Phone number provided for this location was incorrect. This review is not well done. The issues I had with U-Haul were generally corporate company issues and not location issues. 1. Equipment was changed the day before I was to pick-up, which meant getting an open trailer instead of the closed trailer I requested. As U-Haul is well aware, 24-hours is not enough time to cancel and find another provider. 2. Because I was given an open trailer, instead of the enclosed trailer, my property got wet from rain (because, you know, it's Florida - which, of course, is why I requested a closed trailer). 3. As previously mentioned, U-Haul provided an incorrect address for pick-up. Which, of course, lead to confusion and delays and a late start inconveniencing movers and family who had shown up to help with loading. 4. The drop-off location's phone number was incorrect which lead to me having to take multiple trips to the location due to an equipment error. 5. My conversations with a company representative were friendly enough but, the representative was unable to provide me with options/solutions to my issues related to the drop-off location and equipment. These locations had nice enough people, CORPORATE U-Haul was awful.Michael R.
Customer Reviews for Kwik Stop
(U-Haul Neighborhood Dealer)
Pour nous contacter
Avon Park, FL 33825
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 7h pm
- Dim : 8h am à 5h pm
Heures d'ouverture spéciales
- 8/14/2022 - 8/20/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great customer service!Wriston B.
It wasn't the location that made me rate low. It was the whole experience. It was going to 2 other uhauals before this and one be closed and the other basically turn me away and cancel my reservation bc they didn't have a truck. It was a fiasco.Jaime D.
Navigating your web site has a lot to be desired, not user friendly.Lonnie F.