Évaluations des clients Liberty Homes

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Liberty Homes

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gail S. le

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We were scheduled to pick up the truck at 10:30 am. Got there exactly at 10:30 and no one was there. I called and was told someone was on the way. We waited till 11:15 before he arrived. We were supposed to meet our movers at 11:00 which was 20 minutes away. Threw off the whole day.

Meagan G. le

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We had a good experience at first but then we got our final bill and they added 100 miles to what we actually used. We have gotten no response from the owners after emailing and calling multiple times.

Robert B. le

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nothing! D treated me very well

Tena P. le

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Started out awesome, really liked the representative. What can be improved is not overcharge the customer. I tried to call many times to resolve this issue but could never leave a message as voicemail is full. I understand he is very busy but Liberty Homes went over different options and selected one way to drop here in Forney and that I wouldn't have to fill gas tank based on the option he selected. I ended up being charged almost another $40 which I assume is the gas that I was told I wouldn't be charged. No itemized statement just a charge and with no way to find out Uhaul screwed me again. To make me whole based on what I was told it would cost would be for Uhaul to refund the extra charge.

Stanley A. le

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I had a billing issue, since corrected, thank you Uhaul customer service. Ref # 2397378. U-Haul auto transport trailers are GREAT, very easy to use and tow. First rate!.

Rebbeca L. le

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Le client n'a pas laissé de commentaire.

Jon G. le

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No issues at all- fine provider.

nick M. le

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after this last uhaul experience made me never want to use uhaul again, terrible customer service the only one who assisted me was the original person i rented from, other than that forget uhaul, uhaul service sucks! and i mean that from bottom of my heart u haul sucks!!!!!

Danique M. le

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I was highly upset at the staff using the 24/7 truck share. The app itself was great and easy to use. However, when I got there to get my truck, they failed to assign a truck to me the night before and I waited 30 mins till I finally got corporate on the phone and then another 30 mins for them to figure out they the reason I couldn’t select “pick up truck” on the app and start the process, was because they failed to assign a truck even though I did the express check in the day before and they were rude when they realized they made the mistake!

James U. le

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Le client n'a pas laissé de commentaire.

toni B. le

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Le client n'a pas laissé de commentaire.

Andrew B. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Karen H. le

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U-Haul place was closed no clear instructions on how to pick up U-Haul when I dropped it off no clear instructions on where to drop it off and the clerk in Rowlett was incredibly rude. The original one that helped us check it out was a different location and he was actually nice the rest of the experience very poor .

Stephanie J. le

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The salesman was very helpful, friendly, and able to fix what the previous salesman messed up.

April S. le

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The Customer Service was Excellent. Friendly and Fair.

John W. le

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Le client n'a pas laissé de commentaire.

Brittani R. le

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Le client n'a pas laissé de commentaire.

Elizabeth M. le

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Le client n'a pas laissé de commentaire.

brian B. le

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Because rain was predicted, we didn't wait for Saturday to return the truck. We brought it in just before 9PM and had to park it outside the gate. I entered under the gate but could not find a key drop box, so I placed the key under a small concrete block right in front of the door. We called back this morning and they told us they had found the key and checked us in, so all went well. They were very friendly.

Christopher M. le

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Le client n'a pas laissé de commentaire.

Jennifer B. le

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Very friendly. Very accommodating. We would definitely recommend. Thank you!

timothy E. le

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Le client n'a pas laissé de commentaire.

Cheryl R. le

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Le client n'a pas laissé de commentaire.

William W. le

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Le client n'a pas laissé de commentaire.

Sid S. le

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Le client n'a pas laissé de commentaire.

Helen R. le

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Le client n'a pas laissé de commentaire.

Emily B. le

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Le client n'a pas laissé de commentaire.

Donnie H. le

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Le client n'a pas laissé de commentaire.

Nicholas B. le

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Le client n'a pas laissé de commentaire.

BARBARA C. le

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Le client n'a pas laissé de commentaire.