Évaluations des clients Leetonia Shell Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Leetonia Shell Mart

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Shayla W. le

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Wonderful friendly service!

Michelle N. le

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No one was there for almost an hour. We had time constraints. Called U Haul 3 times. Very disappointed!!! Asked U Haul for a discounted rate since the person was late. Have heard nothing from U Haul to correct this.

Judy A. le

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Le client n'a pas laissé de commentaire.

Shelley V. le

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Le client n'a pas laissé de commentaire.

heather M. le

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Very nice. Prompt easy pickup and return. Definitely will rent here again.

Jeanette S. le

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Le client n'a pas laissé de commentaire.

shelly S. le

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Le client n'a pas laissé de commentaire.

Tara B. le

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Le client n'a pas laissé de commentaire.

Monica C. le

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It took 45 minut s to get the truck. Got the wrong keys. Had to call uhaul. Had to find right keys. Big mess. Nice lady but disorganized. The truck was not 20’ long. It was 18’ witha bonus two feet and that seemed like a huge rip off.

John T. le

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Le client n'a pas laissé de commentaire.

Florence T. le

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Friendly and fast.

Steven D. le

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Exceptional service!

Tom B. le

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Le client n'a pas laissé de commentaire.

Ashley L. le

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Dropped it off and left the keys in the drop off. Worked out great

michael H. le

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Le client n'a pas laissé de commentaire.

Dustin M. le

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Le client n'a pas laissé de commentaire.

Cherie D. le

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Great hours

Robert S. le

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Le client n'a pas laissé de commentaire.

melanye D. le

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The service from this gas station was great. This poor rating is for UHAUL'S service, and will be the reason we will not repeat business with UHAUL. For an interstate move of a 4 bedroom home, we reserved the largest truck, several pieces of equipment and two laborers for two hours during load-in. I checked our reservation online, and all was well. On a hunch, I PHONED the pick up location of the truck and was advised that they didn't have a truck that large. Our pick up was now scheduled for an hour later, AND was an hour further away. WITHOUT NOTIFYING US. The truck wouldn't have even arrived until after our UHAUL hired help had been sitting around for an hour. Your customer service operators were friendly, calm, and helpful. They even gave us the phone number for the field manager, but he didn't answer the phone OR have voice mail set up. Wouldn't that be a requirement for a field manager??? In the end, we sped across three states, to pick our truck up the night before the move. The pick up site did NOT have the equipment we reserved. There was no scurrying around trying to find it for us, just an "oh well...." attitude. Go elsewhere for your rental. Reserving through UHAUL is stating a wish, not making an actual reservation. You'll get whatever they have to give you, wherever it is, and whenever they decide to do so. We will never use UHAUL again for any reason.

Stacey M. le

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Le client n'a pas laissé de commentaire.

james F. le

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what we needed...furniture dolly was not there....my husband had to travel to pick up the furniture dolly... we paid 2 times for a furniture dolly both locations plus a dolly we didn't even ask for....we had a regular dolly of our own which we did not need.....plus we were charged the mileage when he had to go pick up the furniture dolly.... BAD BUSINESS.... then she charges another $10 when my bill said 93.80 which 17.00 should not have been on there....WAS EVEN CHARGED THE MILEAGE TO GO PICK UP THE FURNITURE DOLLY THAT WAS SUPPOSED TO BE THERE IN THE FIRST PLACE....WE WERE LIED TO

Charles H. le

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No one available to assist with hooking up trailer. Female on duty had poor English.

ANDREA B. le

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Le client n'a pas laissé de commentaire.

Dale T. le

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Le client n'a pas laissé de commentaire.

EILEEN M. le

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Our reservation location was changed at the last minute which took us 28 miles out of our way. The clerk did not speak English very well. She had no internet to process our order. I have not received any email receipt and I believe we have been over charged. We should not have to pay for extra mileage since you moved the location. The equipment was fine and operasted correctly and easily. The service from you was sub-par.

EMILY B. le

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Don't change the pick-up location from the one the customer requests. It's inconvenient.

William E. le

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Le client n'a pas laissé de commentaire.

rob W. le

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Very helpful and nice people and customer friendly

Nathan R. le

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Please make sure there is enough space to park at the drop off location. There was really only enough room for two trucks, and two trucks were already parked there. We had 26 footer, and barely had enough space.

CORINNE A B. le

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Le client n'a pas laissé de commentaire.

GINA E. le

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Le client n'a pas laissé de commentaire.

Eric B. le

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Gentleman at the location was very helpful and knowledgeable. I would highly recommend this location to anyone.

Carl M. le

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CHECK OUT DROP OFF LOCATIONS.

DAVID H. le

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Le client n'a pas laissé de commentaire.

roberta S. le

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Le client n'a pas laissé de commentaire.

Craig L. le

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Le client n'a pas laissé de commentaire.

TIMOTHY B. le

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Store was late opening and non organize.

JENNIFER C. le

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I had to wait an hour to get my vehicle. Then the idiot that ran the location didn't have the snow out of the uhaul area and we spent another 25 minutes trying to get a big truck out of a snowed in space. The kid doing all this was an idiot and I will never use your service again. I want my $50 I paid back for the inconvenience.

Shirley J. le

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The attitude of the attendants, the cleanliness of the place and just all around appearance of the place. We also had 20.00 gave at the return also. Would you like to be legally blind and have people takingthat

REUBEN Z. le

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Learn how to use the computer so the renters can get on the road faster. I lost almost an hour of my rental time waiting for the truck.

ROBERT D. le

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Le client n'a pas laissé de commentaire.

steve P. le

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Le client n'a pas laissé de commentaire.

JEFF H. le

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I believe there was a discrepancy on the miles. i rented it locally. on their computer it estimated 25 miles i set the trip counter and returned it with 26.5 and he charged me with 40 miles. I disagreed but what are you going do?

BRETT E. le

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The people at the shell gas station was great, i would highly recommend the store to get your u haul.. They are great people and very friendly.. Make sure if you need a haul you go the the shell gas station on columbia street in leetonia ohio... Evans family.

TOM G. le

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Had to drive 40 miles out of my way to this location was not close to either city i requested

Doyce R. le

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Let the customer pick up the truck where your web site told them they could, not 20 miles away. Also make clear all of the fees that would be applied so a customer is not surprised when they end up paying $230 for a truck that said it would cost $137.

Dan G. le

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Le client n'a pas laissé de commentaire.

bob T. le

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Le client n'a pas laissé de commentaire.

STEPHEN D. le

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I did a 1 way to youngstown 25 miles they charged me 181.91 they said my card wasn't charged and it would be alot less when I turned the truck in. when I turned the truck in I was informed that I was charged the whole amount [my account was overdrawn because of this]

Elizabeth L. le

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Le client n'a pas laissé de commentaire.

bob R. le

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They had no clue how to do paperwork, took 35 minutes to pick up! Delivery back to beaver creek mini mart was effortless.

KELLY S. le

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The counter people need training.

ROBERT K. le

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refund the extra gas that was in the truck, i put one hundred $ in the tank not knowing the gas milage i only used about 25$