The place is disaster and my experience was horrible. Close it down.
Kate Chesley
Customer Reviews for Palo Alto Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Was not happy with Uhaul that you could not drop the truck to the closest location. Don't try to make money on the mileage.
ARSEN SEROBIANThe drop off was a gas station so it was as clean as it could be. The guy who helped me return the truck was amazing. He was so very helpful and knowledgable. The drop off was easy and a new process for me but overall it was quick and easy.
Nakia DavisU-Haul can give me a time estimate in advance for how long it will take to check in - it was my first time and it cut into like 15 minutes of the reserved time, which was fine but I would have started the booking later or arrived earlier. Otherwise great
Millie Lin