Le client n'a pas laissé de commentaire.Kathaleen A.
Customer Reviews for Lakewood Food Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.EDDIE G.
Le client n'a pas laissé de commentaire.JUSTIN S.
Le client n'a pas laissé de commentaire.KENNETH DEAN B.
Le client n'a pas laissé de commentaire.CHANTEE K.
Everything went smoothly and the gentlemen were extremely nice and helpful.JOHN A.
All was great and all staff so helpful.Mark M.
Original was 13 024 $hrs 80 miles. Did not pu the phone when I needed to extend before the 24 hrs. 300 $more than my contract. 220 miles total in town, drop off same location, no regard to the extra cost. He smiled and said you pay me. You people charged me 440 $or 220 miles total; I'm going to Penske or anyone else unless you refund me a serious amount. Ive used Uhaul for 20 years. Truck was 168k miles, front end shakedown over 60mph, POS all around headlights were junk! My window came down unless I held my leg on the manual roller. Terrible experience I'll say it again terrible experience. They even made me pay for a mask so I could take an uber home. WtfCLAYTON C.
The van had such a bad smell i returned it early. That van should not have been rented out. The smell got in all my belongings. This was my first time renting a Uhaul and it was the worst expierence. Will not rent a Uhaul ever again. Due to lack of cleanliness and sanitation.LAKESHIA H.
The truck I rented was too small. I requested a upgrade at pick up and told I couldnt. I was picking up a refrigerator and delivering it to my home 14 mile round trip. 75 bucks wasted. truck too small. no ramp. I might as well used my pick up truck. same end results. a refrigerator transported on its side and wrestled into the bed. waste.CHARLES EDWARD H.
Everyone was courteous and helpful. Was painless!ORLANDO A.
Le client n'a pas laissé de commentaire.EDMOND E.
Great bunch of guys and I will definitely go back to them every time.DUSTIN S.
No Changesâ€¦MONTE P.
The guys there were super nice and made the whole process painless and quick. :)Stephanie W.
The personnel who rented the uhaul to us were courteous and allowed us to have the truck at an early hour which was very helpful to us.CAROL M.
Nothing all the service was great ðŸ‘FERNANDO D.
Get the old, wet dog smell out of the vehicles before renting them out.Kismet F.
Very friendly staff. Very helpful and quick pick up and drop off. Trouble free experience. Highly recomended !CHARLES D.
I only ended up here because Kingwood double booked my trailer, gave me bad directions to Lakewood costing me an hour of my time. Lakewood was very professional!CHARLES M.
Le client n'a pas laissé de commentaire.Vernon M.
Fix the seatbelt sensor. It was broken and kept beeping even though I was buckled.aaron R.
Le client n'a pas laissé de commentaire.JOVETT L.
Nothing everything was great.TERRY M.
Le client n'a pas laissé de commentaire.Matt B.
Le client n'a pas laissé de commentaire.LYDIA C.
Le client n'a pas laissé de commentaire.DUSTIN P.
Very professional and courteous.Michael B.
Le client n'a pas laissé de commentaire.Cynthia T.
A great customer service. Very fast, friendly, and proffessional.I highly recommend this location.Marek I.
Le client n'a pas laissé de commentaire.BERTICA F.
Le client n'a pas laissé de commentaire.BERTICA F.
Very friendly customer service, willingness and eager to assist.JOYCE B.
The guys who handled my UHaul were awesome!DANA B.
These guys were so nice and accommodating. I phoned in the incorrect size and when I arrived they found another size and took care of me.JOHN A.
Le client n'a pas laissé de commentaire.WILLIAM W.
Employees are very helpful and pleasant to make business withNABYEL A.
Le client n'a pas laissé de commentaire.Shawn H.
Everything was greatRONALD P.
I will never ever use the online check in and the app again. You should have your IT developers go through the check in check out procedure every day to punish them. The guys in the store were super friendly and helpful.Guy K.
Le client n'a pas laissé de commentaire.BOBBY R.
Le client n'a pas laissé de commentaire.CARLOS R.
Le client n'a pas laissé de commentaire.RANDALL B.
These people were so nice and accommodating for my needs. I was very happy with the van I rented. The van was perfect for what I needed. I was in the process of getting ready for a move and had a large amount of donations to drop off at Goodwill. I would definitely recommend this location to everyone.CORLISS C.
All great.LEONEL T.
Le client n'a pas laissé de commentaire.JOSEPH T.
The attendant was very courteous and helpful. The trailer we got had burned out light bulbs but we really need the trailer and it was the only one we could find in the area so we took it. Luckily the brake and turn signals worked so all was OK in the end. Also a side marker light cover was missing.DENNIS C.
Le client n'a pas laissé de commentaire.ELIZABETH C.
Convenient. The people were very nice but the U-Haul was very old and unstable.WILLIAM G.
Quick and easyJONATHAN B.
Great experience. Would use and recommend this location.MICHAEL B.
If you do everything online take pics of DL and fill out all questions .pay with credit card.. then get to store and they do it again.. its just time consuming and a irritating.Randall R.
Good service.JOSEPH R.
Le client n'a pas laissé de commentaire.CRAIG W.
Le client n'a pas laissé de commentaire.ROGER V.
Le client n'a pas laissé de commentaire.DIXIE D.
The employee was nice and the truck itself was clean and maintained but the automobile tow we rented was not in great working order. The employee attached the tow to the truck and we had issues removing the tow.. the handle kept falling off; it seems it was stripped inside the hole where the handle is supposed to be attached. Also one of the levers that's suppose to secure the strap that secures the tires was broken.. my husband had a difficult time getting the straps secure. The tow is rusty and just not in great working order at all. Also I thought there was suppose to be chains that secured the frame of the vehicle to the tow. It didn't have those.. we paid 210 $for this piece of equipment and was afraid to use it. After fighting with it to work we wasted too much time to return it for a new one so I drove our vehicle rather than transporting it. Waste of money.Kokou A.
This is the third Uhaul location I have used since my recent move to the Kingwood Texas area. This U-Haul location was very efficient, helpful and assisted in many ways as I checked in & out. They were happy to help with installing my hitch, the trailer on and off, and they gladly removed my hitch and put it back where it belonged.ELIZABETH C.
I had a family medical emergency minutes before I was supposed to pick up the truck. The gentleman I spoke with was kind and sympathetic. He canceled the reservation at no cost to me. Following the resolution of the medical emergency later that afternoon I called and made another reservation for a truck. I picked up the truck and returned it that evening with no problem. I highly recommend this location for truck and van rental. This is the third time in recent months my family has used this location.DENNIS L.
Le client n'a pas laissé de commentaire.TIMOTHY T.
Le client n'a pas laissé de commentaire.MICHAEL S.
My only issue is my money has not been refunded to me. The authorized 100 $on my card and my total was only 58 $.Tatyana S.
The trailer rental was flawless.Noe G.
Amazing location!KEVIN MICHAEL K.
Le client n'a pas laissé de commentaire.JAQUELINE PATRIC G.
Good customer service and very nice.. Process was fast and easyPAMELA B.
Le client n'a pas laissé de commentaire.CECILE R.
Le client n'a pas laissé de commentaire.DANIEL D.
Keep doing what you're already doing!!BERNICE B.
Excellent service à la clientèleROBERT S.
Le client n'a pas laissé de commentaire.Clark R.
Clerk was friendly and efficient.ROBERT K.
Le client n'a pas laissé de commentaire.Daniel M.
From the clerk to the rental it was outstanding an excellent experienceFRANCISCO O.
The experience was great!JAMES D.
Le client n'a pas laissé de commentaire.PATRICK ADDISON M.
Le client n'a pas laissé de commentaire.ESTHER M.
Le client n'a pas laissé de commentaire.GERALD E.
Le client n'a pas laissé de commentaire.ALMES W.
Le client n'a pas laissé de commentaire.MARJORIE D.
Everything was excellent. The young man who worked with us was very efficient, helpful, cheerful and accomidating.MERL H.
Le client n'a pas laissé de commentaire.THOMAS D.
Good peopleHUNTER J.
Le client n'a pas laissé de commentaire.PAUL T M.
I have used Uhaul many times in the past. I have rented trailers, trucks and used the Uboxes for a cross country move. My experience this time at the pickup location was not good at all. Poor customer service and poor condition of the equipment (moving blankets). I would NOT recommend this location to anybody else.JOHN S.
No complaints, tire was changed out within 20 minutes of receiving tire detailsABRAHAM G.
Excellent service à la clientèleAlmes W.
Great serviceIda F.
Le client n'a pas laissé de commentaire.James A.
Le client n'a pas laissé de commentaire.GORDON H.
Le client n'a pas laissé de commentaire.WARREN R.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.RANDY W.
Le client n'a pas laissé de commentaire.Tromance W.
Have all of the equipment we had requested online available.LARRY F.
Le client n'a pas laissé de commentaire.MICKEY L.
Le client n'a pas laissé de commentaire.RIGOBERTO C.
Le client n'a pas laissé de commentaire.DARRELL GLENN M.
Everything went absolutely wonderful. The gentleman inside the store was welcoming knowledgeable and courteousDAVID W.