Customer Reviews for Lake View Suds
(Concessionnaire U-Haul dans le voisinage)

162 évaluations

Bay 17 1945 McKercher Dr   Saskatoon, SK S7J4M4

(306) 652-3671

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(306) 652-3671

Bay 17 1945 McKercher Dr
Saskatoon, SK S7J4M4

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm
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Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN ALIAN A. 
Évaluation :
3

See above. In addition the trolley I ordered was not available. Far more important was the tires condition but also annoying not to have the trolley we ordered.

CHRISTOPHER W. 
Évaluation :
5

The Service Provider at the Cashwash/uhaul rental on merkercher was amazing! he made the whole experience very stress free and had amazing customer service! Because of him, i will definitely recommend THIS uhaul (specifically) to all my friends and family!! thank you for the amazing service!

hanah C. 
Évaluation :
4

Put a jack on trailor.

ARCHIBALD M. 
Évaluation :
3

Have uhaul trucks ready for pickup including that they start and are able to run.

Asia T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CAMERON M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RAYMOND P. 
Évaluation :
1

Very bad experience with that location.

SIKANDAR F. 
Évaluation :
5

I gave this location an excellent rating because the customer service I received went above and beyond. The efforts made by the owner here to communicate with me and find me the suitable vehicle I needed left me feeling valued and very grateful.

BRENT M. 
Évaluation :
5

The operator was very helpful and easy to deal with. I would highly recommend to my friends or contacts to go to this location

Stephen B. 
Évaluation :
1

No One KNOWS WAT THEY R DOING 😬

Danae S. 
Évaluation :
5

The 24/7 app is not user friendly and took 45 mins with several errors and two phone calls. Will never use the app again but the gentleman at the shop was a joy to work with!

Caree B. 
Évaluation :
2

There should be better signage! Communication was lacking!

WILLA D. 
Évaluation :
1

Already wrote an email to the company on how this was handled. This was one of not the worst experience I have used with uhaul. Wish I could lie a d say it was awesome but from pick up to drop off was a nightmare.

JEFF D. 
Évaluation :
5

Improve online service. Should be able to confirm info at counter during open hours.

ZAHID C. 
Évaluation :
1

I had to drive clear across the city to pick up the truck, yet I booked the truck at a large Uhaul dealer just 5 minutes from my house. I was also treated horribly by the man at the McKerrachee location and the truck was filthy.

Georgette D. 
Évaluation :
5

Everything was fantastic.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIM R. 
Évaluation :
5

Great owner and staff. - Recommend this location to anyone needing their services.

RENE O. 
Évaluation :
1

Service worker was rude and unprofessional. Was not letting me use the location as a drop off. Ended up waiting 30min to talk to a service rep from UHaul to help me with the situation- to which they were excellent and helpful

Kristin T. 
Évaluation :
4

Great customer service, helped prepare me for a long trip.

ANDREW K. 
Évaluation :
5

Great guy manning the office

CHARLES R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHERRI T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAESOUNG H. 
Évaluation :
5

Great service again! Nothing more needs to be said!

TRENT K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
5

N.D.

JAGADEESH M. 
Évaluation :
3

More parking would be nice. Overall a convenient drop off location though.

Robert K. 
Évaluation :
5

Right equipment, right timing right price.

MAXY O. 
Évaluation :
4

Just want to say that staff was friendly and knowledgeable. The business rule in this kind of situation works like if you cooperate with them they cooperate with you. Both guys were very helpful which was appreciated. The rental was just what we needed for our move.

DAVID P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICOLE K. 
Évaluation :
4

Very friendly staff. It was nice to have any questions I had answered thoroughly

THERESA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AKSHAR B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kendra C. 
Évaluation :
1

First your company do not honored my reservation of a 15 feet vehicle I got to make a lot of changes to do my moving in a 10 footer. Then was a mess to get the contract correct at the check out. Honored your bookings and put in charge someone that know what is doing. The person in charge, now operate the business like 3rd. world country. He was highly distracted and make a mess that is costing me 39 dollars, for something that I do not understand, because his speaking is very confusing. We rent several times before and we never have a problem until now.

KARL O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa W. 
Évaluation :
3

After hours drop off. We requested to drop off at the Miller location, but when we arrived there we found out our drop off location had been changed.

DUSTIN P. 
Évaluation :
4

even if not possible i would include cruise control for unloaded driving.

JOSEPH F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
1

He is a terrible guy. Always hard to deal with him. When I went there to rent a truck he made me to wait almost 1-1,5 hours to process my agreement . When I asked him if he can do quick as he is taking longer, he replied you will have to wait where there was no reason to wait but his own excuses.

AYYAZ A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bailey T. 
Évaluation :
5

Service received was great

abdulkadir B. 
Évaluation :
5

Reliable, cheap and Very friendly place .

Askandar A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLUFEMI A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MATTHEW R. 
Évaluation :
5

The Rep at this location was very personable and friendly.

MAXY O. 
Évaluation :
1

When i came to the location to reserve the van, Uhaul staff was not there. I have to reserve through the website. When i returned during the business hours, the uhaul staff was also not there. He does not ask me for the CDW coverage but he added it to the bill. I return the van in good conditions but uhaul staff also added the cleaning fee to the bill. The services was very poor. The staff added extra charge without customer's knowledge.

TUAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIN O. 
Évaluation :
4

Clearer instruction where to park trailers

Morgan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gordon D. 
Évaluation :
1

Customer service of the dealer at this location was extremely non professional. First he tried to charge for half liter tank even he knew from the data that we drove only 4 km and later on when identified him that he mentioned wrong equipment in the contract which he initially not accepted and later upon contacting U haul customer service he not only acknowledged the fact but also charged as per factual position.

GUFTAR A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dean G. 
Évaluation :
5

Clear information to customers stating that confirmed booking does mean confirmed availability of equipment, pick up location and/or pick up time.

Maxy O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HEATHER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
1

Not scam people

RYAN S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NICKOLUS C. 
Évaluation :
1

Booked the UHaul a month in advance, had requested 2 furniture dollies, none were there. The gas tank was just over a 1/4 tank full when I received the truck, I put $40 in the truck thinking I'd likely get reimbursed some money as the tank should've been full and I drove under 40km, was told thanks for the gas donation.

Chelsea S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHAN S. 
Évaluation :
5

Very easy; provided driver's license information and it took only a few minutes for paper work. The staff is nice.

Gary P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KIARA E. 
Évaluation :
5

Have more supplemental moving supplies at the location.

Russell H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAE S. 
Évaluation :
3

Rude customer service

hassan A. 
Évaluation :
5

Just Keep the good work!!!!

HERMANN D. 
Évaluation :
5

Great service

LARRY R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KAYODE I. 
Évaluation :
5

This is for U-haul, not particularly for this location. People select time(number of hours) in good courtesy, still while paying for full day, so don't tell customer to pay if it's late than that, or else we should better select maximum time allowed, and tell it right on the time select page that customer will be charged extra! Have some good business practices.

Vishalkumar A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Denise B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG T. 
Évaluation :
5

Very good service. Max very helpful. Very easy to work with. Thanks. Myles

MYLES H. 
Évaluation :
3

Gas tank should be 100 % full, so the person could return with full tank.

NASIR ALI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline H. 
Évaluation :
3

trailer was in an awkward place to hook up. The proprietor was difficult to understand (language/accent issue). He was not that well organized. He did NOT tighten the coupling tight enough. The tightening knob for the coupling needed some WD40 which I had on hand. The inside side rails where straps are to go thru were not uniform and some were plugged with a dried adhesive - looked like dried PL200 or PL400 construction adhesive. Very inconvenient.

Carolee R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KYLE S. 
Évaluation :
4

Very friendly and also helpful.

KARIN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG T. 
Évaluation :
5

Very friendly, I was delayed but no problem, held my trailer. Quick, easy transaction. Would definately rent from them again. Not knowing the city, was a little tough to find , but the GPS came thru.

LORNE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robbie B. 
Évaluation :
1

They were extremely rude, unprofessional, and disorganized. My truck I rented was not there at the time of pickup so I had to pay more money for a bigger truck. I used the truck for 10 kilometres and returned it. After I was done 30 minutes later the person who uses the computer wasn't there so I couldn't get my refund when I returned the truck and I still have not been given my refund of $60.

JEREMY F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gordon K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Senesack S. 
Évaluation :
3

1. To remove auto trailer from my reservation request, to add my friend as an additional driver - it took more than an hour and in the end I still couldn't add my friend as an additional driver. 2. Though I have added the details like - my destination address, my drivers license info prior, it wasn't in the system at the time of vehicle pickup and it had to be done manually. Hopefully there would be fewer wait times reaching U-Haul customer care.

VIKRAMADITHYA T. 
Évaluation :
5

Maxi (not sure if that's the correct spelling) was very helpful. A pleasure to deal with during a stressful moving time. Merci!

LAURA H. 
Évaluation :
5

Excellent customer service. Awesome location. I needed to pay with debit and it was no problem. They were fast and very courteous. Thanks very much.

JASON M. 
Évaluation :
2

My equipment for moving was not in the truck. I had the truck booked from 8 am to 6 pm and was done by 11 am because I could barely move anything without the equipment I rented and paid for! A customer service representative then phone me at 7 pm to complain that I left the lock for the gate in the cup holder, There was no specific instructions on where to put the lock when done! You charged me 135$ on my card when the cost was only 75$ and it shouldn't even be that much because my equipment wasn't there! Worst experience EVER! Have a wonderful day screwing people out of there money.

Jeremy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly M. 
Évaluation :
4

Customer service was excellent.

MARIEL C. 
Évaluation :
5

Service was above average

BRIAN L. 
Évaluation :
1

I was charged 5o dollar fee even I refueled my truck to its initial position

simranjeet S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YURIY K. 
Évaluation :
3

Picked up trailer and it had a flat tire, they did nothing about it just said it needed air, we ended up having to take it off and to a tire shop ourselves.

DERICK P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEAN P. 
Évaluation :
3

The vehicle was well suited for my move, but all season tires in Canadian winters are not acceptable. I almost got stuck 2 or 3 times on hard packed snow......you really need to install winter tires on these rentals. Merci.

Randy B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Natalie K. 
Évaluation :
5

This location and the location on Millar Avenue were awesome. The only thing I was not happy with was the central or online system that kept moving my rental to another location, which was on the complete other side of the city. I changed it 3 times and then when I showed up at lakeview suds, they didn't have anything in the system as it had been switched, luckily they had the truck that I preferred available. I never showed up for the booking across the city as I canceled it but still received a call from them.

Morgan H. 
Évaluation :
4

Friendly and fast help

Johannes K. 
Évaluation :
5

Seamless

CAMERON M. 
Évaluation :
3

1) The price we where quoted when we made the original booking was not the actual price. We where quoted ended up have $130 of extra charges at pickup. 2) The truck ran really bad and used $200 gas to drive from Saskatoon, SK to Calgary, AB. Was really terrible on fuel.

juan P. 
Non les évaluations ont été soumises pour cet établissement.

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