Rental of truck was perfect however customer service was very bad. Manager very rude and would not return a lock that has been open by storage worker however never used. No signs in the place says open unused items can't be returned.Luchana K.
Customer Reviews for Lantana Storage Units
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Argyle, TX 76226
(Northeast corner of Hickory Hill and Hilltop Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ray G.
Le client n'a pas laissé de commentaire.JOSEPH G.
Renting from Lantana Storage and U-Haul was a breeze. Everything just fell right in place.James G.
Very fast & convenient.Christopher S.
Le client n'a pas laissé de commentaire.Anthony D.
Le client n'a pas laissé de commentaire.Ken S.
Good experience equipment very goodJim P.
Everything went well. I do think Uhaul as a company need to be more competitive with Home Depot which rents a truck or van for 20 $unlimited miles for 75 minutes then 5 $ever 15 minutes. It's great for short rentals to haul or move something quickly.Lars S.
Bravo, U-Haul!Daniel G.
Le client n'a pas laissé de commentaire.DANIEL G.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Daniel G.
The entire experience was fantastic. Thank you.Brian C.
could not believe this is a location that represents Uhaul. We showed up to get our van and it was a boarded up building with a RV on the side of it I guess where the owners where living? She was very nice but the van was extremely dirty. When I turned it in I was charged a 25 $cleaning fee? You have to be kidding. When I opened the passenger door after I got it a half drank gatoraide bottle fell out. What a joke.Derek D.
Le client n'a pas laissé de commentaire.STEVE D.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.Daniel B.
Friendly Good customer serviceSTEVE D.
Le client n'a pas laissé de commentaire.Jason J.
Easy access and great customer service! I have used Uhaul many times over the years and this experience was flawless - will definitely be using them againReagan B.
One huge issue that I've always run into every single time and on this trip I've had to outsource but and pay extra money out of my own pocket for equipment that you guys as a company can never keep track of. This makes an already difficult process even harder and requires time to be wasted. As a company that rents out trucks and equipment everything should be serial numbered and kept track of to make the process of moving easier for the client because my move experience with uhaul was absolutely horrible. I had my reservation changed last minute, I had the person I spoke with tell me I can pick the truck up from one location and then go scavenger hunt around for the equipment I reserved in a truck that gets charged by the mile, and then tell me I could pick up everything in one location and then arriving to find out I can only pick up the truck and 1/3 of the equipment I reserved, and then go to another location to find out they don't have anything after being told they did and that they should have a back stock of equipment. And then after talking with the final lady at the uhual place in Denton Texas she put in for me to be charged 0,10 $ a mile for the inconvenience of everything that I went through and have had already wasted my morning and set my move back and put me behind by hours. That request was never fulfilled and this whole process and how you guys treat people who rent from you and expect you to have the equipment that we reserve is a horrible system and your website needs to be changed if this ever happens and takes affect that if you don't have the equipment don't let customers reserve it because then you give clients this false hope and false advertising of equipment that no one in your company would know if you have it or not. This has to be changed to be able to keep track of all equipment that you offer for rental.Michael M.
Le client n'a pas laissé de commentaire.thomas H.
Le client n'a pas laissé de commentaire.Joseph B.
Great service by the owners. Very helpful and informative. Struggled with the pickup through corporate as they required someone to answer the phone at 7:30am from a random number in order to confirm reservation. Frustrating to say the least and delayed pick up significantly. I would rent again as owners were great.Lee W.
Le client n'a pas laissé de commentaire.Melinda M.
They ae always so friendlyDAVID S.
Le client n'a pas laissé de commentaire.Michael G.
Have this store be the official company trainer on how to rent from UHaul.... They are a great representative of UHaul.Brian M.
Nora's service and help were excellent!Michael R.
Excellent customer service!Snow A.
Le client n'a pas laissé de commentaire.JAY H.
Le client n'a pas laissé de commentaire.Todd A.
Le client n'a pas laissé de commentaire.Scot M.
Le client n'a pas laissé de commentaire.Theresa R.
Le client n'a pas laissé de commentaire.Michael C.
The fan for the ac/heater wasn't blowingDavid P.
Working with Nora and her staff was very refreshing. The overall experience was very pleasant from start to finish.MICHEAL C.
Le client n'a pas laissé de commentaire.Zachary A.
Le client n'a pas laissé de commentaire.John S.
Very nice workefAlice D.
Le client n'a pas laissé de commentaire.Mike S.
Great service. Keep it up!Todd A.
Fantastic service!Todd A.
Simple and not complicated, clean and vendor looking you in the eye.Robert B.
Reyes team (Jorge Jesus Juan) we're great ! I would recommend them to anyone and this is a temporary move and will be asking for them on our next move.Ray D F.
Le client n'a pas laissé de commentaire.Gary S.
Rented for one day charged for two, appliance dolly missing one rubber guard other one fell off causing damage to items movedJohn C.
Le client n'a pas laissé de commentaire.Valincia K.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.ELIZABETH L.
I had to get the dolly and load it and nobody was there to assist. They just pointed to it and i did the rest.Cecilio L.
Customer service at the time of pick up was great. I was informed that the designated return time was after the location would be closed, so I had until the following morning to return the truck. You initially tried to charge me for extra time. The updated invoice I just received has a 20 $after hours service charge. Unacceptable.Josh V.
Great place to do business. Organize, efficient & good customer service! MerciTom R.
Le client n'a pas laissé de commentaire.mary R.
It was so far out and our cell phone signals weren't great so the process kept reloading and it took us over an hour to get it completed.Ronli T.
Neat, clean, professional. Recommend, however that the truck's windshield be clean before customer leaves.Stephen B.
Le client n'a pas laissé de commentaire.Leeman S.
All goodLEE C.
When charging someone an extra fee their not aware of you should call and let them know. I paid what I thought was all the fees. And now days later I'm getting another charge. Not okay.Cheyenne W.
Everything exceeded my expectations and I would highly recommend. Staff was very friendly at pick up and drop off. I would definitely use y'all again if needed. Thank you very much!RoseAnna D.
Next time clean the trailer out especially when someone telling you their loading the trailer with furniture (my furniture all white, there was lots of dirt left in the trailer.) Make sure equipment actually works, I rented a trailer with no brake lights, which was very dangerous! I thought by contacting the provider, they would be more considerate/helpful about renting equipment that wasn't to its full potential but I was advised after it's off the property there's nothing they can do about it. I was also told I should have made sure everything worked properly before leaving, which the vendor helped hook everything up and reviewed the truck with me! Due to the lights being out and on a time frame I rented a rental car in order to trail behind the nonbrake light trailer, in order to reassure the safety of the driver and equipment.Jesscia S.
Le client n'a pas laissé de commentaire.Thomas W.
I had a horrible time the Truck Share 24/7 to work. Eventually one of the managers from this location was able to speak with me over the phone and get me going, even though the location was not open yet. I really appreciated the assistance, particularly since the mobile check in catastrophically failed and set me back an hour and a half.Max M.
Le client n'a pas laissé de commentaire.Robert E.
Nice place. Good service.THOMAS B.
Refueling charge was too high. You should be somewhat in line with current gas prices.RICHARD W.
Le client n'a pas laissé de commentaire.mike H.
Le client n'a pas laissé de commentaire.sally C.
Le client n'a pas laissé de commentaire.Troy B.
Le client n'a pas laissé de commentaire.Keith W.
Friendly service. Reliable. Fair priced. I would definitely use them again, but hope to not move for a long, long time!Steven C.
The desk clerk was very professional and knowledgeable! She did a great job!Bobby P.
Le client n'a pas laissé de commentaire.BILLIE S.
Le client n'a pas laissé de commentaire.Auden G.
Le client n'a pas laissé de commentaire.Walter C.
Nothing at allRishi B.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.Charles L.
Le client n'a pas laissé de commentaire.Zilpha L.
Le client n'a pas laissé de commentaire.Tammy W.
New facility, friendly people. Renting was quick and easy.JAMES W.
Quick and courteous.Tom S.
This is one of the nicest U-Haul locations I have been in. Super fast check-in. I have waited 30-40 minutes to get a truck before (at other U-Haul locations) and this was such a better experience.Dave K.
Fantastic service and location....highly recommended!!!Keith W.
Everything was great and fit our needs perfectly.Calvin S.
Le client n'a pas laissé de commentaire.Amanda B.
Went above and beyond to accommodate our last minute rental!!Amanda B.
David and Nora were fantastic to work with!Meagan H.
Received over and beyond assistance when I could not get past the "pay" page, as I had prepaid on the reservation.luz R.
Le client n'a pas laissé de commentaire.BC N.
Le client n'a pas laissé de commentaire.Jeffry C.
Best service hands down!!!!Kevin L.
Impressed with the ease of your app check out &check in.Dean C.
Le client n'a pas laissé de commentaire.Jean-Pol G.
Le client n'a pas laissé de commentaire.Kay E.
Very easy drop off after hours.Bonny H.
Le client n'a pas laissé de commentaire.Matt C.
Great customer service, convenient, and truck was clean and well maintained.Melissa M.