One of the best storage facilities I have ever used. Brandon is amazing and extremely helpful with any un expected needs you may need.
Adam P. | Expérience générale
Customer Reviews for Lakeside Storage of Rowlett LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Good customer service
shallot F.Real helpful and really friendly, great location! Best one yet! Thank you
Thomas W.This guy went way out of his way to pick up the right truck we wanted and met us up there on a Sunday when they were closed. We will definitely use him again on our next haul.
Orsel M.Great service
Dallis C.Brandon is awesome
Tommy S.Always excellent service from the manager Brandon. Anytime I need to rent a vehicle he always goes out of his way to make sure one is available or he will find one for me. Top notch facility always will recommend.
JAMES ROY M.Clean equipment and friendly service!
Isis M.Rep was very professional and courteous. Assisted in every way possible. Will do business again with this rep if the need arises. Will recommend to my friends in the area service quality is 10/10!
Thomas H.The manager there was awesome. Very good customer service and was so nice and sweet with a warming smile! Hate I didn't give my business here for storage too! If you need a quick U-Haul I highly recommend this place. I was in and out in less than 5 mintues!!! I wish every place of business was this courteous and professional! 10 STARS!!! :)
Apatia M.Nothing. Brandon was amazing.
Carl J.Brandon is fantastic, the best Uhaul rental experience I have ever had .
Nathan A.Storage facility is always clean. I never see trash or debris anywhere. You can get ahold of Brandon anytime you need him. I always rent my U Hauls from him bc they are super clean inside, smell good, and always ready to go for me!!
James M.The app still needs work. Wouldn't accept my pics
Eric S.Customer service was exceptional. Very nice and helpful.
Jesse M.Overall I have always had a good experience. The manager had always been courteous, friendly and very helpful answering all my questions along with good advice.
Johnny C.Brandon was friendly and nice. Excellent help. Rented a storage from him as well. Best Uhaul experience ever!
Margaret S.Great experience, great service. Over the two years we have enjoyed the quality of the people and the facilities. Highly recommend the temperature controlled unit.
Tony G. | Expérience généraleGreat service and very friendly.
Mark M.Everything went well and the rep was very friendly and helpful.
Jonikki C.Very friendly and professional
Robert W.Great service, clean facility, amazing service. Would recommend to anyone forsure
Dennis G.Uhaul was super clean and storage facility is one of the best I have ever used. The manager Brandon did an excellent job making sure truck was ready and communicated with me earlier in the day. He went out of his way to make sure had the right size unit it was clean. We had to move in the dark and the facility had good lighting so it made it very helpful. This was a great experience. Merci.
James M.We had a great experience and plan to use the. In the near future. Will definitely recommend to others.
Ana W. | Expérience généraleExcellent service à la clientèle
Michael M.Smooth fast friendly service.
Shannon M.If anyone was wondering who the best, most accommodative and kind-hearted manager in town....it's Brandon here at Lakeside storage. His facility is clean, he responds to texts all the time, even after hours, and works to make sure you're satisfied. I can't say enough good things about this guy or his operation and will tell everyone I see for as long as I have memory. Thanks Brandon for being amazing! Best Regards, Justin
Justin H. | Expérience généraleTruck was very clean inside. Windows looked great
Brandon S.I would absolutely recommend Lakeside Storage to anyone I know. Its just time for us to move.Brandon the manager is absolutely fantastic , great customer service, the place is kept immaculate. If you need help with anything he will find a way to help you or knows somebody that can. Thank You Brandon for smooth service
Lindy F. | Expérience généraleService at Lakeside Storage is always above and beyond great. The manager Brandon always takes care of customers and I will always take my business to this location.
James M.I already have recommended to a friend. Very smooth transition.
Domingo C.Brandon is the best property manager I've ever worked with. He was kind and friendly while helping me with all my needs, going above and beyond to provide excellent service. Would highly recommend Lakeside Storage
andrew b. | Expérience généraleFriendly and helpful service, great experience. Will definite go here again for future rentals
David O.Great place! Nice folks! Very helpful!
Patty B. | Expérience généralePlease pave your parking lot for the trucks. On the other hand your manager there was really nice. He doesn't need to change.
Danny J.Brandon was absolutely fabulous!! Cannot remember the last time I had such phenomenal service, from any industry. He got my trip started off easily and literally paved the way for a smooth journey. Thanks Brandon. You're so very appreciated.
Kim P.Great place to store your things everyone is very friendly and very helpful And Brandon Smith worked with me on my move out because I am a over the road truck driver and found it hard to give a actual move out date. I would definitely recommend Lakeside storage!
Danny H. | Expérience généraleBrandon is the man
Marco D. | Expérience généraleBrandon was super nice. Pickup was simple. It's a little out of the way, but that made it easy to drop off - no traffic.
Donn G.This was the best experience I've had with any moving company. Brandon was amazing and helped me throughout my move!
Amber B.Great customer service!
Phuong H.Outstanding service... very gracious, kind and helpful.
Nick L.Recently rented a truck from this location, and even though we were using the mobile check in/out, one of the employees still came to check on us when we picked up the vehicle. He was really nice and helpful- would definitely use this location again!
AMELIA T.Always a pleasure to use Lakeside Storage for my needs. They always have the equipment I need or the manager Brandon Smith always helps find it. Will always bring my business to this location when I can.
James M.Customer service was GREAT!!
James M.Great customer service!! this Storage facility is always spotless!! Trailer always very clean if Brandon dont have my equipment available he will go get it for me or find the closest place and call them and arrange it for me Thank you
Christopher N.Manger Brandon went out of his way to make sure I got equipment I needed. Hooked trailer up and verified lights all worked. He did a great job and will rent again when need to. Will also refer people to this location always because of the great customer service.
James M.FANTASTIC Service truck very clean inside. Will definitely rent here again. Absolutely no complaints.
carlo9s M.I thought it was going to be complicated due to renting this truck off there on my phone. Surprisingly it was quite simple. A gentleman came out and helped us out nonetheless. He was extremely helpful and super nice. Overall my experience was excellent. Thank you!!
Nelida S.Space was actually too small for out rv rig Brandon was great
Cyndi G. | Expérience généraleThe manager Brandon went above and beyond to assist me with any questions and concerns I had. He was extremely professional as well.
Leslie S.Brandon the manager is always helpful and takes pride in helping customers.
james m. | Expérience généraleAlways great staff and easy to work with. Always had trucks available when needed to rent and always work with me to find the right storage needs. The manager Brandon was always available to help and make sure the facility was up to par. Even during some construction he made sure customers always had the ability to contact him after hours if needed. Will do business again.
james m. | Expérience généraleStaff had always been exceptional, I have rented multiple units and trucks from this facility. One of the best I have dealt with over the years. Brandon the manager always made sure everything was clean and if any issues he always notified me. Will do business again.
james m. | Expérience généraleGreat service!
Joshua G.N.D.
Jeffery C.Todo fue bien y seguro viaje lo recomiendo
Maricela C.Brandon the sales rep was extremely helpful. I have rented from many storage facilities and he by far exceeded all my previous customer service experience with his attentiveness, helpfulness, communication and interpersonal skills. I will gladly rent again when the need arises.
Sebastian B. | Expérience généraleBrandon was professional and took care of me the way I would want to be treated.
Brett N.I was pleased with the storage facility's convenience and the helpfulness of those working there. I was disappointed because of the double price increase. I could not justify paying that much for a storage unit and was worried the price would continue to climb.
Charles H. | Expérience généraleLakeside Self Storage is everything you want and need from a storage place. The manager, Brandon, is super friendly and helpful! He went over & beyond to help make my moving experience easier and less stressful. I felt like I could count on Brandon when I needed to. It's so much better to do business with good friendly people!☆☆☆☆☆
james d. | Expérience généraleJust want to comment staff went above and beyond.
DEANY H.Brandon is very professional and friendly. Personality goes a long way when talking with your customers.
Ken J.These guys were excellent. I will definitely be back to this location to rent trucks again. Branson, office manager, was professional and very helpful. Very clean truck. Convenient location to those of use in Rowlett, TX. Thank you for your help, Brandon!
Brian H.nice & courteous
JIM R.No improvement needed! Brandon is very nice and extremely helpful.
Brandon F.Absolutely nothing.
marcus S.Great service.
Kevin C.Great experience and very easy.
Ronnie O.Awesome Customer Service!! Truck super clean inside !!Will use again .. This is prime example of how you treat your customers
devin S.Tires were a bit worn
Larry L.Will rent from this location again. Very nice staff and truck was in prefect shape and super clean
Ann J.Well there is no one there to help you. If you don't know how to use a smart phone, you could end up being there a long time. I did call the phone number listed for this location and it just went to voicemail. No one bothered to call back, in the roughly 30 Minutes from when I called to the time I unhitched trailer and did everything online. Would not want to pick up at this location.
todd K.Friendly and efficient. Thank you
Cara S.Excellent friendly and professional.
Julie W.The owner was very nice and made the experience very easy for me, first time renter/driver
Zachary K.Brandon is an example of excellent customer service
Cathy T.Very friendly and helpful. Great experience.
Mark S.Na
James W.Brandon was excellent, took care of us in a prompt fashion
Adib Z.Son muy amables y simpáticos los recomiendo gra dias por su atención aunque no hablo Inglés me trataron muy bien
Luis N.Long distance for me; not easily accessible. Employee that I talked with was helpful. Their primary business is storage units so not well equipped.
Gregory B.Having leased and rented trucks and trailers a four or five area U-Haul places around the area, Angela was a pleasure to meet and talk with. She knows what she is doing and knows how to treat customer
Michael G. | Réservation