This place had no room for my truck or car tow, it had to be parked across the street in an empty lot. The lady at the desk was not any help.
Lisa M
Customer Reviews for LDP Auto Sales And Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Took my money and never gave it back
danielle cThey are just great people to work with
ANDRIANANTENAINA RVery nice people to do business with
Donald RLDP has very littl space for parking.
Dan SVery easy to return and extremely helpful!
JOHN HEverything went well with this location
Donald RFirst time here and I loved it
Elsy MMy experience was great the people I talked to was wonderful. Only thing is I wish the smaller box trucks had ramps. Other than that great location and awesome people
David MGetting the U-haul was quick easy and the worker was so polite and welcoming. He made sure i had everything i need.
samantha lVery nice rep helped us rent from them.
Steve GEasy transaction. Thank you!
Nicolas HI reserved a trunk at the Western Avenue location, I got there and they had gave the truck to someone else. Why would you let 3 TEENAGERS run a business like this? I ended up going to FOUR DIDFFERENT PLACES to get a truck. The 2nd place I went to on Michigan St, South bend, the guy was tripping on drugs and could barely talk. FINALLY at the 4th place LDP auto, the gentleman were able to get me a truck right away because of a cancelation. I will never be doing business again with UHAUL. Get your shit together!
Robbin HIt was a basic location, nothing special. But the owner did a great job in getting us set up and the truck was clean and in good condition
Sarah HThe gas in the truck was sitting just below 1/8 tank.
Brad BOnline check-in and return doesn't work and was horrible. Thank goodness for the local business that pro-actively made sure I was good to go, even though it was outside of business hours.
Jeshua Fupon pickup, U Haul cyber-security wouldn't let me log-in with my password. This stressed me out! A UHAUL customer service rep helped me perfectly but this is annoying--- tell your rental customers that with the 24/7 mobile service they need to create new passwords I get it!!
Mark GWe were supposed to pick up our U-Haul that was only 5 mins from us but then get a call the same morning and told us we had to drive 35 mins to get it which was fine until they said we had to pay for that and had to take it back there. That was an extra $70 they took from me that I should not of had to pay at all and yes I did let them know my concern! Will not be returning back to this company!
Elliot PMike was very helpful and had excellent customer service!
leah hNot many people that I know rent trucks of do things themselves. It worked out just fine, but I would have liked to have had more confidence that the truck was recently serviced. The tire light stayed on the whole time, the gas efficiency gauge with totally erratic and the only time that it registered in the green was when my foot was off the gas pedal! As I said, mission accomplished, but not a great ride. Truck needed new shocks or perhaps it didn't have any?
Gregory KThe person cancelled my original booking which caused the equipment to be flagged as late. I had already checked in and paid for 10 days, he rebooked me for 5. This caused a little misstep and 30 minutes of customer service. He just needed to check me in - nothing else.
Gina GVery nice and friendly both Big Mike and Jay.
Pamela KWe put in for one way and they didn't do it that way so then had to pay more money until we could get it back this way
Penny MThe vehicle was not clean when I got it and I said it wasn’t clean when I left it because it wasn’t clean when I got it and they tried to charge me for cleaning when it was dirty when I got it so I shouldn’t be responsible for someone else’s mess.
Dorsey LFriendly people.
Joe JVery tight parking was very hard to pull the truck out of the lot and return it
Michael BWas very small moving space with a trailer but with the help of an employee it was okay. The gentleman who helped me was very helpful and friendly.
DEVON M