Better customer service. Not friendly.
WILLIAM C
Customer Reviews for Liberty Motors Pleasantville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing all is well
Earl WYou misrepresented the costs and you are engaged in deceptive advertising. Call me to discuss resolution before I report to State enforcement authority.
Louis MThe passenger door handle was broken off. I didn't realize it until I pulled off.
Deangelo MFriendly and helpful staff
Ronald SThe need for a second form of photo ID should be more prominent in the email. Now that I've done the contactless renting it should be easier the next time but it wasn't too difficult, just took some figuring out.
Erin Eit was fine
WANDA HThe agent was not expecting me, & told me he had no notification from U-haul that I was arriving with the truck. He told me that he had no place to put it, & to take it to a different U-Haul facility. I refused, & left it there.
William FPersonable and helpful staff.
Paul RNot happy since my Son tried to return the van early on Saturday instead of Sunday. The app was not working at all so I was charged the full amount. I also left a voicemail to let them know it was returned on Saturday instead on Sunday!!!
PATRICIA OHave it so if a location doesn't have equipment I ordered, it doesn't get offered.
JOSHUA LWe were running late and the guys at this location helped us get checked in on time. Very helpful.
Giuseppe DThe location was very nice and clean, the owner/staff were friendly and went out of their way to make sure I was taken care off. Highly recommend it. Merci.
JOSEPH DBetter customer service. Had 2 wait for them to finish with selling a car before they would do my rental. Rental was dirty and had like no gas in it. Brought it back with a little less then what we got it with and was charged for 2 gallons
CHRISTINA DS.O.
VICTOR MEverything was great 🙂
Gloria D