Customer Reviews for Lake Julianne
(Concessionnaire U-Haul dans le voisinage)

28 évaluations

9300 West Rd   Cleves, OH 45002

(513) 367-5215

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(513) 367-5215

9300 West Rd
Cleves, OH 45002

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Check out went like a breeze, very friendly and helpfully. This man is the best, the people from the pick-up location can learn a lot from him.

Dennis S. 
Évaluation :
4

cost more to rent a 5 x 9 trailer than an enclosed truck!!

RICHARD L. 
Évaluation :
2

Process took to long to check out. They had issues with the system and it took an extended amount of time to rent a small pull behind trailer. Not good experience

CHARLES R. 
Évaluation :
3

I had been working with a different location for everything else, just needed to pickup the truck at this location. It was raining when picking up the truck, dirt got tracked into the floor of the truck.

Kevin H. 
Évaluation :
5

Everything went great. Ron was very nice to work with. Next time I need to rent I will use this same location.

Robert S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matt R. 
Évaluation :
4

Possibly adding cruise control.

mikki W. 
Évaluation :
5

Know this is a rural location near a fishing lake. What makes it excellent is the owner who provides excellent customer service and had everything ready for our appointment. The only improvement could be noting that when leaving in a truck like we had, a left turn onto Harrison avenue can be a blind dangerous turn due to the angle of the roads. Recommend someone in the renting party sit in the passenger seat to see to the right to know when it's clear. I was lucky to have an extra person available to do that for me.

Ronald M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny S. 
Évaluation :
1

Upon leaving u-haul location my personal vehicle sustained a popped tire due to a sharp piece of metal (possibly a gate) on the edge of driveway.

Christopher S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edi Y. 
Évaluation :
3

Although the Customer Service agents were very kind and understanding and gave me a total of $100 refund, The truck was not at location when picking up. Drove 8 miles to another location, but they were closed. Drove to another location 15 miles away. Truck was in the mud and "clean enough". Drove home, and the passenger mirror was vibrating loose, had to call service and they fixed, but was a 5 hr wait (not a big deal, we were loading the truck). While driving from Cincinnati to Orlando, the truck vibrated horribly when going over 60 MPH. Found out that the cause was "mud in the tires". Not a great experience, however, the savings from U-Haul vs a moving company made it worth it. $2 000 vs $8,000, your gonna have to expect issues, so this wasn't so bad.

GLENN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric C. 
Évaluation :
5

Amical

Ackyhn F. 
Évaluation :
1

Don't steal their money from them and lie about expense and then change contracts after they leave

Vaughn P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
3

i filled the fuel level just minutes before i dropped it off yet this location is charging me for fuel! also the millage is correct we were 21 miles over the free limit not 87. my fault for not taking a photo and making the check in person show me the check in receipt. that wont happen again! location is basically someones house.

RAYMOND C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine E. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

LAURENCE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAMUEL C. 
Évaluation :
5

Ronnie went out of his way to help us, we had a truck reserved a month ahead but it wasn't available on pick up day. So we had to find another and Ronnie was awesome.

Michael T. 
Évaluation :
5

I had never rented a uhaul trailer before and didn't know what to expect. My husband was out of town so I took my father-in-law with me in case I needed help getting hooked up. The gentleman at Lake Julianne was super friendly and assisted me with hooking it up and made sure everything worked properly. It was very easy. I would definitely recommend renting from this location.

Holly S. 
Évaluation :
1

Was at a pay lake, no one there knew what to do as far as checking in the uhaul. They didn't have a designated parking lot. Was charged a cleaning fee when the truck was already clean. I dropped the truck off Saturday morning and was charged a cleaning fee on monday.

Leslie C. 
Non les évaluations ont été soumises pour cet établissement.

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