Customer Reviews for Lake Helen Discount
(U-Haul Neighborhood Dealer)

12 évaluations

143 Cassadaga Rd   Lake Helen, FL 32744

(386) 878-4716

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 9h pm
  • Dim : 7h am à 8h pm

Services dans cet établissement :

Pour nous contacter

(386) 878-4716

143 Cassadaga Rd
Lake Helen, FL 32744

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 9h pm
  • Dim : 7h am à 8h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Le client n'a pas laissé de commentaire.

Erin E. 
Évaluation :
2

They only offer limited times not posted to speak with dealer. Have more people trained to assist with rentals.

JAMES T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROGER C. 
Évaluation :
1

Don't let them rent your trucks out. They lied about our gas. We left the truck full and they said we left it with a 1/4 tank and they didn't have the furniture pads we rented and the ones they had were wet. They also said they didn't have us in there system for check in and delayed our rental because we had to call the main number and wait for them to tell them.

Jason K. 
Évaluation :
1

Staff did not appear to be knowledgeable about U-Haul. Spoke very broken English, gard to understand. First they stated I did not turn in furniture pads and dolly then yelled at me over the phone saying I accused them of stealing. When I stated I would report them to U-Haul corporate they hung up then called me back to say they had the blankets and dolly but they could not accept them. I had to go get them and then call corporate and have them find me a dealer who would accept them. I made multiple trips and phone calls before this was resolved during my unpacking and getting settled. This dealer should not be representing U-Haul, I have nver had an issue like this before. At this point I believe I am owed some kind of credit for my time, gas and mileage trying to resolve this mess. The two positive things were the agent I spoke to at U-Haul 800 number, Sabina she went above and beyond to find a resolution to me having the blankets and dolly in the back of my car for 2 days. And the site she found for me to drop off the blankets and dolly, U Post Packing and Shipping in Deltona, Joe and Pat Jude, the owners, helped me unload the items and were very apologetic for what I had previously expereinced at the origianl assigned drop-off location.

JAMES A. 
Évaluation :
1

Do not use this location for drop off. Store clerk refused to accept my drop off because he had to many uhual trucks on his property. Store clerk immediately attempted to cancel my drop off reservation after I have already closed out and confirmed drop off on my uhual app. During all this situation, I was able to get ahold of a representative for uhual who also confirmed my drop off location based off of photos I have taken. Store clerk also stated he will be charging me an “extra fee” which he failed to properly explain what that “extra fee” fee is for. I've also mange to record partial of the situation on video. Overall this was a very horrible drop off experience.

Justin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geraldine S. 
Évaluation :
1

We parked the truck next to 2 other Uhaul trucks in the back of the location. We walked around the location multiple times and could not locate the key drop box. We left the truck and kept the keys and brought them in the next day during business hours. The employee had no idea about a drop box and said no one ever returns the trucks there. Employee then had to call the owner who requested pictures of the mileage on the truck.

Veronica S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jozef M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Buddy T. 
Évaluation :
5

The staff was very pleasant and accommodating since we were originally supposed to pick up at another location to our surprise over booked the trucks so this lake helen location had a truck and the staff was awesome!

Angela J. 
Évaluation :
2

Employee was rude when garbage can fell over that was tapped by truck (no damage). Parking lot is not sufficient to hold uhaul trucks. For some reason there is a fuel charge, when i returned the vehicle with more fuel than i got it with.

Eric D. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page