Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Outstanding service. The place was spotless, the staff helpful and friendly.
Vincent M.
Évaluation :
5
I had a very good experience. I also commented to the staff about my booking online experience. I said it was wonderful.
Aaron R.
Évaluation :
4
Le client n'a pas laissé de commentaire.
barry W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ralphpaul J.
Évaluation :
5
Great location, friendly staff
GARY LOUIS D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott K.
Évaluation :
5
Nothing to add. The staff was courteous and professional.
TERRY K.
Évaluation :
5
The staff at the rental counter was so bright cheery and just a joy to work with. Thanks to all the staff for making our little move a smooth and uneventful.
Joseph P.
Évaluation :
1
The app was extremely slow to load and took over 40 minutes for pickup and over 40 minutes for drop-off to upload all I formation and photos.
Thomas M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Napoleon S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
dale S.
Évaluation :
5
Friendly and great service. They went out of their way to help my wife.
James F.
Évaluation :
5
Le client n'a pas laissé de commentaire.
David L.
Évaluation :
5
Better rates if you schedule for the whole season ( summer and fall )
Antonio C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jean M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dakota H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Thomas W.
Évaluation :
5
Agent was polite and very informative. He made sure I new where and how to return the vehicle after hours.
Brett P.
Évaluation :
4
4miles to the gallon fuel economy is kinda tough.
David B.
Évaluation :
5
Excellent convenient service every time at this location. Staff is amazing - love to work with the women there, super knowledgeable professional and kind. I will never rent anywhere else. Its been this way for years! Regards, Tosha Thorne
TOSHA T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
John K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
David W.
Évaluation :
1
I was giving the wrong truck. And I didn't receive the appliance dolly I paid for
Brionne B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Geoffrey D.
Évaluation :
5
Very friendly people in the office.
Terry G.
Évaluation :
5
This location was amazing and where I will be renting from going forward. It was extremely clean. Even the bathroom was very clean and cutely decorated. The ladies were so friendly and very professional. But the best thing was the fast service. The time it took to check in and out was very quick.
Richard F.
Évaluation :
5
always good service at this location, the staff is great!!
Darryl L.
Évaluation :
5
Preferred location
ANDRE F.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ray G.
Évaluation :
5
Open earlier
ANTONIO C.
Évaluation :
4
Le client n'a pas laissé de commentaire.
DIANE LUKAS T.
Évaluation :
5
It was perfect and I plan on using them again fir the next part if my move
Vicki L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua W.
Évaluation :
5
They were very helpful and very knowledgeable.
Randy H.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Charles R.
Évaluation :
4
Very disappointed in the vehicle it needed a front wheel alignment
Karim B.
Évaluation :
5
The staff was very friendly and professional. They explained everything in detail and left no questions to be asked. The van was very way to use and served its purpose.
Nance E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
George B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
LINDSAY S.
Évaluation :
5
Just stay with a positive attitude and tell customers about the features and benefits of using your U Haul Trucks. etc. etc.
Ronald Z.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachel S.
Évaluation :
5
All good
Jaguar L.
Évaluation :
3
Equipment was defective when I went to pick up. Trailer had a flat tire amd was not caught during initial inspection.
Tyler R.
Évaluation :
5
No improvement needed, place operates like clock work
Anthony V.
Évaluation :
5
Staff very friendly and helpful
Brian C.
Évaluation :
5
Great staff!
Joey T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra C.
Évaluation :
5
The customer service lady was so pleasant to work with, and very helpful! She made getting the truck easy and quick.
JEANNINE C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric H.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Barbara H.
Évaluation :
5
Very helpful and very nice! Made the rental process and drop off process quick and easy.
Anna J.
Évaluation :
4
Le client n'a pas laissé de commentaire.
David W.
Évaluation :
5
Friendly and efficient
Beverly B.
Évaluation :
5
Everyone was very accomodating that I spoke with.
Ruth P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth S.
Évaluation :
5
This is the first time I've used a U-Haul in quite a while and I think the employees at this location for all their patients and professionalism and kindness they were great will return will refer to my friends and family thank you
JoAnn R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ayanna J.
Évaluation :
5
Keep up the great work. Staff were very helpful and kind.
Danny C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda R.
Évaluation :
5
Everything was great. Easy pickup, easy drop off. Good rates.
Steven W.
Évaluation :
3
The truck was very run down. I felt un safe driving it. I would not recommend this location or equipment to anyone. I have used uhaul many times and never encountered something like this.
Jaime V.
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAWRENCE OWEN W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sundar B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
LEON MARTIN N.
Évaluation :
5
Friendly and helpful staff! Really liked the early check-in and Drivers License upload. Made the process real smooth! Also - drop off was super easy.
Nicholas R.
Évaluation :
1
The actual truck was fine. HOWEVER, the location was extremely crowded and ANOTHER customer parked their truck IN FRONT OF MINE…. Boxing me in and customer service could not help at all. I had to back up OVER THE blocks to get out. That customer told me that he was TOLD by the location to park in that spot and block me in.
Charmaine G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nikki B.
Évaluation :
5
I have no complaints staff very friendly and very helpful
Diane B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Monica R.
Évaluation :
3
Le client n'a pas laissé de commentaire.
MARK Z.
Évaluation :
5
Had a great experience. I rented an Auto Transport trailer and it was easy check in and return. The staff was very nice and helpful. Will rent from here again.
Mazin S.
Évaluation :
5
Great team
NIBRAS H C.
Évaluation :
4
Le client n'a pas laissé de commentaire.
michael M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marie M.
Évaluation :
5
Nice staff. Was able to change my reservation to a different day with no problem.
Jeff S.
Évaluation :
5
Only challenge we had was that the last person to use the trailer didn't know how to properly work the front tire hold down straps, so buggered them up.Took me 20 minutes in 18 degree weather to get them untied and useable again.
Gina G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Corinne B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harrington B.
Évaluation :
5
Keep the same courteous workers.
Rose H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brittany R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawn R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAWN MARIE T.
Évaluation :
3
I wasn't aware of the pre-check in required before picking up the unit and it delayed packing of our items for our move. I wasn't provided clear direction on what I needed to do to pick up the unit upon scheduling.
Andrew H.
Évaluation :
5
More parking spots up front would be nice but I know you are limited by the size of the lot. Other than that , your system is very convenient and reasonable for when I need to rent a van for a day . Don't change a thing - thanks!
DOUGLAS R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
John W.
Évaluation :
5
Girls in the office are excellent !!!
Kevin Steven K.
|
Expérience générale
Évaluation :
1
The truck was in rough shape, made reservations at 9am to pick-up at 12 and when I arrived was told I would have to be back by 2 or pay an extra $20 for a larger truck. I didn't want or need that big of a truck but had a pick-up time I couldn't miss picking up my furniture so I was left with no other choice but to pay more for a truck that was in bad shape. The rubber around the driver door literally was falling off and wouldn't stay. Was literally driving and tangled. Not acceptable
AMANDA LYNNE R.
Évaluation :
5
The truck I had did have a bit of an engine miss or exhaust leak.
The storage unit was well maintained and we had easy access to get to our things with good span of open hours.
NICHOLAS B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tom J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darrin R.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Reneka M.
|
Expérience générale
Évaluation :
5
The place is a great storage unit. I paid for the whole month that I moved out even though I moved out 12 days early. I left it clean and ready for them to rent out. I thought I would get some of my money back for the 12 days but I was told no. If I would have known that I would have left the lock on so they couldn't rent it out right away
Antoinette K.
|
Expérience générale
Évaluation :
5
Staff always friendly a d helpful!
Alan B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kurt P.
|
Expérience générale
Évaluation :
5
We have used Lakeside Storage for more than 10 years and they have always been very easy to work with and very professional. I would highly recommend them for your storage needs!
Scot H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ivan B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary G.
|
Expérience générale
Évaluation :
5
The storage facility and truck rental experience was top notch.
Jerry B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kurt V.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristin G.
|
Expérience générale
Évaluation :
5
Great staff and overall very easy process. Really like this location. I was able to rent a box truck the day of moving too!
Robert F.
|
Expérience générale
Évaluation :
5
Thank you! Great Staff
Joseph L.
|
Expérience générale
Évaluation :
5
Couldn't have been easier! Convenient access, helpful staff, and well maintained.
Nicholas M.
|
Expérience générale
Évaluation :
5
This is the second time I have used this storage facility and I would highly recommend them. Staff is friendly and very helpful. Facility is very well maintained.
Denice E.
|
Expérience générale
Évaluation :
5
We never had any problems at the storage facility. They were always very friendly and accomodationg whether communicating by phone or in person. I have recommended the facility to many people and will continue to do so. Before this rental, I rented a smaller space and never worried about my stuff be safe or the place having mice or bugs or anything like that. It was always clean and accessible. Great experience and good prices, never any increase either in almost 6 years of renting, plus I got a 10 % senior discount which really helped. This place is a huge cut above all the others I looked at.
Colleen W.
|
Expérience générale
Évaluation :
5
Great will use in the future
Clarence D.
|
Expérience générale
Évaluation :
5
Very happy with my service. Fast, friendly and informative. I would recommend to anyone! Thank you, Mike Richardson
Mike R.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric S.
|
Expérience générale
Évaluation :
5
Good unit ran by courteous professionals.
Ross M.
|
Expérience générale
Évaluation :
5
Office staff was very friendly and helpful. Hours of operation fit my schedule very well. The only thing i can think of that would be helpful, would have lighting in the units.
Lawrence H.
|
Expérience générale
Évaluation :
5
Easy to access. Clean unit and good lighting for evening access.
Christina K.
|
Réservation
Évaluation :
5
All went well
Donna F.
|
Réservation
Évaluation :
5
Move went good with no issues
Alex E.
|
Réservation
Évaluation :
5
Greatest experience very firm on their price! Always willing to work with you and always on top of everything! Will be back here once i move out again!
ALDO B.
|
Expérience générale
Évaluation :
5
Thank you for your support
MICHAEL P.
|
Expérience générale
Évaluation :
5
Excellent service à la clientèle.
THEODORE H.
|
Expérience générale
Évaluation :
5
all went perfectly and couldnt be happier with my experience there!
TONY D.
|
Expérience générale
Évaluation :
5
Tara provided excellent customer service and was very accommodating.
JOSEPH R.
|
Premières impressions
Évaluation :
3
It was pretty simple once everything was reserved online.
Frank L.
|
Premières impressions
Évaluation :
5
Excellent and friendly service.
Privacy R.
|
Premières impressions
Évaluation :
5
Le service a été excellent. Very friendly and informative.
HOPE M.
|
Premières impressions
Évaluation :
3
The faculty was very friendly and helpful.
Privacy R.
|
Premières impressions
Évaluation :
5
Super friendly staff and beautiful building. Busy location as that`s a good problem for business. Been using this place for years!!!
Privacy R.
|
Premières impressions
Évaluation :
5
A difficult day for my family, was completely turned around by the staff at this location. Tara, Brandon, Charlene and Raquel went completely out of their way to take care of us.
Privacy R.
|
Premières impressions
Évaluation :
4
Staff was friendly and easy to work with.
Privacy R.
|
Premières impressions
Évaluation :
3
As expected
Privacy R.
|
Premières impressions
Évaluation :
4
If it wasn`t for the Online Service, I may have missed out on the only Unit left! Merci!
MARY ANN B.
|
Premières impressions
Évaluation :
4
Very professional and clean. Staff is extremely helpful and patient.
Privacy R.
|
Premières impressions
Évaluation :
5
Staff was great - storage unit works fine.
Privacy R.
|
Premières impressions
Évaluation :
5
Great experience. Staff was awesome. Thank you !!!
Privacy R.
|
Premières impressions
Évaluation :
5
Great experience with this location.. Staff is awesome!!
We will definitely used them again..
Privacy R.
|
Premières impressions
Évaluation :
5
Very clean and very friendly staff! I am very happy!
Privacy R.
|
Premières impressions
Évaluation :
5
awesome smooth transactions.. Everything was handled in a timely and professional manner. We would definitely refer our family n friends to them.
Privacy R.
|
Premières impressions
Évaluation :
3
Very clean and professional facility and staff
Privacy R.
|
Premières impressions
Évaluation :
5
Everyone was very helpful, the storage unit was in good shape when I got it and easy to load and unload.
NICHOLAS T.
|
Premières impressions
Évaluation :
5
We were pleasantly surprised to see that this business is very clean and well maintained. The staff is so friendly, even greeting us with a smile as we walked in the door.
Privacy R.
|
Premières impressions
Évaluation :
4
The people there were very helpful! The storage unit is clean and easy to get to.
Privacy R.
|
Premières impressions
Évaluation :
5
Le personnel était amical et serviable. Unit was newer and clean.
Privacy R.
|
Premières impressions
Évaluation :
3
Didn`t move in. Uhaul was misleading on their site, therefore I never utilized the storage facility and instead, re-scheduled my move.
Privacy R.
|
Premières impressions
Évaluation :
3
Didn`t move in. Uhaul mislead me on their website about the rates involved with the unit.
Privacy R.
|
Premières impressions
Évaluation :
3
Easy transaction. Very nice people. Great location.
Privacy R.
|
Premières impressions
Évaluation :
5
Great customer service, and definitely a clean facility
Privacy R.
|
Premières impressions
Évaluation :
4
Pleasant and efficient and thorough. Je referais appel à lui.
Privacy R.
|
Premières impressions
Évaluation :
4
Was surprised to find out that the free month of storage was not a full month when move in is in middle of month.
Privacy R.
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.