Convenience store owner was helpful but busy. Slow response times. Inadequate customer service compared to the pick up location.Stephen C.
Customer Reviews for Lakeside Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Nakia S.
I called this location and say that they do not awoke with Uhaul any more. I was confused while my order was saying gnat location, I called to confirm and was disconnected and we just went there. It is outside grocery and there was one truck parked and we just parked next to it and dropped keys and left. Without seeing that truck, there is no sign where to park and would be confusing. Also phone number should be changed so grocery store staff not say go to different location.Shota M.
Very nice convenient and smooth communication went well will highly recommendakea J.
Due to its rural location you may not be able to use the pick up or drop off mobile services.Kenneth W.
Well MOVING IS NO PICNIC!! ONCE I GOT TO WHERE I NEEDED TO BE THERE WAS NO ELECTICITY GEE WIZ THAT HELD ME UP. WHAT I APPRECIATE IS I CALLED TO CONFIRM TARINESS AND THEY WERE VERY UNDERSTANDING EVENTUALLY, I DID GET BACK TO DROP OFF TRUCK GASED BACK UP - NO PROBLEM. THANK U FOR YOUR SERVICE AND POLITENESS.cynthia W.
Le client n'a pas laissé de commentaire.Chris E.
Le client n'a pas laissé de commentaire.Rachel D.
Cab was not as clean in the details as the inside of the truck. Very happy with the use of the truck otherwise! Merci.karen H.
Pick up time and drop time over 3 days by 1 hour. Why is one day addition charged $40 for one hour of time for $400 three day charge? Unacceptable! Your rental to next customer not impacted so why add superfluous charge to offend good customers?Stephen S.
The lady there was saying we couldn't leave the 10foot truck, they didnt allow that size here. She was yelling and upset. Even though I tried to show her Uhaul had set this as my drop off location. Finally, she said she would call her brother. He said we could leave it and after that all went smoothly.Amy J.
Le client n'a pas laissé de commentaire.KEATON J.
I told him, that i don't want pay insurance and he did without my permission.MARTHA P.
Very friendly and helpful people. Also, quick in and out.Kenneth F.
Le client n'a pas laissé de commentaire.Christopher W.
Nice clean truck with helpful staffLYNNE N.
Convenience and bait and tackle store. U-Haul rentals clearly not their primary business. No U-Haul signage. Staff did not know how to handle the return until the manager was available. Took too long to process the return.WILLIAM B.
Le client n'a pas laissé de commentaire.Suryakiran P.
Great worker lousy uhaul computer server lags bad making checkout longer than need be. Would up getting charged extra after drop off still not sure why so expect extra fees weeks laterROBERT J.