.

Chris R.
Évaluation :

Be ready when I show up and clean the truck!

Steven J.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason T.
Évaluation :

Make it simpler online.

Daniel R.
Évaluation :

Le client n'a pas laissé de commentaire.

William N.
Évaluation :

Le client n'a pas laissé de commentaire.

Dustin W.
Évaluation :

Terrible location. Gave me the wrong trailer number on my form. Then the return process took 30+ minutes. I will never deal with that location again.

Linda T.
Évaluation :

Le client n'a pas laissé de commentaire.

David T.
Évaluation :

My wife went into Krueger True value to notify them that we were there to pick up the 5x8 trailer. The man at the store asked her if she needed help hooking up the trailer to which she replied she did not because the guy seemed rude and as if she was inconveniencing him. Unfortunately, the parking lights on the trailer were non-functional, which we discovered after we left. It shouldn't even be a question for the Uhaul service center to have someone come out with the customer to check in these simple things. I have rented from Uhaul many times in the past and this is the first time that no one has come out to assist us and check on the functionality of the equipment prior to departure. I was surprised.

Craig R.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy R.
Évaluation :

Le client n'a pas laissé de commentaire.

Gerald F.
Évaluation :

Le client n'a pas laissé de commentaire.

Rich P.
Évaluation :

the front of the trailer was covered in oil so to hook up the chains and all connections, and if you leaned on the front of the trailer to load/unload you were covered in oil as well. one of the gate pins was bent and was very hard to take out

Richard I.
Évaluation :

Le client n'a pas laissé de commentaire.

Terri W.
Évaluation :

This truck was dirty. And the windshield was covered in bugs. If I knew this area better I would have had the truck washed. But I had just moved here and didn't know of a truck wash I could take it to.

Adam S.
Évaluation :

Friendly, fast service from a great neighborhood store!

Matt K.
Évaluation :

The person we worked with was very nice and tried helping us with the moving blankets that we did not receive but paid for. He couldn't do anything about it though. It was an easy process to return the truck

ROBERT C.
Évaluation :

Le client n'a pas laissé de commentaire.

Randal R.
Évaluation :

Le client n'a pas laissé de commentaire.

Rob H.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael G.
Évaluation :

Le client n'a pas laissé de commentaire.

Beth B.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher E.
Évaluation :

Thank you

Nicholas L.
Évaluation :

Le client n'a pas laissé de commentaire.

Peter F.
Évaluation :

The truck had a sprung driver door and a leaky window. It was very unpleasant to drive with noise and wet.

EDDIE G.
Évaluation :

I was suppose to have a days rental, for 34 dollars, but was told to have trailer back by 9am, when I rented it at 5 30pm the day before. Why was I ripped off by 12 hr? I should have half the price refunded. Other than that I never had problems at this Uhaul.

ryan W.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric T.
Évaluation :

A little hand holding with hooking up and all that. Im really handy but this was my first time renting a trailer. Plus first hookup on a new hitch on a new car. All went off without a hitch- pardon the pun. Would rent again without question.

Susan B.
Évaluation :

The vehicle was disgustingly filthy. I had to wipe down the steering wheel before I could drive it as it was all sticky. The floors were full of mud , smelled of smoke and the bed was dirty also, not even swept out. Would I rent from this location again? ABSOLUTELY NOT.

KEVIN M.
Évaluation :

Le client n'a pas laissé de commentaire.

SARAH D.
Évaluation :

Le client n'a pas laissé de commentaire.

Bradley B.
Évaluation :

Truck was not cleaned after previous person used it.

Matthew D.
Évaluation :

Turn-in took about five minutes. Very courteous and helpful staff.

Eric S.
Évaluation :

The customer service at Krueger's was great, as always. However, the truck did have a leak or hole of some kind that allowed water to get into the storage compartment of the truck. If I had anything valuable in there, it would have been ruined.

Mark B.
Évaluation :

Le client n'a pas laissé de commentaire.

Charles W.
Évaluation :

Excellent. All went very well. Max was great. I wasn't aware of how much U-Haul is on the road until I saw so many during my travel.

andy R.
Évaluation :

Le client n'a pas laissé de commentaire.

BARBRA B.
Évaluation :

It was the hottest day of the year so far, 87 degrees and humid. The truck we were assigned did not have any working A/C. When the truck was returned to the service center and my employee notified the Uhaul rep that there was no A/C in the vehicle, there was no offer of a discount or even an apology. The person just said "Oh, OK." I was disappointed. We use this location for a lot of our maintenance needs and was just surprised there was not even an apology; especially given my discussion with the owner the day before when we discussed the high heat and humidity and he said he wished the temps never got above 70 degrees.

Jeremy T.
Évaluation :

Le client n'a pas laissé de commentaire.

John F.
Évaluation :

To me nothing, awesome place

Brian B.
Évaluation :

Excellent service!

James J.
Évaluation :

Le client n'a pas laissé de commentaire.

Patrick F.
Évaluation :

Great online experience made check in and check out a breeze. Staff at Krueger Hardware was awesome!.

Paul S.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary W.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN B.
Évaluation :

Le client n'a pas laissé de commentaire.

Royal R.
Évaluation :

Le client n'a pas laissé de commentaire.

hunter G.
Évaluation :

Le client n'a pas laissé de commentaire.

Adam N.
Évaluation :

Le client n'a pas laissé de commentaire.

Andrew J.
Évaluation :

Le client n'a pas laissé de commentaire.

CARL K.
Évaluation :

great service and hours for rental and return

John B.
Évaluation :

Went above and beyond to help me hook up the trailer. They also lent me a trailer light adapter since my truck does not have the small hook up.

Non reviews have been submitted for this location.

Retour
Haut de la page