I made a reservation the day of my pick up about an hour prior. I arrived for pick up and was told the u-haul rep would be there in 15 minutes. I had to wait 30 minutes before they arrived. I also think the insurance is excessive. It shouldn't be 1/5 of the cost of the rental.Clair B.
Customer Reviews for L&H Car Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wilmington, NC 28401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 5h pm
- Ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Sean N.
The after hours return process was ridiculous. I will never use U-Haul again.Richard D.
I wanted to pick up in Hampstead, but had to go to Wilmington to get the equipment. This changed all of my plans. I adjusted the pick up time to accommodate the change, but when we arrive no one was there for 20 minutes. When they arrived, they were friendly and efficient. Thank you for this.Erin L.
Le client n'a pas laissé de commentaire.Kyle T.
Outstanding experience with this return location! Highly recommend L&H Care Care!Jim R.
Le client n'a pas laissé de commentaire.Clark B.
Needed a dollyakyia K.
Le client n'a pas laissé de commentaire.Bart M.
Le client n'a pas laissé de commentaire.Ronld D.
Make the app work. I couldn't complete the drop off using the app because the app wouldn't continue past the part where you submit a picture. There was nobody at the drop off location either so I had to just leave the trailer without actually checking it back in. So I called customer service and had to wait on hold for 20 minutes to talk to someone about it and she told me to just leave it. So all was great except trying to drop off the thing. That was a huge hassle and caused a stressful situation.Kevin M.
Quick and easy. Mobile check in was a plus. Service amicalKenneth G.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.Shannon D.
Le client n'a pas laissé de commentaire.SYREETA B.
Le client n'a pas laissé de commentaire.Rachael S.
Agent there actually called me twice to confirm the reservation and then called to confirm the truck was there and waiting for me..GaryMark M.
U-Haul is sloppy. Get your service in order.Ricardo M.
Only issue was van smelled bad of cig smoke.Amir G.
Very knowledgeable and helpful managerRobert M.
Le client n'a pas laissé de commentaire.Michael S.
They were very friendly and quick. Easy to find and easy location to get into / out of..Judith C.
Le client n'a pas laissé de commentaire.GEORGE W.
Drop off was over the weekend - no staff were on duty - drop off was simple enough.Morne P.
Le client n'a pas laissé de commentaire.Colleen P.