The L'Orange family make your visit feel like you have always been friends.
Thomas C.
Customer Reviews for L Orange Auto Care
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Small parking lot, not easy to maneuver. Junk everywhere.
David W.The truck was clean, ready for pickup. Staff was friendly and courteous. Transmission needs to be serviced, it does not shift in lower gears well.
Brian B.The over all experience was horrible. The online check in was ridiculous & rage inducing.
Wendy M.Maybe a larger area for -Hales
james G.Service was great
Helania G.Very friendly!
Cecil S.Great friendly service. Recommended.
Ed C.Very easy to pick up and drop off. Wonderful staff
Stephen B.It was evidently the lady's day off, she was there helping others. She walked out in the rain to help me. Good old fashioned service
ROBERT M.Great friendly helpful folks enjoyed talking to larry.good hometown folks. Thanks U-Haul rental was the best i ever had renting.
ROBERT G.At 8:59 the day of pickup they changed pickup location on us to 24 miles away and our pickup appointment time was 9:30
Thomas F.Very friendly and helpful staff! Will definitely use them again next time we need service in that area!!
Rebecca C.Everything was right on target!! Thankyou
Dale K.The agent was pleasant and professional
clifford H.Trucks are in excellent condition and are well maintained......clean and comfortable. Very courteous and professional staff. Good experience, would rent from L Orange again!
Jonathan W.Great people, great service!
CHARLES L.No recommendations at this time!
CHARLES L.We opt to do mobile, never again. Took over a hour just to check out van. A 1:00 pickup, didn't leave till after 2:00, but would not allow us to bring back at 2.
Mark D.Very friendly staff & knowledgeable
daniel R.Needs no improvement!!
WILLIAM R.None, but they were great!!
ANTONIO A.Customer service is excellent! My rental was quickly processed and I was treated respectfully. Great job by all involved!
john J.Very, very helpful in providing us with a truck.
PAUL L.Small and tight location given all they offer here, but the staff was nice and helpful
CHRIS K.Very friendly and helpful lady. Truck was great the whole trip!
PETER R.Just continue as you are!
JON B.Rien
THOMAS L.Nothing at the moment.
Justin P.I've said this in past reviews that this is probably THE BEST UHAUL place to go to. Tonya and Wayne treat you like Family. The equipment is always top notch and inspected prior to loading. And speak of loading up the trailer, THEY DO IT… and if you're thinking that ALL UHAUL places load the trailer for you - Think again because it's NOT True. Most say, “If ya need any help just let me knowâ€â€¦.saaaay whaaaat? I pass SEVERAL UHAUL places to go to THIS ONE… and when you go here - You'll know why…. And you'll make this your Favorite place too! Bob Campbell - Freeport FL
ROBERT C.Set up was a breeze and equipment in well maintained condition.
Paul A.Perfect
EDGAR M.I've used Uhaul several times over the years and this was the best experience I've had. Just all around great customer service from my pick up location in Niceville, FL. From the heads up phone call to the great conversation before I left. Merci!
Ramon V.Friendly staff (Tonya) very small/tight location.
Todd P.No improvement needed, the person renting me the truck was very pleasant and knowledgeable. Thank you so much, y'all helped make my daughters wedding a huge success!
Jeffrey N.everything was good
Daniel P.Very nice and helpful
JOSEPH G.Early self check in suckd, you people don't advertise the extra required validation for self pickup. You make it a complete pain, if you would have requested the information before hand, it wouldn't take so long. I'm sure you already know that.
Ananh S.The employees continually pushed that we shouldn't have driven a trailer that wasn't working properly. We explained the trailer was the only one in north Atlanta and we had no other choice! They would not let it drop and belittled us the entire time. They also claimed we were lying about the chains dragging on the ground. The chains were not dragging at any point on our trip. The employee said "By hell they weren't dragging". He had no reason to not trust us! The trailer is obviously old, it wasn't working correctly. There was no ground for them to blame us for these issues. We will never use this location again for any of their services. So rude. It would have been nice if someone was able to fix the lights issue so we could have been safer. This is something that should be fixed and maintained before we arrive to pick the trailer up.
Brandon T.This site is only open until 11 am on Saturday. When I went to return the trailer on Saturday, at 4 pm, there was no good place to put it. Some kind of a heads up is needed when this location is recommended by the computer as the preferred drop off location for Crestview . FL for after normal business hours which are limited on Saturday and not available at all on Sunday.
JAMES C.PLEASE NOTE: This location was NOT my originally assigned drop-off location. I was supposed to drop it off at a Petro gas station on Hwy 20 in Niceville. When I got there, the attendant refused to take my trailer saying he had enough trailers and didn't want any more. He then declared that he's an independent and I should go elsewhere. At no time did he try to find me another location. He just pointed down the road. He was very rude. The people at L Orange Auto Care were wonderful and took it no problem.
Christopher F.This is by far my favorite UHaul service center. Pass many to get to this one. Tonya and Wayne make rental and drop off such a pleasure it worth the extra miles and the fact I pass four other UHaul service centers just to come here. ALWAYS a Great experience here! Bob C.
ROBERT C.Dropped off day early and lady was so rude and mean to my husband told him he was wrong about gas level which was in the contract what to return it on. I cannot believe how awful uhual was we will never use yall again
Justin S.Only reason I give average is that vender said lights did not work due to blown fuse in vehicle. Real problem was that's the harness extension had rubbed through wire. I was leaving on Sunday, so had to buy and repair at my own expense!
GARRET R.The team at L Orange was wonderful. They just made the whole process easy.
BRIAN D.Perfect reservation, pick up, drop off. Courteous and professional. Fortement recommandé!
KAREN P.Very nice lady in this location , in both locarion they do everythin easy.
DELMY D.