Le client n'a pas laissé de commentaire.GORDON M.
Customer Reviews for Lakewood Food Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CARR B.
Le client n'a pas laissé de commentaire.CALANDRA B.
Le client n'a pas laissé de commentaire.DERELYS P.
Le client n'a pas laissé de commentaire.Peter P.
Friendly, prompt, cares about clients, clean vehicle -had everything ready and waiting for us! Would highly recommend!DAKOTA J.
Customer service was fast, professional, and friendly.TAURIAN B.
The guy was so helpful, covering all the information and offering the best choicesJUAN G.
Le client n'a pas laissé de commentaire.TROY J.
The sales guy was nice, fast and professional.Daina H.
Le client n'a pas laissé de commentaire.DEJANAE A.
Very helpful and great customer service! A great place to rent from.PAUL N.
Le client n'a pas laissé de commentaire.JACOB G.
Le client n'a pas laissé de commentaire.SYLVIA S.
The store representative called me a fuckin idiot and I have a witness. I asked the the address and he kept saying timber forest when in actuality the location was lake Houston. Also I got charged an additional 141 I did not travel an additional 141 milesVERONICA A.
Excellent service à la clientèleBRUCE F.
Very friendly, equipment was in good shape!ANDREW B.
Le client n'a pas laissé de commentaire.THOMAS C.
The best place to rent from Lakewood food store the bestPatrick N.
Le client n'a pas laissé de commentaire.JOIELLE P.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Paulino G.
The 0,89 per mile seems a little excessive. Paying almost 150 $for a truck that's advertised as "29,95 $" per day to pick up furniture in town doesn't sit well. I'll make sure to shop around a little more next time.GILBERT Y.
Le client n'a pas laissé de commentaire.YVONNE H.
Best customer service!! Very kind and helpfulJOYCE F.
Le client n'a pas laissé de commentaire.Carl M.
Overcharged for fuel, when fuel level was filled to higher level than received at pick up.GILBERT B.
Le client n'a pas laissé de commentaire.Stacy P.
Le client n'a pas laissé de commentaire.RONALD M.
Le client n'a pas laissé de commentaire.DANIEL D.
Le client n'a pas laissé de commentaire.MONTGOMERY W.
I felt that they were very professional, knowledgeable, and outgoing. I look forward to recommending and using this location again!Isaiah C.
Le client n'a pas laissé de commentaire.LA-SHOWNDRA H.
This experience was so enjoyable! The guys that helped us were very kind and informative. Very understanding w scheduling and pricing was great too! Will def recommend this specific location and I'll be using them again as well!NATHALIE G.
Need to be able to change the location of the drop off. Especially if it is in the same area.JEROME CHARLES Y.
Le client n'a pas laissé de commentaire.DENNIS T.
The online system "pre-added" a whole bunch of random items. I told the rep at the location and he explained there was a glitch on the site and he would cancel the items I did not order. Today got an email items shipped....UGHSHONNA K.
Le client n'a pas laissé de commentaire.Zachary W.
Vehicle was provided with 1/8th full fuel tank however employee informed me I needed to bring it back at least a quarter full or I would be charged 4,50 $/gal. When I asked for clarification, he kept telling me I would lose my credit with no further explanation. While the cost is not significant, I feel like I got stuck paying for someone else's fuel. Happy to provide pictures of requested. Vehicle was returned with appropriately 3/8th a tank.TODD S.
The employee was rude and no helpful and didn't come out their to inspected the trailer or disconnect the trailer, I had to disconnect the trailer myself and relocated to an empty spot.Anne S.
The personnel at this location went over and above expectations to service my return. They were quickly responsive to my phone call and made the return quick and easy. Very impressed with their customer service practices that I observed during my return.BOBBI C.
Le client n'a pas laissé de commentaire.Rose W.
I had got charge 3 times when I picked up rental and was told the charges would drop off no it didn't it was charged then I communicated with the store about my situation of being scam that I had to obtain a storage and move into storage and about what time truck would be back still was Harassed and over charged my card and been charged every day no it's not a pending charges but completed then I'm tile owe more when clearly was overchargedALONA G.
Uhaul was missing the dolly. Now they are trying to charge me for it??????JASON M.
Le client n'a pas laissé de commentaire.LATASHA B.
Staff was amazing, thank you guysMARIO E.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Kathaleen A.
Le client n'a pas laissé de commentaire.EDDIE G.
Le client n'a pas laissé de commentaire.JUSTIN S.
Le client n'a pas laissé de commentaire.KENNETH DEAN B.
Le client n'a pas laissé de commentaire.CHANTEE K.
Everything went smoothly and the gentlemen were extremely nice and helpful.JOHN A.
All was great and all staff so helpful.Mark M.
Original was 13 024 $hrs 80 miles. Did not pu the phone when I needed to extend before the 24 hrs. 300 $more than my contract. 220 miles total in town, drop off same location, no regard to the extra cost. He smiled and said you pay me. You people charged me 440 $or 220 miles total; I'm going to Penske or anyone else unless you refund me a serious amount. Ive used Uhaul for 20 years. Truck was 168k miles, front end shakedown over 60mph, POS all around headlights were junk! My window came down unless I held my leg on the manual roller. Terrible experience I'll say it again terrible experience. They even made me pay for a mask so I could take an uber home. WtfCLAYTON C.
The van had such a bad smell i returned it early. That van should not have been rented out. The smell got in all my belongings. This was my first time renting a Uhaul and it was the worst expierence. Will not rent a Uhaul ever again. Due to lack of cleanliness and sanitation.LAKESHIA H.
The truck I rented was too small. I requested a upgrade at pick up and told I couldnt. I was picking up a refrigerator and delivering it to my home 14 mile round trip. 75 bucks wasted. truck too small. no ramp. I might as well used my pick up truck. same end results. a refrigerator transported on its side and wrestled into the bed. waste.CHARLES EDWARD H.
Everyone was courteous and helpful. Was painless!ORLANDO A.
Le client n'a pas laissé de commentaire.EDMOND E.
Great bunch of guys and I will definitely go back to them every time.DUSTIN S.
No Changesâ€¦MONTE P.
The guys there were super nice and made the whole process painless and quick. :)Stephanie W.
The personnel who rented the uhaul to us were courteous and allowed us to have the truck at an early hour which was very helpful to us.CAROL M.
Nothing all the service was great ðŸ‘FERNANDO D.
Get the old, wet dog smell out of the vehicles before renting them out.Kismet F.
Very friendly staff. Very helpful and quick pick up and drop off. Trouble free experience. Highly recomended !CHARLES D.
I only ended up here because Kingwood double booked my trailer, gave me bad directions to Lakewood costing me an hour of my time. Lakewood was very professional!CHARLES M.
Le client n'a pas laissé de commentaire.Vernon M.
Fix the seatbelt sensor. It was broken and kept beeping even though I was buckled.aaron R.
Le client n'a pas laissé de commentaire.JOVETT L.
Nothing everything was great.TERRY M.
Le client n'a pas laissé de commentaire.Matt B.
Le client n'a pas laissé de commentaire.LYDIA C.
Le client n'a pas laissé de commentaire.DUSTIN P.
Very professional and courteous.Michael B.
Le client n'a pas laissé de commentaire.Cynthia T.
A great customer service. Very fast, friendly, and proffessional.I highly recommend this location.Marek I.
Le client n'a pas laissé de commentaire.BERTICA F.
Le client n'a pas laissé de commentaire.BERTICA F.
Very friendly customer service, willingness and eager to assist.JOYCE B.
The guys who handled my UHaul were awesome!DANA B.
These guys were so nice and accommodating. I phoned in the incorrect size and when I arrived they found another size and took care of me.JOHN A.
Le client n'a pas laissé de commentaire.WILLIAM W.
Employees are very helpful and pleasant to make business withNABYEL A.
Le client n'a pas laissé de commentaire.Shawn H.
Everything was greatRONALD P.
I will never ever use the online check in and the app again. You should have your IT developers go through the check in check out procedure every day to punish them. The guys in the store were super friendly and helpful.Guy K.
Le client n'a pas laissé de commentaire.BOBBY R.
Le client n'a pas laissé de commentaire.CARLOS R.
Le client n'a pas laissé de commentaire.RANDALL B.
These people were so nice and accommodating for my needs. I was very happy with the van I rented. The van was perfect for what I needed. I was in the process of getting ready for a move and had a large amount of donations to drop off at Goodwill. I would definitely recommend this location to everyone.CORLISS C.
All great.LEONEL T.
Le client n'a pas laissé de commentaire.JOSEPH T.
The attendant was very courteous and helpful. The trailer we got had burned out light bulbs but we really need the trailer and it was the only one we could find in the area so we took it. Luckily the brake and turn signals worked so all was OK in the end. Also a side marker light cover was missing.DENNIS C.
Le client n'a pas laissé de commentaire.ELIZABETH C.
Convenient. The people were very nice but the U-Haul was very old and unstable.WILLIAM G.
Quick and easyJONATHAN B.
Great experience. Would use and recommend this location.MICHAEL B.
If you do everything online take pics of DL and fill out all questions .pay with credit card.. then get to store and they do it again.. its just time consuming and a irritating.Randall R.
Good service.JOSEPH R.