Waited for over an hour .. Guy there didn't know how to rent out a uhual kept handing me phone to put in information and fill out questionsLauren H.
Customer Reviews for Lakehurst Gulf
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We were told the truck would be close to our home and it was an hour away. The pickup location was a gas station, the guy had no clue how to help. We had to call and took us an hour at that location to get out of thereTony R.
Was diverted to this pickup location 24 hrs out. Due to extra distance rate per mile was supposed to be adjusted to 0,69 and I was charged 0,99 Run down gas station/repair shop. Guys in garage said I needed to see pump guy. Pump guy had absolutely no idea how to initiate rental. Finally got someone on phone who could assist. Your app wouldn't let me take a picture of license or note damage to vehicleKen M.
Shut down the entire UHaul network, lock all your doors and never reopen. Doing such would make America a much better place. I did not agree with the daily and mileage rates stated within this communication. I negotiated a 15 cents mileage rate and have a UHaul email confirming such. If my credit card gets charged one cent more than what UHaul agreed to charge me, i will find an ambulance-chasing attorney to be in touch with you.MARTIN C.
Staff didn't know about my contract. Tire pressure monitor was on. Staff reluctant to check tire pressure. Windows we're a disgusting mess.Martin D.
Attendant had no clue how to check the uhaul back in and barely spoke English but it was a very convenient place to return uhaul.George H.
Le client n'a pas laissé de commentaire.Michael T.
The vehicle interior needs a very deep cleaning. Very dirtyShivraj S.
Le client n'a pas laissé de commentaire.FRANCIS J.
Le client n'a pas laissé de commentaire.Robert W.
Very friendly and helpfulEdward L.
All locations were very helpful and acomadating. I can't say the same about the corporate end of it. Moving is stressful to begin with. I reserved at 20ft truck and car dolly 2wks in advance. I recieved a call at 1pm telling they had no car dollies in my area. I lived in NH an was moving to NJ. I was told I would have to go to Maine to pick it up, before 5pm. That whole situation only added to my stress.Future moves I WILL NOT use your company.JOAN D.
Le client n'a pas laissé de commentaire.Joan D.
The inside was a little bit dirty and the dashboard area where you put your keys or a drink was quite dirty. The guy was pleasant and efficient.LISA F.
Le client n'a pas laissé de commentaire.VALERIE V.
They had what i needed and were friendly but the 5x8 trailer they had had lighting issues with the license plate light,passenger tail light and a front passenger side marker light that were out. Took trailer to an actual U-Haul store and they said it was probably a wiring issue. Other than that the trailer functioned as needed to complete the work i had to do.RANDOLPH F.
Over charged meLAWRENCE H.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.Romeo L.