Évaluations des clients Lakeside Storage of Rowlett LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lakeside Storage of Rowlett LLC

Cote générale :

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james d. | Expérience générale |
Évaluation :

Lakeside Self Storage is everything you want and need from a storage place. The manager, Brandon, is super friendly and helpful! He went over & beyond to help make my moving experience easier and less stressful. I felt like I could count on Brandon when I needed to. It's so much better to do business with good friendly people!☆☆☆☆☆

Jenifer M.
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Le client n'a pas laissé de commentaire.

Andrew B.
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Le client n'a pas laissé de commentaire.

Gazmend M.
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Le client n'a pas laissé de commentaire.

Delta P.
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Le client n'a pas laissé de commentaire.

DEANY H.
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Just want to comment staff went above and beyond.

Ken J.
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Brandon is very professional and friendly. Personality goes a long way when talking with your customers.

Jacob M.
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Le client n'a pas laissé de commentaire.

Brian H.
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These guys were excellent. I will definitely be back to this location to rent trucks again. Branson, office manager, was professional and very helpful. Very clean truck. Convenient location to those of use in Rowlett, TX. Thank you for your help, Brandon!

JIM R.
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nice & courteous

Brandon F.
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No improvement needed! Brandon is very nice and extremely helpful.

Rashad W.
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Le client n'a pas laissé de commentaire.

marcus S.
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Absolutely nothing.

Phien N.
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Le client n'a pas laissé de commentaire.

Sarah K.
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Le client n'a pas laissé de commentaire.

Kevin C.
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Great service.

Abel C.
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Le client n'a pas laissé de commentaire.

Richard B.
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Le client n'a pas laissé de commentaire.

Sylvia A.
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Le client n'a pas laissé de commentaire.

Ronnie O.
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Great experience and very easy.

devin S.
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Awesome Customer Service!! Truck super clean inside !!Will use again .. This is prime example of how you treat your customers

Larry L.
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Tires were a bit worn

Gregg L.
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Le client n'a pas laissé de commentaire.

Ann J.
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Will rent from this location again. Very nice staff and truck was in prefect shape and super clean

todd K.
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Well there is no one there to help you. If you don't know how to use a smart phone, you could end up being there a long time. I did call the phone number listed for this location and it just went to voicemail. No one bothered to call back, in the roughly 30 Minutes from when I called to the time I unhitched trailer and did everything online. Would not want to pick up at this location.

Amy S.
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Le client n'a pas laissé de commentaire.

Donyale B.
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Le client n'a pas laissé de commentaire.

Cara S.
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Friendly and efficient. Thank you

Julie W.
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Excellent friendly and professional.

Zachary K.
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The owner was very nice and made the experience very easy for me, first time renter/driver

Luis O.
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Le client n'a pas laissé de commentaire.

Drew O.
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Le client n'a pas laissé de commentaire.

Cathy T.
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Brandon is an example of excellent customer service

Mark S.
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Very friendly and helpful. Great experience.

James W.
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Na

Adib Z.
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Brandon was excellent, took care of us in a prompt fashion

Luis N.
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Son muy amables y simpáticos los recomiendo gra dias por su atención aunque no hablo Inglés me trataron muy bien

Gregory B.
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Long distance for me; not easily accessible. Employee that I talked with was helpful. Their primary business is storage units so not well equipped.

Craig M.
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Le client n'a pas laissé de commentaire.

Kei R.
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Excellent customer service. The guys hooked it up for me and had me out of there to go move our things in a matter of 5 minutes, literally. I'll definitely go through these guys again if or when we need it.

Matt W.
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Le client n'a pas laissé de commentaire.

TRENTON T.
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Le client n'a pas laissé de commentaire.

Derek F.
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Excellent customer service!

Robert H.
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Train employees better before leaving them alone. Shouldn't take 30 minutes to rent a storage place, then another 30 minutes to rent a truck. If you are going to require an employee to go take care of units, or show units, you should really keep 2 employees at the facility during business hours. I've been a customer for going on 10 years. Insuring my last 2 experiences, several times, nobody was in office during business hours. I understand how it is cost ineffective it is to have 2 employees, but how many customers are you losing. Lost sales: by not allowing smaller facilities to keep moving supply inventories, you are losing sales. You may be upsetting potential customers ad well by advertising in the sign out front that you do sell moving supplies. As for site on questiion, facility was clean and well kept. Employee was great, although you could tell he was new. He needs help there though.

Kenneth B.
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I first scheduled at 4830 Gordon Smith Drive and the service was horrible. Then I went to 3521 Elm Grove Rd. and the service was excellent.

Jill W.
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Le client n'a pas laissé de commentaire.

Cathleen H.
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Says I had $1200 worth of damage to the vehicle. I had NO damage what so ever. Not paying

Avery S.
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Le client n'a pas laissé de commentaire.

melissa B.
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Lady was very friendly and informative

Freeman S.
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Le client n'a pas laissé de commentaire.

Walter R.
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Everything was great. Angela was very helpful and professional Great experience!

Tony G.
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N/A

Alexander A.
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cab had trash init.

James T.
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My reservation time had issues and delayed my move

Brandon S.
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This location was closed on Saturdays and when I spoke to the owner she told me that she told UHAUL to take her off from being available on Saturdays, and it was a mistake it was still listed as such. Luckily I was able to do the 24/7 key thing, but would've preferred to deal with a person there at that location.

Michael G.
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Angela is fantastic and I would rate her and her store the best of the 4-5 U Haul stores I have used over the last 5 years.

James P.
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Le client n'a pas laissé de commentaire.

Alfred L.
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I returned the truck to this location, but had to make a separate trip to get the last two blankets and the appliance dolly (they wouldn't fit in the truck). The manager went out of her way to call me and let me know she was making a post office run so I wouldn't have to wait for her--amazing customer service.

Karen B.
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Everything went well, and I would rent at this location again.do it again. The girl working was very nice and helpful. Good service.

charles L.
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Cruise control to aid in highway diving would have been nice. But the truck ran well! Good A/C!!

Jasmyne R.
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Le client n'a pas laissé de commentaire.

Glen D.
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Le client n'a pas laissé de commentaire.

Sohail K.
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Great experience!!!

Jennie C.
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Setting this entire pickup up was an absolute nightmare. We spent over an hour trying to get the website to confirm the orde and it kept timing out. We had to do it three times which took forever. Then after we got it set up, we got a call from customer service the next day asking if we needed two trucks. I told them now and they fix the order. The next day I got another call from a different person asking if we needed two trucks again. Again I told them no and they change the order to one truck. Then we discovered the pick up location was not open at the time we needed so they scheduled a Remote pick up. That was a mess because the truck started but it would not go. I had to call the 1-800 number so we were sitting there for a good 15 minutes before we were able to get help. Fortunately the drop off was easy and the people were friendly. Overall, not a good experience and we will not be using U-Haul again in the future.

LISA F.
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Le client n'a pas laissé de commentaire.

Jodi G.
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Le client n'a pas laissé de commentaire.

Janie S.
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Angela was great to work with and very helpful with all my annoying questions.

Christopher N.
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Watch your miles. You'll only get 6 miles per gallon on the 17 foot truck!

Amanda G.
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the appliance dolly was not included and I was still charged. I also got charged twice for toltag charges, by uhaul. so I overpaid by nearly $20. the actual location and process went ok. but no one can be too happy when they are overcharged.

Jaramy C.
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Le client n'a pas laissé de commentaire.

Anthony C.
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Le client n'a pas laissé de commentaire.

Kim C.
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Le client n'a pas laissé de commentaire.

Lisa D.
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When we went to get the truck the keys were not in the safe. We did not get the truck on time because we had to wait for the shop owner to come and give us keys since they were off location. It was all ran poorly.

Michael L.
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Le client n'a pas laissé de commentaire.

Michael G. | Réservation |
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Having leased and rented trucks and trailers a four or five area U-Haul places around the area, Angela was a pleasure to meet and talk with. She knows what she is doing and knows how to treat customer

Michael G.
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Good location. The girl knew her job, no problems with the computer. She was moving fast to finish with people before me. No problems. I wished I had been going here instead of other locations around the Rockwall area.

Henry C.
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Location was closed and I used a drop box

PATRICIA C. | Expérience générale |
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Highly recommend this storage facility!

MARIA A. | Expérience générale |
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No issues at all. Affordable, clean and safe.

Susan C. | Réservation |
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Very friendly. Good service.

Susan C. | Réservation |
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Very friendly.

Non reviews have been submitted for this location.

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