I reserved a trunk at the Western Avenue location, I got there and they had gave the truck to someone else. Why would you let 3 TEENAGERS run a business like this? I ended up going to FOUR DIDFFERENT PLACES to get a truck. The 2nd place I went to on Michigan St, South bend, the guy was tripping on drugs and could barely talk. FINALLY at the 4th place LDP auto, the gentleman were able to get me a truck right away because of a cancelation. I will never be doing business again with UHAUL. Get your shit together!Robbin H.
Customer Reviews for LDP Auto Sales And Service
(U-Haul Neighborhood Dealer)
Pour nous contacter
Mishawaka, IN 46544
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 10 h am à 4 h pm
Heures d'ouverture spéciales
- 12/24/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Erika V.
It was a basic location, nothing special. But the owner did a great job in getting us set up and the truck was clean and in good conditionSarah H.
Le client n'a pas laissé de commentaire.MATT H.
Le client n'a pas laissé de commentaire.Dian S.
Le client n'a pas laissé de commentaire.CHARLES B.
The gas in the truck was sitting just below 1/8 tank.Brad B.
Online check-in and return doesn't work and was horrible. Thank goodness for the local business that pro-actively made sure I was good to go, even though it was outside of business hours.Jeshua F.
Le client n'a pas laissé de commentaire.Kendall H.
upon pickup, U Haul cyber-security wouldn't let me log-in with my password. This stressed me out! A UHAUL customer service rep helped me perfectly but this is annoying--- tell your rental customers that with the 24/7 mobile service they need to create new passwords I get it!!Mark G.
Le client n'a pas laissé de commentaire.Paul F F.
We were supposed to pick up our U-Haul that was only 5 mins from us but then get a call the same morning and told us we had to drive 35 mins to get it which was fine until they said we had to pay for that and had to take it back there. That was an extra $70 they took from me that I should not of had to pay at all and yes I did let them know my concern! Will not be returning back to this company!Elliot P.
Le client n'a pas laissé de commentaire.Kevin N.
Mike was very helpful and had excellent customer service!leah H.
Not many people that I know rent trucks of do things themselves. It worked out just fine, but I would have liked to have had more confidence that the truck was recently serviced. The tire light stayed on the whole time, the gas efficiency gauge with totally erratic and the only time that it registered in the green was when my foot was off the gas pedal! As I said, mission accomplished, but not a great ride. Truck needed new shocks or perhaps it didn't have any?Gregory K.
The person cancelled my original booking which caused the equipment to be flagged as late. I had already checked in and paid for 10 days, he rebooked me for 5. This caused a little misstep and 30 minutes of customer service. He just needed to check me in - nothing else.Gina G.
Le client n'a pas laissé de commentaire.Robert N.
Very nice and friendly both Big Mike and Jay.Pamela K.
We put in for one way and they didn't do it that way so then had to pay more money until we could get it back this wayPenny M.
Le client n'a pas laissé de commentaire.Mark G.
The vehicle was not clean when I got it and I said it wasn't clean when I left it because it wasn't clean when I got it and they tried to charge me for cleaning when it was dirty when I got it so I shouldn't be responsible for someone else's mess.Dorsey L.
Friendly people.Joe J.
Very tight parking was very hard to pull the truck out of the lot and return itMichael B.
Le client n'a pas laissé de commentaire.Michael H.
Was very small moving space with a trailer but with the help of an employee it was okay. The gentleman who helped me was very helpful and friendly.DEVON MARGARET S.
Le client n'a pas laissé de commentaire.TRAVIS P.
Le client n'a pas laissé de commentaire.Austin M.