Le client n'a pas laissé de commentaire.KAREN J.
Customer Reviews for L&T Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Riverdale, IL 60827
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 4h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was charged a drop of fee when i called and said i was dropping the trailer off. My phone was broke so u couldn't check it in... That's y i called and still got charged a fee!!THOMAS J.
First of all i earlt checked in. I got there at 10am for 10am pick up. there was a lady standing at the counter literally talking about nothing for 10 minutes. there were two men filling out paperwork. after the lady left the counter I stood up the guy said wait. I told him that I already checked in and he still took the other two guys. by the time I got to the counter was 10:24am. I initially wanted to rent it for 5 hours. he told me that he would adjust it to 3:30 because that is around the time I actually got to the counter and got the key. when I got back a different guy claiming I was late tried to charge me 102 $. he then acted as though he didn't know what the gas was supposed to when I bought it back. he then claimed that I left trash even though I know I didn't. and to add insult to stupidity, earlier that morning I saw a mouse run by in the back room behind the counter. I shouldn't have to leave reviews telling people to videotape the mileage the whole truck the inside of the truck and to make sure that they don't get scammed because they refuse to adjust the rental time to when they finally get to the counter and get the key. despite early checking in. I think it's disgusting that a person will still make you wait then try to hustle you at the end despite claiming that they will make the adjustment. and if the 62 $in which he claimed I was charged is not really what I was charged. you will have a whole nother problem.Matthew B.
Le client n'a pas laissé de commentaire.Sherman H.
Le client n'a pas laissé de commentaire.CYNTHIA M.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.Craig L.
Le client n'a pas laissé de commentaire.LORIE A.
Very professional staff. Explained the terms and conditions and made recommendations.Erika L.
Friendly and helpful employees.Joyce S.
Le client n'a pas laissé de commentaire.Brittani C.
Gentleman that rented the vehicle seemed very nice, however, service and equipment was subpar. Communication was spotty, we were given an update by text message from a personal phone, even though we had already contacted U-Haul customer service that provided us totally different information than we are now receiving from U-Haul. Totally dissatisfied.Robin L.
Le client n'a pas laissé de commentaire.Tiara I.
Le client n'a pas laissé de commentaire.Shanita H.
Le client n'a pas laissé de commentaire.Lorian W.
Clean and drop off was very accommodatingjoseette M.
The staff was helpful. The truck I rented had loose steering on the freeway. I'm a truck driver, so it wasn't a big deal, but this might make someone else nervous.John S.
Le client n'a pas laissé de commentaire.Lemuel A.
Le client n'a pas laissé de commentaire.Notasha T.
My Trip Was Awesome Customers Service's Was GreatDarlene T.
This location charge me for insurance without my authorization. He did not ask me or tell me he was putting a 25,00 $ charge on my card until I asked him why my total 63,20 $ after he swiped my card. I rented a van on 09/09/2020 @ 2:00 and returned it on 09/10/2020 @ 12:30 from 14150 S. Indiana. The truck rental is 19,99 $ and my mileage I used was 25 miles at 0,69 a mile. I was told that they don't accept my personal insurance which I have full coverage with progressive. I have rented a trailer and Van's before from 71st off Stoney Island and never had any problems. I will never rent anything from that location and I will tell friends and family not to rent from that location. I filed a claim with customer service to have my 25,00 $ return. If I don't get satisfaction from customer service and my money isn't returned to my card my next step will be to notify BBB for deceptive practices at this location. My contract number is 99228479Martha J.
Nothing at this time, the service was great!Joyce S.
Great serviceLORIAN W.
Le client n'a pas laissé de commentaire.Alonzo A.
Le client n'a pas laissé de commentaire.Jamaal J.
Le client n'a pas laissé de commentaire.Jacari G.
Le client n'a pas laissé de commentaire.SAMANTHA H.
Le client n'a pas laissé de commentaire.nicheauna S.
Le client n'a pas laissé de commentaire.ANDRE W.
Le client n'a pas laissé de commentaire.Ronald C.
Keep up the good customer service skills!#awesomeEvelyn P.
Le client n'a pas laissé de commentaire.Iesha L.
Was very helpful and even though the system was moving slow they made me feel every bit of relaxed. Nice staff I didn't get the man name who assisted me but I would like to say thanks!Evelyn P.
Le client n'a pas laissé de commentaire.Renarda S.
Le client n'a pas laissé de commentaire.Traci G.
Le client n'a pas laissé de commentaire.Judith E.
I had a reservation and it wasn't open when I called corporate then a guy can I out of the back door and gave me a keyCharlene C.
I rented a 10' truck from this location for 19,95 $ @ 0,99 per mile. I only drove approx. 12 miles locally . My estimate bill was 40,75 and the final bill totaled 83 . They charged me 62 @ 0,99 per mile ! One of the the employees stated that the vehicle has GPS tracking , with that in mind they should know I didn't travel 63 miles. I suspect someone tampered with the odometer in this vehicle. This location should be investigated. My personal opinion !kennth C.
Le client n'a pas laissé de commentaire.Telicia F.
Le client n'a pas laissé de commentaire.kevin H.
Great people to do business with.Joseph C.
Le client n'a pas laissé de commentaire.Deonna S.
No improvement necessary. They were amazingSAMANTHA L.
No commentsPhillip H.
Le client n'a pas laissé de commentaire.Stephanie P.
This location needs extra lighting at night. My overall experience with ordering this truck through customer service was completely unsatisfactory!SANDRA C.
Bad service .will never recommend or useSamuel A.
Friendly helpful and professional staffDarla S.
Le client n'a pas laissé de commentaire.Michele L.
Le client n'a pas laissé de commentaire.TRAVIS A.
Five starAdelani O.
Le client n'a pas laissé de commentaire.Marquila H.
Everything was beautiful.........great customer service.......got me in and out 30 mins or less..........thanksTeresa O.
They listened to my situation with my uhaul pickup and the operators and they were willing to assist me in any way possible. They even offered more time with the truck to unpack since my travels were delayed due to corporate's inconsistency and misinformation.Karla-Renae' H.
Le client n'a pas laissé de commentaire.Lisa J.
Service was very slow. Credit card machine did not work. Took me an hour to get a vehicle. They had to make copies of my license and credit card which us very scary.FITZ M.
Le client n'a pas laissé de commentaire.Latoya L.
Le client n'a pas laissé de commentaire.MARK J.
Le client n'a pas laissé de commentaire.michelle B.
Have more dollies available.Diane F.
I did not realize the process was so time consuming My rating was average because it was my first rental. The employees were above averageWANDA H.
Le client n'a pas laissé de commentaire.Phyllias D.