Your Representative at this location was excellent, no improvement needed, 5 stars
SCOTT N
Customer Reviews for Kwick Stop Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Great customer service and guaranteed 26'!
Kimberly PThe customer service is fantastic! He is super professional and such a nice person.
MARIDELLEN GHarold was great ! The location was well equipped and he was very informative. Merci
CINDY MVery nice experience!
TINA WThe drop-off location was well marked and the gentleman who attended was courteous and professional.
JOSEPH MI had intentionally reserved a car hauler from Mks market on Elm St Killeen, tx . The custodian was rude I had all documents on my phone he was uncooperative and nasty. Won't be using them for anything ever.
MARCOS GNothing to improve; excellent service.
MELVIN MAbsolutely great service, super quick and everything was clean and ready to use
KAYLA CHarold made my rental experience very enjoyable. I was able to contact him the day prior which made picking up the vehicle so much easier on moving day. Great customer service and a very friendly staff!
John HThe owner was so friendly and helpful. If I had to a need for moving equipment I will go back to this location.
TYNESHA MWas charge for something I didn’t even agree to
Garfield MHarrold is very professional and kind.
Gregory JEasy and the guy was nice and helpful
Sharlette Jawesome service.everything went without a hitch (haha get it?)
Gil TThe owner was very helpful and even came into the office on his day off to help me.
Jenny KNothing at all . great staff great truck quick and easy
Patricia PMaintain same level of professionalism!
Abraham RMr. Harold knows, everything, about the company. He ois Profesional, Observatory, kind, and quick. TO GET THE CUSTOMERS IN AND OUT, Always a pleasure too see a welcoming, smiling face. Highly Recommended ! God Bless
Barbara OGood. Service
mary mNothing it's the only place I'll go in this area. Customer service is top notch
david mI really appreciate how easy it is to rent a truck or trailer from this location. Friendly staff and very accommodating.
John TAffordable and easy to pickup and drop off!
Peter HEmployee was fine, truck did not have air conditioning.
AARON EThis location was excellent. The truck was ready and well maintained. I rented from another location in the area and the truck didn't compare. The gentleman was friendly and I was in and out quickly. I rented from this location previously and service and truck was excellent. I will continue to rent from the location for future needs.
CHANELL ROutstanding customer service!
Craig TThe trailer didn't have a trailer arm , I had to use my own floor jack to put no and off the traile , with my neighbors help . This was a ridiculous experience and I should have free rental for the experience that I had.
KENDRICK LI have used Uhaul in different areas, and this was the best uhaul I had ever been too. He had great customer service and gets you in and out so fast. I will always use him when I am in this city.
NINA CThe gentleman that assisted me when I arrived to pick up my rental of the motorcycle trailer was very efficient and was helpful and did not waste my time. I greatly appreciated his customer service and help. He was polite and straight to the point which I completely appreciate. Thank you to the man at this location he gets the best rating possible from me.
Tamara CThe operator here was very helpful and patient with my being tardy on the pick up of the equipment
GEORGE MThe plastic fender on the trailer broke after going over a big pot hole on the highway and I had to hold it together with zip ties. The issue really wasn't with the location but plastic probably isn't the best material to be used
Donald JVery professional and very polite
Linda PGreat service and the equipment is well maintained. I will come back again.
SHIRLEY CAlways helpful
John HHarold was very nice and I was so impressed with the truck, it was very easy to drive and the ac was so cold. Definitely will use this place again.
Lila CAwesome location. Quick and easy.
Ruthy WService was friendly and kind excellent service
CARLA RThe gentleman we worked with kindly loaned us a lock for the back of the trailer, advised us on the type of lock we needed to keep the trailer attached to the vehicle, and when we were a little concerned about the sounds of the unloaded trailer on a slightly rusty ball had us drive around in front of him to ensure it was normal.
Lacey SBest U-Haul representative around. I won't go to anyone else. Needed to downsize my original reservation and within minutes of messaging him, he called me and switched my reservation. Merci.
Michael MHarol was friendly and very helpful with the 28' box rental. I enjoyed our conversation and the professional help he offered. Will definitely rent from Harol again. Michael Castro
Michael CI've rented from this location numerous times. The equipment is always clean and well maintained. Great service too!
Kenneth CI've rented from this location several times and I've always had good service and the equipment is clean and in great shape.
Kenneth CAbsolutely recommend this drop off location. This gentleman runs a very top notch business. Very knowledgeable and listened to my concerns on the windshield wipers.
Patti SExcellent service & final receipt was given in a timely manner
Roberto LThe uhaul had damage to the top right of the mothers attic that was damaged and was supposedly repaired, but lots of boxes in the uhaul got water damage because the roof leaked
GABRIEL OI showed up at my reservation time and I was greeted and within a few minutes, I was on my way with the truck I had reserved.
Kenneth COnly problem I have is I said muskogee, OK and he put Eufaula, OK. Cost me the deposit plus for extra miles.
GARY HNothing needs to change keep doing what you guys are doing
ROBERT LHarold was great and very helpful
Herbert SNo one was there.. But I got there just after closing and knew right where to drop the trailer
Joshua BExcellent and friendly service!
Ralph Dnothing it is always a great experience and great customer service . very friendly and helpful
Jessamy HI can’t add into a perfect service I had experienced with y’all at U-Haul!!
Engar NHarold is always very helpful and makes the experience great.
Ernest B