Évaluations des clients Kwick Stop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kwick Stop

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RODERICK R.
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Excellent friendly customer support and service provided. Recommend sustaining and other Uhaul locations follow this locations best practices.

Geraldine M.
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Le client n'a pas laissé de commentaire.

Kimberly M.
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Your customer service rep was very rude and put the information in the system wrong ... I will never go to that uhaul ever again

Monica A.
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Le client n'a pas laissé de commentaire.

Shirley L.
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Get better equipment so that our information won't be in someone else's phone

Mohammed R.
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Le client n'a pas laissé de commentaire.

SAMUEL N.
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Anytime

William J.
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Location was good.

Roderick W.
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Le client n'a pas laissé de commentaire.

Sandra M.
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The guy who attend my issue was very helpful and straightforward with my reservation; he was by himself At the store and he was also attending customers who were buying stuff at the store at that time as well.

Sonja B.
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Le client n'a pas laissé de commentaire.

Corrynn B.
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Ensure the equipment ready at the reserved time. Provide express check-in and departure as promised when this process is completed. Lastly, be professional and courteous to your customers. Ignoring and yelling at patrons is unacceptable.

Justin B.
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The guy was super nice and helpful

Jeffrey B.
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Le client n'a pas laissé de commentaire.

Tony M.
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Make sure the people that have uhaul in their store actually know how to use it. We rented the truck for 2 days but turned it in at 6:30 p.m on June 19th, the day before another rental period would have taken effect. The guy at the uhaul store told us he would check us in after he finished with a customer but never did. I returned to the location the next day and was told the guy was off but he would check it in the next day upon his return. I asked for the keys to the truck and told him I would just do it myself because we didn't want to get charged another day. Julio came outside and said he is friends with the supervisor and assured me he the truck would be put in as returned 6:30 on Friday. Of course now I get my receipt and it says we turned it in exactly at the time we were supposed to and got charged for two days instead of one anyway. When calling customer service they just keep saying go back to the same store that can't help me. I'm thinking about just disputing the charge with the bank since no one can help and I don't believe in paying for services that I didn't use, and I only used the truck for 24 hours but was charged for 48.

stephen H.
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Only question I have is : Why was I charge $11.38 for EZ fuel??? I filled it back to & above where the guage was setting when I picked the truck up. So, why thew charge?

SHELLEY S.
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We had to wait forever to get what we rented. While we waited we was inside the store and fleas kept jumping on us. It was horrible!!

sergio G.
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Le client n'a pas laissé de commentaire.

Justin B.
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I had to go to two different places. The first place the lady just walked out! Then had to go to a different town. So disorganized!

EDWARD M.
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Not add extra charges without consent, I did not request the “safemove “ insurance and didn't notice that I was charged for it until after I returned the truck and recorded an e-mailed receipt. Also was charged for three gallon s of fuel when i returned the vehicle it was clearly not 3 gallons of fuel below the half mark which I received it on (drove a total of 20 miles )and put 2.5 gallons in before returning the truck only used it for 3 hrs . This was by far my worst e experience with Uhaul and I have been using the service for years, I will never return to this location and will look into other options. I feel like I was ripped off, beware and definitely read your paperwork before accepting and leaving.. Horrible experience.

Lisa B.
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Le client n'a pas laissé de commentaire.

Jeffrey B.
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Le client n'a pas laissé de commentaire.

Deveon D.
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You Can Make Sure That All Equipment Requested By A Costumer Is Available And Present. When It's For A After Hour Pick Up.

Glen S.
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the young man was very courties and helpful

cedric H.
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Le client n'a pas laissé de commentaire.

charles S.
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It took the guy 4 try's to do the rental. And about hour or more of time to do it

James W.
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The staff was very helpful and informative. I had a few questions, and the female agent was quick and accurate with the responses. The gentlemen mnemonic that did the checkout process was helpful and informative. I recommend this location with highest accolades. Thank you!

Non reviews have been submitted for this location.

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