The call from UHaul notifying me of the truck location specified Prairie du Chien, hours away. It should have been Prairie su Sac, 20 minutes away. Callers need to get it right when calling, nearly caused me to have a heart attack. Moving is stressful and a gaffe like that is VERY unhelpful.Frederick D.
Customer Reviews for L&N Tractor Repair Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Prairie Du Sac, WI 53578
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DANIEL K.
Customer Service Rep whose name is Christal was very rude to me over the phoneConnor K.
Le client n'a pas laissé de commentaire.Nicole Z.
Le client n'a pas laissé de commentaire.Erik B.
Le client n'a pas laissé de commentaire.MARVIN H.
The pick-up and drop-off locations were great--friendly and helpful. But, dealing with Uhaul online was NOT easy. You changed my pickup location at the last minute and it was impossible to reach anybody by phone or online. My moving day start-up time was delayed by 2 hours because of this and I was extremely stressed out and unhappy with Uhaul. Uhaul really needs to improve its communication and customer service.Timothy K.
Le client n'a pas laissé de commentaire.William L.
I like that the worker/manager was friendly, and made the process quick, and made sure we understood how everything went in renting the Uhaul. I would recommend renting a Uhaul from here.ROBERT C.
Le client n'a pas laissé de commentaire.Odene C.
Jeff was wonderful to work and helped me with the truck I needed. He is awesome!Chris R.
Le client n'a pas laissé de commentaire.Jeffrey J.
Le client n'a pas laissé de commentaire.Paul P.
Le client n'a pas laissé de commentaire.JACQUELINE K.
Le client n'a pas laissé de commentaire.Jeffrey J.
Le client n'a pas laissé de commentaire.Jim B.
Le client n'a pas laissé de commentaire.Timothy E.
L & N Tractor Rep, was Very Helpful & Courteous.GREGORY W.
I was scheduled to pick up the truck at a location and then it was changed last minute to an hour later with no warning and it was 30 minutes away from the original location.JACOB N.
Le client n'a pas laissé de commentaire.Dianne L.
Le client n'a pas laissé de commentaire.DICK R.
Le client n'a pas laissé de commentaire.RYAN F.
JEFF at L&N. Was great, very accommodating with changesKaren C.
Le client n'a pas laissé de commentaire.Adrian R.
Le client n'a pas laissé de commentaire.Wayne L.
Le client n'a pas laissé de commentaire.Gerald Z.
Le client n'a pas laissé de commentaire.Kathleen J.
Le client n'a pas laissé de commentaire.Richard L.
Tractor repair shop. No seating area, slow internet. None of this reflects on the location. It's all due to Covid-19Paul C.
Excellent serviceRay V.
Matt was very helpful with the trailer I would definitely rent for him again.BRADLEY R.
I ordered U-Haul and got confirmation through auto works. Then received email to pick up at L&N Tractor. They were having issues with equipment to check out truck for me. Matt work hard and stayed positive through this process.pam W.
Le client n'a pas laissé de commentaire.Daniel E.
Le client n'a pas laissé de commentaire.Gary N.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Randy M.
Le client n'a pas laissé de commentaire.Diana S.
Several problems, not attributable to the pick-up location: I requested a pickup truck. I got a huge moving truck. It was unwieldy and a gas-guzzler. I spent $25 to replace the gas used. You could practically see the needle moving left on the gas gauge while driving. I did not get what I requested. The pickup location was changed at the last minute, and there was no alert to that. A small location address which could have been overlooked very easily on the screen. A red alert or something would have been helpful, and was certainly warranted. The price, nearly $150 total, is outrageous. I will not use U-Haul again.Kathi K.
Le client n'a pas laissé de commentaire.Jeff S.
Le client n'a pas laissé de commentaire.Todd S.
Thanks for the help!Jacob B.
Le client n'a pas laissé de commentaire.Daniel E.
Le client n'a pas laissé de commentaire.Roger B.
Le client n'a pas laissé de commentaire.Kara M.
Le client n'a pas laissé de commentaire.Joey V.
The rest of it I will never refer uhaul to anyone and I will never use uhaul againDonna M.
Very good proprietor, no improvements required..Dean C.
Extremely helpful, owner/operator was amazing and the man he had working for him took care of everything I needed above what I asked.Ben M.
Jeff did a great job of taking care of me.John B.
Pay employees (contracted or otherwise) enough to be present on weekends and end the use of an app or cellphone. It's very time-consuming and I would have preferred to just have a person present rather than go through 10 steps, taking photos, etc. I was also under the impression it would take "just minutes" to pick up based on the website claims, but it was 50 minutes after we got to the location before I could take it off the lot. Mostly due to re-entering information I had already provided when I reserved the vehicle. A person would have looked everything over and handed me the keys. U-Haul's mobile service is not efficient.Bridget C.
Nothing needs improvementSuzanne N.
I have rented from this location several times. They are always amazing to deal with. Very professional and courteous staff.April S.
I dropped off after hours. There was a place to park my truck, and mobile check out was easy. I didn't go in the store or talk to anyone because it was after hours, but the location was easy to find and was well-maintained. I also stopped in at the Baraboo location prior to my rental and spoke with Raymond. He was extremely helpful and walked me through the process.Jenn K.
Le client n'a pas laissé de commentaire.Daniel W.
Every thing went perfect.KARL M.
Le client n'a pas laissé de commentaire.SUE A.
Jeff runs a solid business and has been very helpful with past moves as well. I don't want to move anymore, but if I do.. I will use Jeff and L&N Tractor Repair. Merci!Kurt N.
Vehicle had over 100 000 miles on it and it showed. It also smelled like the inside of an ash tray.John G.
Le client n'a pas laissé de commentaire.WILLIE S.
Fantastic and friendly service!Pamela Z.
L&N Tractor Repair Inc is an excellent place to rent. Courteous, Professional, Friendly, going behind expectations to accommodate my needs. Downside: U-Haul's computer system did not work properly and caused a nightmare delayed my loading and travel time by 3 hours and a chain reaction of events to the negative.Niklaus I.
Le client n'a pas laissé de commentaire.Derek C.
We use the Uhaul in Baraboo a lot to move stuff to storage to move to our new house and to move my brother from boo to Steven's point. With all that Uhaul in baraboo is amazing and Sauk has hooked us up when Baraboo location is low on trucks. ThanksCHARLES N.
Le client n'a pas laissé de commentaire.Jim T.
Le client n'a pas laissé de commentaire.TERRY F.
Le client n'a pas laissé de commentaire.DAVE P.
I was very disappointed that the inside of the UHaul had a leak and some of my belongings got wet. It was raining the day I moved, but I had things in the 'Mom's Attic' area, and took pics to show the issue. This is the first time I have rented a UHaul and my expectation was that I wouldn't have an issue with my belongings getting wet, since I was renting from a reputable company.Rebecca S.
Le client n'a pas laissé de commentaire.DILAN R.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.LUKE B.
Le client n'a pas laissé de commentaire.dave B.
Very good serviceNathan N.
The dealer was very friendly and helpful. He gave me shortcut directions to his dealership where the trailer was located, which was appreciated. The trailer was just what we needed to haul our golf cart. If we need a trailer again in this area, I definitely will use this dealer again. Al SchroederAlan S.
Le client n'a pas laissé de commentaire.LARRY S.
Jeff was a true professional. Fully informed and couldn't have been more helpful. BEEG GEORGEGEORGE M.
Le client n'a pas laissé de commentaire.Robert K.
Very helpful staff, A++++ERIC B.
Excellent service à la clientèlepenny B.
Le client n'a pas laissé de commentaire.ELIZABETH F.
Le client n'a pas laissé de commentaire.JERRY H.
Le client n'a pas laissé de commentaire.Bonnie H.
This gentleman was professional and knew what he was doing. Awesome service and got me in/out in a timely fashion. He even apologized for the crappy service and what I went through in the morning at the other location! This is truly how UHaul should be represented, by this guy here!Patty L.
Le client n'a pas laissé de commentaire.Lonna S.
Le client n'a pas laissé de commentaire.DEBRA C.
It was a quick process and good location for me.Chris R.
They were not open when we were there to pick up. They left me a message saying I needed to self check out using my smartphone. When I got there, there were no directions on using smart phone or what to do to open the lock box. We ended up calling u-haul. The lady that helped us on the phone was wonderful. A note/directions on/by the lock box would be helpful. As well as finding the self check out online. I was unable to locate it.Alexander K.
Outstanding customer service!derek I.
Le client n'a pas laissé de commentaire.Paul K.
Le client n'a pas laissé de commentaire.MATT S.
Make sure that the trailers have brakes including brake drums, etc. the hydraulic emergency brake is not legal it's over 20 yrs old. And due to the trailer not having brakes I now have to go and replace my brakes on the truck. That I had just gotten done! MerciSara W.
Thanks for having a truck on short notice.deborah L.
Le client n'a pas laissé de commentaire.laurie G.
He even walked me to the truck and opened the door for me! Very personable service!!!!Pamela Z.
Le client n'a pas laissé de commentaire.Laura F.
Le client n'a pas laissé de commentaire.Randy G.
Le client n'a pas laissé de commentaire.Bradley P.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.