We are first time uhaul users and the man in the store was really nice when we went in to ask about our rental. He explained that it's all done online and was very polite and courteous.
Alex C.
Customer Reviews for Kwik Stop N Go Convenience Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Amazing service
Jose Alonso A.No one available to help. The person in the front seat just show you a website in a piece of paper and don't Anaya y question. I spent 1 hour in the phone on site whit U-haul customer service because they made a mistake and still had to pay for the full 4 hours even though I did not had the time to move all my stuff.
Israel P.The check in and ID process was a huge disappointment. Took 1,25 hr. to get the van, I was late with move. The app didn't work right, the website was slow, the chat person didn't solve the issue, finally the lady at the business helped me.
Pedro P.The Self pick-up app and truckshare 24/7 on uhaul.com/share didn't work. It caused me a lot if issues, since there was no lockbox code sent to me for the key.
Yunn Yu Vivian T.My comment is not about the location, but about the mobile pick up process. Even though I selected mobile check out when I made the reservation (and got the usual email on how to pick up the truck), when I got to the location and signed in, I did not have the "pick up your truck" option. I phoned Uhaul and after being on hold, then talking to someone, I was transferred to the 24/7 dept. but after after a few minutes on hold, I got cut off and had to call back again then get transferred back tp the 24/7 Dept.. It took me half an hour to finally be able to pick up the van. I pick the mobile option because it's flexible and usually quick, but it was not this time. Hopefully this will not happen for future rentals that I book.
Trevor H.