Customer Reviews for L&H Used Cars of Wilmington
(Concessionnaire U-Haul dans le voisinage)

57 évaluations

3626 Market St   Wilmington, NC 28403

(910) 777-5223

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 4h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(910) 777-5223

3626 Market St
Wilmington, NC 28403

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 4h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Best Uhaul experience ever!

CAROLINE B. 
Évaluation :
5

Great service, fast and efficient. Recommend 100 % Great prices.. excelent

Marilyn R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRADFORD H. 
Évaluation :
4

The utility trailer was parked under a tree and full of leaves....the Uhaul truck itself was spotless!

GEORGE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW S. 
Évaluation :
5

This Haul location met the usual Haul expectations: Clean, friendly staff, and the equipment I requested. Everything worked well and I will continue to use UHaul as I have in the past. Merci.

CHARLES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW S. 
Évaluation :
5

People was helpful and nice and I will return to this location thanks 😊

AMANDA O. 
Évaluation :
5

The orginal drop off location would not accept the trailer and I was lucky to find this one to take it back. Again UHaul corporate needs to update the online system to correct these incorrect locations. Same thing happened with the pick up location as it didn't exist and an alternate option had to be located the day before.

Stanley S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIDGET S. 
Évaluation :
4

Very overpriced i cant imagine what ppl have to spend when theyre moving somewhere out of town bc it was over 70 dollars for me to move 2 couches in town pretty ridiculous

CARLY M. 
Évaluation :
5

Nothing, As long as Franky takes cares of them, he was awesome

Jordan M. 
Évaluation :
5

Super nice guys... will go back

STEVEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YVONNE I. 
Évaluation :
5

great service

ZACHARY R. 
Évaluation :
1

Called 3 times before a return phone call Never looked at truck just billed full amount when I turned truck back in a day early Then told u haul manager was not in that morning but would get a call still no call but they billed my card full amount only interested in money not customer service

Mark Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Molly J. 
Évaluation :
5

The gas mileage was not correct that was printed on the paper and that was inside of the U-Haul Gage it was less gas inside of the U-Haul truck then you all had printed on the paper the mileage that was on the odometer when I left was totally different than when I pulled up I did not use the U-Haul I only went 30 miles it showed I went 40 miles over I hope you all did not assume what I said that I would go which was 70 miles and put on that odometer more than what I went. I did not have to use the truck like I thought. I was not close to the mileage that I thought I was going to be. I hope that you all do not have the gas gauge setup or the odometer set up by assumption what someone would say and are not sure themselves how many miles they would be going.

KENYA G. 
Évaluation :
3

..

JASON D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN C. 
Évaluation :
3

The experience didn't start out well but with the help of Mary Vetter everything turned out ok. Thanks again Mary!

JOSEPH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARANSEY C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARGARET J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MYRA T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffrey K. 
Évaluation :
2

When you pick up a vehicle for a day and return it the same time the next day, you should not be charged when you return it in 30 min early and the office is closed. We were early and was charged extra.

JASON E. 
Évaluation :
4

Only had a few parking spots to be able to park a car hauler on. The amount of space was extremely tight and limited.

John S. 
Évaluation :
3

The parking spaces were limited.

WILLIAM S. 
Évaluation :
5

There was an indicator light stating a low tire, when I picked up the van. It would have been nice if that was not the case.

STEVEN S. 
Évaluation :
5

It was very convenient to my location and the staff was great and made me feel comfortable.

TERRENCE S. 
Évaluation :
5

N.D.

BRITT W. 
Évaluation :
5

I was unable to use the online system to pick up my truck, but the local rep was very helpful.

KEVINTHOMAS K. 
Évaluation :
5

Just keep up the good work. Had no problems. Very hospitable and professional.

RONNIE J. 
Évaluation :
5

Professional and down-to-earth mixed in delightful sequence. They love their job and love the people that give them business. 100 % would recommend!

Emmanuel R. 
Évaluation :
5

Quick and easy process and the employees at this location were super friendly and helpful

KEVIN L. 
Évaluation :
5

Excellent customer service!

Merritt J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORVELL F. 
Évaluation :
5

Super friendly folks.

Nathan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jessica R. 
Évaluation :
3

We returned rental after hours.

Patricia J. 
Évaluation :
2

Did not provide the moving blankets that I had ordered and paid for.

Jim O. 
Évaluation :
3

While I was driving to return the trailer it disconnected from my truck . I pulled into a lot and the trailer slammed into the back of my truck. I walked to the drop off location to get someone to help me reconnect the unit. Apparently it was not hooked up properly

Stephen A. 
Évaluation :
5

Excellent customer service

JASON F. 
Évaluation :
5

very friendly reception. thank you

Brett W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VANCE B. 
Évaluation :
1

While the staff were polite and tried to be helpful the overall process of pickup and drop off collectively took right around 3 hours. It's utterly and completely ridiculous. We ended up missing our appointment with our leasing agent and being charge 50 $. Our moving help was so frustrated they left and we had to move by ourselves. Dropping off took just as long as picking up (approx 1,5 hrs). I'm not only dissatisfied by the amount of time, but that upon drop off there was an additional U-Haul employee called to the location and it still took another 45 minutes. Again, Frankie was very apologetic and the Uhaul was functionally fine, but it ended up costing me more than half the Uhaul in additional fees and losing our movers because of the delays!! I'm still livid and frankly would love to file a complaint about Uhaul's system because I'm out money and patience at this point.

Candace M. 
Évaluation :
5

The gentleman that helped me was quite helpful and friendly and had my return booked within minutes of being on the lot.

BRYAN ALEXANDER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KOREY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kalima D. 
Non reviews have been submitted for this location.

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