Évaluations des clients Lakewood Food Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lakewood Food Store

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Benjamin S. le

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Having already entered my info online the day prior the process took entirely too long to complete at the location. (More than 20 minutes to complete the in store iPad entries) The gentleman who helped me seemed lost at times and was very unpleasant to work with.

Christopher S. le

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It can be a little hard to tell where the location is because the strip center has a bunch of shops and trucks are parked in multiple locations around the parking lot. The signage is small and hard to see. Service and friendliness is great, just a tough location to find.

Lee W. le

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Le client n'a pas laissé de commentaire.

Andru U. le

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His computer didn't work, I had to hook up the trailer, he let other customers go before me, then wanted me to wait to take a picture, cause he had other customers. Go somewhere else. Took at least 45 minutes to get a trailer that I could see. I was the only customer in the store to start with. Go somewhere else.

Dale M. le

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Internet check in was very time consuming. Store employees were extremely helpful, though!

Ashley B. le

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The system was extremely slow and I waited 30 min before I got a person on the phone to assist me . This pick up process was so frustrating and put me behind schedule. I had my movers waiting on a truck to complete my move. Then was told I may be charged an extra fee for having to extend my drop off time. Unacceptable! The rep I spoke to then got the fee waived, but the nerve of this company trying to charge me extra when your system was running slow is repulsive. I will go to an actual store next time, if there is a next time. Also, the “start conversation “ button (once it was working) had. E on hold while he called each contact I provided. I was sitting right next to them! Why was this not done before my pick up? When I did the reservation? This company needs to reconsider this online pick up app process . It’s slow! If I wanted to wait an extra 30 min, I would have went to a store and waited in line! I am completely dissatisfied with my experience.

Stephen M. le

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Le client n'a pas laissé de commentaire.

Jeff K. le

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The only way to tow a vehicle is if you have a two-car with a ball hitch...my two-car is for a 2 inch reciever... not an option...so I had to get someone to drive my vehicle, and not able to tow

Paul K. le

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Was promised the truck between 5 and 5;30 on that Friday. Got a call that the truck was not going to be ready until 7;30 that Friday night. Waited until 8;00 to call back to find out that the truck was still not there for pickup. Lost out on a lot of packing time. Was able to pickup truck on That Saturday at noon. Lost out on Fridays packing time.

Rachel B. le

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I was told that the store opened at 7:30am. I showed up around 8:30am and the store was still not open. It was very inconvenient for me.

Christopher E. le

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They are currently charging me twice.

neil O. le

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People very nice and efficient

Brett S. le

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Le client n'a pas laissé de commentaire.

Gregory P. le

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Very helpful and friendly staff! The tranaction Was quick and professional, this is the third time I have rented at this location and every one has been a great experience. I will definitely be back!

Robert G. le

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Le client n'a pas laissé de commentaire.

Carl L. le

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Maybe bigger sign out front. Employee who helped me was extremely helpful getting me signed in and hooking up the trailer. He is a very nice person.

Robert G. le

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Le client n'a pas laissé de commentaire.

Rick S. le

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Le client n'a pas laissé de commentaire.

Lynn L. le

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I think this location is exceptional. I was happy to be able to find a tow dolly to rent without having to rent a moving truck along with it

Gerald B. le

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Le client n'a pas laissé de commentaire.

Gregory C. le

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Le client n'a pas laissé de commentaire.

Spencer H. le

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Le client n'a pas laissé de commentaire.

Francisco M. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

Barbara B. le

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Inexperienced personnel. I was charged a service fee that I shouldn't have been charged. It took 1/2 hour to return the truck.

Casey L. le

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Le client n'a pas laissé de commentaire.

Kevin J. le

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Excellent service. People were fast friendly and very efficient. Very painless process.

Leonardo S. le

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Le client n'a pas laissé de commentaire.

Dean M. le

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Le client n'a pas laissé de commentaire.

Jose P. le

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Excellent customer service!

Phillip R. le

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Excellent customer service.

Dennis C. le

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Several moving blankets in the trailer and turn signals didn’t work for right turns.

vivian S. le

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Took an hour and a half to get trailer we reserved in advance then we're told we still had to get it back at the original time or we'd be charged. No one offered to help with the trailer. Clerk extremely rude.

Jose S. le

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Was charged for gas even though I returned it with 1/4 tank as advised.

Darryl H. le

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Le client n'a pas laissé de commentaire.