Customer Reviews for Lasalle Kwik Way
(U-Haul Neighborhood Dealer)

241 évaluations

594 Lasalle Blvd Ste 4   Sudbury, ON P3A1W9

(705) 419-1734

Heures d’ouverture

  • Mon-Sun: 9 am–5 pm

Services dans cet établissement :

Pour nous contacter

(705) 419-1734

594 Lasalle Blvd Ste 4
Sudbury, ON P3A1W9

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: 9 am–5 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The vehicle was clean, however there was water in the floor and I was moving sofas, but in overall service and vehicle was a great experience, great service and very easy.

Jose Manuel Banegas Brizuela 
Évaluation :
1

If a customer has a scheduled date and time to pick up their vehicle, it should be ready to pull out of their driveway immediately. Once I arrived, I had to shovel and brush snow around and off of the uhaul in order to leave. I am fortunate to have brought my own shovel and snow brush because this location couldn't offer any to me. I would not recommend this location, the people running this area do not care for the equipment or having it ready for the customer.

Zachary Ducharme 
Évaluation :
3

Nothing wrong with the location. The vehicle is in poor condition. The truck pulls hard to the left. The steering wheel is off center. The headlights are aimed towards the right ditch. There is an exhaust leak below the cab which not only smells but is extremely noisy when driving. This truck needs some TLC but probably hasn't seen any since it was last inspected almost a year ago.

matt rahn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Graham Barrow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Leblanc 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Sarlo 
Évaluation :
5

Thanks guys for the u haul. Super nice staff as well . Marianne

Marianne Chenier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

garnet macintyre 
Évaluation :
5

Fast and easy return experience. I advised of the issues noted above to the rep who took my return.

Adam Reid 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRETT GRAHAM 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fay Ann Condo 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Boudreau Guy 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicole McCallum 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Gordon Jardin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMBROSYOUS SHEHAB 
Évaluation :
5

Very quick and efficient

Wayne Pearson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vince Rovinelli 
Évaluation :
5

Discount for regular users

henry mongare 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karissa LoRegio 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robin burke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey Lonsdale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane Dickson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gaston Charest 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shane dickson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Claude StAmour 
Évaluation :
3

The Uhaul is run from a convenience store. They put wrong starting odometer reading in my bill, and upon calling them said they would check and call me back but I'm still waiting for my callback. I only drove 11km and was charged for around 25km

rishab kumar 
Évaluation :
5

I was unhappy for the system it's was slow. It's took long to set my information because of the server. Next time provide computer for other location as well.

Sion Tchaly 
Évaluation :
5

This has been my best uhaul experience ever. Quick, clean and courteous.

Casey Labelle 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeff Zammit 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luc Boulard 
Évaluation :
5

They went above and beyond to help but when they tried to get help they could not get proper assistance the fuel amount even though confirmed when picked up was wrong in the computer had we not had pictures we would have been charged 138 as the computer said an incorrect amount. Your systems are not very well maintained.

Kim Mccullough 
Évaluation :
5

They were very kind and helpful

Kim Walker 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Krista Pollard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim harmiden 
Évaluation :
5

Best location

Kashish Bhatia 
Évaluation :
3

Not convenient for me to drop off the vehicle.

PHILL RICHARDSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fiona Watson 
Évaluation :
5

There was a lock on the back door from a previous customer and there was not a key to open it. Therefore we had to break the lock. I happen to have good neighbours with a bolt cutter but that may have not been the case for someone else. We were given permission to break the lock and he apologized for any inconvenience it may have cause. Overall the price was right and will definitely rent from that location again

Tonya Downey 
Évaluation :
5

Maybe have easier access. It's not super easy getting a 26 foot truck into a 4 car parking space lot that has 5 foot snow banks.

Cindy Blair 
Évaluation :
5

Great guys to deal with!

Lorenzo Bacanovic 
Évaluation :
5

Very pleasant experience. I prefer this location each time. Very friendly and easy to deal with

Paula Pacaud 
Évaluation :
4

Tires were all wear out. No tread on tires at all, they should pay attention specially in this location and in this weather.

Simran Singh 
Évaluation :
1

No winter tires. Very slipery on road with those tires and higher chances of accident.

Manu Baby 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pierre Seguin 
Évaluation :
1

I was also charged twice on my master card statement for $140+ on my Mastercard & no one will help.. its not our problem.. oh well.... call this number, i did (5 times and got the run around each time or hung up on PLUS im disabled so i had to hire 2 ppl to help me with the truck which wasn't even there (i pre paid to make sure i got the truck and trailer as package. NOPE just a random uphaul.. honestly worst experience... dropped it off early because i was so upset they gave me a hard time and said drive it to another uhaul place location 3 times 3 different place and ppl..rude the could care else.. to top it all off i had to pay $140and MasterCard wasn't charged it's just a hold..... NOPE if you haven't already figured it out I actually paid 4 times.. twice on my Mastercard different amount but still sitting at $148ish &$ 142ish then $150cash at store and then then the same at the end.. another $150cash at the last store just so the would take it back otherwise U-Haul was coming after me at for $1000 each day plus because the truck had to go someplace in town. AWFUL AWFUL AWFUL that whole mess cost me $1100.. I get $1 526,87 a month for my CPP-D thats it so imagen that month and the ones that followed because i could never get ahead, late on rent bills and no Christmas im blessed my family are so amazing that nobody exchanged gifts so i didn't have to feel like a complete loser, piece of crap cuz i could buy for my son 14yr and daughter 4, my familt kicked ass even more this yr so i didn't have to feel that way amazing.... they sucked me dry and will never go back, even when i reached out for help i tossed away like i was scum. I am a nurse in the ER but off work on disability because a truck couldn't wait 3 more seconds before he turned only to tblow into truck , where at that point i was up in the air spinning and then rolling all over the hwy only and end up sideways on a hydro poll with my truck in flame and a stranger risked his life to save me as he pulled me out though the passenger window even though I was sideways in a burning truck with a seatbelt t that wouldn't unbuckle .... See i am someone, i'm more educated then thses ppl but they made me feel like shit, I will never forget this experience. i can ttalk about it anymore cuz im just gonna get pissed off agin and still nothing will be done

Daniel Knapp 
Évaluation :
5

The locations is the best! Employees super friendly and it was the most beauty of uhaul very modern inside and in perfect condition. The price was reasonable and I got the uhaul stuck in some deep snow and was an hour late and the employee was so understanding and sweet and didn't charge me! Good place !

Maxine Jankol 
Évaluation :
4

The time

bridget okporu 
Évaluation :
4

The team was really nice and understanding, but I would recommend that in the future they don't rent a truck with an empty tank. This said, they were very nice about it....

Daniel Vadnais 
Évaluation :
5

The customer service rep was great and helpful.

Andrew Wisdom 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea Gosselin 
Évaluation :
5

My book g was for 4 hours, made online with U-Haul…I actually only used the truck for 2 1/2 hours…my confirmation from U-Haul said I had booked for only 3 hours ??? When I was booking, online, I tried 6 or 7 times before I realized that addressing my location as ON instead of Ontario could have been made a lot clearer ! Your online booking system needs to be clearer ! The service I received from the Quick-Mart was excellent and very helpful !!! Very nice people at this location !

Chris Kemp 
Évaluation :
1

Person asked me to take the truck to another location than said I was over my mileage she didn't know how to subtract the mileage so she would have to charge me $ 12.00. I figured paying it was easier than spending more time there. So I told her she would charge me even more to take it another twenty kilometres so I don't get it. Terrible service clearly never has had experience renting. Very upset with extra charge and 29 minute checkout.

Teresa Burns 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra Visentin 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAY TRIVEDI 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paula Benoit 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pankti Patel 
Évaluation :
5

Very satisfied with the drop off procedure and the gentleman that checked us in. Thank you for good service

Rick Orton 
Évaluation :
5

At this rate, all you need to do is to maintain this level of services.

AYOBAMI AJEIGBE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan George Thorne 
Évaluation :
5

Excellent service. Keep doing what you are doing.

Brenda Armstrong 
Évaluation :
3

No comment

IVANO ELLERO 
Évaluation :
3

Garbage of the previous customer was still in 5he truck when I took possession of it

Paul Bsstien 
Évaluation :
5

The manager Sagar is very cooperative and professional.

Daljeet Singh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim Fila 
Évaluation :
1

I have been charged 70$ for half an hour this is ridiculous

Subhash Bashnit 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephan Lefebvre 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Deault 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Burke 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Mary Olokesusi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Barry 
Évaluation :
5

Friendly service. Truck found with low tire, broken sun visor and loose cap unable to tighten.

Donald Baker 
Évaluation :
5

Excellent customer service. Attendant was very friendly and knowledgeable. He had me on my way in ten minutes. Best uhaul experience I've ever had.

Sarah StMichael 
Évaluation :
4

your representative was very helpful, polite and courteous....

Allan Revonkorpi 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Scott Lewis 
Évaluation :
1

Put blankets in the truck fix the dollies fix the interior so shits usable put a real tachometer on the trucks so you can drive it properly, provide straps or ropes to tie off stuff make the trucks more accessable so when i reserve a truck for 12 assholes dont call me and tell me buddy wont be back for another 5 hours

Noah velkovski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie Lacroix 
Évaluation :
3

The customer service person initially brushed me off when I asked to extend the rental and told me to call U Haul myself. He was somewhat busy with other customers buying lottery tickets, so not his fault, but he could have been more helpful/polite.

Peter Dibajnia 
Évaluation :
3

For going over by 38km base rate jumped up by $90. No more disgusting uhaul rentals from me. Representative was rude on phone. Lost customer

Lindsay Howell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dana mullaly 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyana Mitchell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barb Scagnetti 
Évaluation :
4

Drop off went well.

Alexander Jamieson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly Schneider 
Évaluation :
5

Very friendly, helpful and professional.

Joanna-Marie Spence 
Évaluation :
5

Have more vehicles available to choose from a 1/2 ton is almost impossible to rent in sudbury

Thomas lillie 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pierre Valade 
Évaluation :
1

Worst moving experience ever.

Stan Oldakowski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rifah Orpa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mahir Jalanko 
Évaluation :
1

Learn customer service

Ernest Arkoh 
Évaluation :
2

Front passenger tire was nearly flat and leaking air. Cab was not cleaned.

Tristan Doucette 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ankur Parbhakar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy armstrong 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camoins Antoine 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLAUDIO RICCIO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky Dankewich 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron Dawson-North 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kris Rathgeber 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LINDSAYMARIE EHMKE 
Évaluation :
2

Hard to find key drop box

ALEXANDER BAGGS 
Non les évaluations ont été soumises pour cet établissement.

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