The truck was very rough on the road and it was shaking the whole time. I think it needs some maintenance
moath S.
Customer Reviews for L K Tire & Tune Up
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Thank you Overall experience
mustafa S.Everything was smooth. The gentleman was very laid back and professional. Great location and service. Je la recommande fortement.
Kevin F.Process charges on the card that I booked the reservation with.
Ladarious B.Well done!
Scott G.Truck ran good but smelled of cigarettes.
Dan L.Fast & easy
Tomasz S.Entrance is very hidden, made it look confusing.
NEREIDA C.The employee that helped me was very sweet! I didn't manage to catch his name but he made the experience very easy and pleasant. Next time I need to rent a truck, I will be coming back to him!
ANGEL J K.Didn't have the 100 deposit money bad business
Ronald L.Very professional, fast and respect to my belongings and me. I would never us a different company again you guys are the best. Thanks from the Jordan family
JUDY J.Well my original reservation didn't have the vehicle we were suppose to get so it was redone for that one.
Clifton S.Nothing , you're nice
MOHAMED E.I wouldn't recommend uhaul at all!
felita D.This was a 5 hour drive to move. I had to drive one and a half hours one way to pick the truck up. Double G gave me some extra miles for my trouble and he was going to give me an extra day as well.I did not think I was going to need an extra day so I said no.However I got this truck back 2 hours late and I was charged for a full day.I do not think that this is fair.I went and picked this truck up in the middle of nowhere and brought it into the Chicago area where it can be put in service more. I got charged for a full day for being 2 hours late.
Patrick K.It should be clearly marked where to park trucks and have the space available. Also I hated just leaving the truck sitting there out in the open (even though the driving portion is locked, there is no way to lock the trailer part so anything can happen) because even though it is 24 hour drop off they close early on saturdays so there is no help there. It just wasn't a good location for the size truck I had even though it stated my truck could be accepted. Again, an issue with corporate as the scheduling manager told me not to trust the reviews of any U-Haul facility because they are all angry people trying to get over on the company, but when I submitted photos of the truck damage none of the photos came up on the site when I returned it.
Ebony R.gentleman was very nice and courteous made the process go fast!
MOHAMAD A.The man who took care of us was very good at his job!
BRYAN K.N/a
Erica B.Had no issues everything was great.
GENE L.The cabin of the vehicle smelled strongly of cigarettes, which was very upsetting. It was raining hard so we couldn't open the windows while driving. Otherwise the vehicle was clean. There were, apparently, issues with the online 24/7 program that was being used, which I was not notified of, so it took 40 minutes for us to retrieve our vehicle. I would never recommend the 24/7 online program to ANYONE. It was absolutely terrible. I was also disappointed to find that the shop where I was picking up the truck was closed, which I was not informed of, so it was difficult to ask the questions I needed answers to. We waited on hold online as well as on the phone. I was disappointed in my experience overall. I have used U-haul many times, but this was by far the worst experience.
Brittany M.Nothing. Everything was outstanding
mike D.Continue great service
Gabrielle J.I Received a call from the uhaul facility at 845 am on Saturday 11/3 to confirm I still wanted to rent a truck. I called back 3 minutes later and said yes still needed truck and I'd be there by 930 am. When I got to the facility there was no truck available for me. I was told all they had was a 27 footer which was no good to me since I'd be driving on city streets. Someone had changed my reservation to 930 pm. Why that was done I don't know. I was told to drive to worth to get a truck from there. When I arrived there I could not set up a uhaul account. I called tech support and was hung up on. Finally when I called the store somebody was able to set up the new truck. I did not get my truck until 11 am. It took me an hour and a half. Not once did I receive an apology. I was furious to say the least. I would never and I mean never call a uhaul store again. It's ridiculios that I was treated that way and was not compensated or apologized to for the huge inconvenience it caused me.
gerard M.Why no cruise control? It helps to maintain good gas mileage. .
EMIL M.I had a great experience.
Kathryn J.friendly easy to locate clen well informed
CLOUTHA A.Did not receive the email receipt, please send to my email @ donicahagler@yahoo.com
DONICA H.FAST COURTEOUS SERVICE!
bob J.Nothing everything went great. The agent was the best.
RICK P.Credit card reader did not work properly. Had to key in second card manually.
RICK P.very friendly attendant.
Chris B.Could use more equipment like trailers that's what I wanted
Larry C.It was clean however the passenger mirror was very difficult to move where I barely even was able to us the right mirror. Also the chair is beat, while sitting upright the chairs making you lean to the left. And needs new wipers. I was more frustrated than happy with the truck honestly. Wasn't too happy spending the money on something you can't operate 100 %.
SAMOUR Y.Be upfront about the contract. You made me drive it back 2 hours from where I live or you would charge me $250 plus the initial fee. The truck worked great. Your customer service is some of the worst Ive ever seen, and I have Comcast. The representative I talked to was amazing but when she tried to get something done with a manager, the manager was all about charging more fees, not helping me. Im done with UHaul. Fix your dumb fees or continue to lose customers. Penske for me.
Jason C.This was a last minute reservation and everything was great! Thank you so much for making my move smooth.
Venus W.Nothing. Was an overall great experience.
JEAN P.Wonderful customer service. I want a very very nice everything was very very clean thank you
william R.Everything was great. Thank you
judy I.This location is a little hard to find - it's behind the liquor store. Great customer service, friendly and efficient.
Sandra L.There was a weird smell from an animage in the truck needed to be temoved
VERONICA M.The customer service here was excellent! He was very friendly and nice.
Lauren N.