Évaluations des clients Liberty RV Roofing

Nothing more

Call Direct ... the Folks there are really considerate and easy to work with!! Been renting from U-Haul for ages ... this was at the top of the list. Thanks!

Customer service was excellent, however condition of retail equipment, horrible. They knew we were traveling from Washington state to Arizona ( 1700 miles ) and rented us a trailer with bald tires. We barely made it, started showing cords and we had to switch It out with another uhaul dealer. They need to step up their game or get out of the uhaul renting.

Let people know that they need there paper work before they drop off vehicle.

Customer service off the charts. They are a 45 minute drive but I will use them every time.

Vehicle was what I ordered. Cannot speak to the maintenance, as I had engine problems on the trip.

Friendly, helpful, efficient. Great!

everything was excellent except i was not told I may not be able to drop the trailer off at my destination.

Customer service was outstanding! Thank you for making this rental super easy!

The people and location were wonderful. A few glitches with software and hardware but the customer service made up for any glitch. Super people to work with.

Fabulous service! Will use them again!

Great team!

nothing

Great customer service. Very professional staff. Will use again in the future.

This was the only U-Haul experience I've ever had where I didn't come away disappointed. Trying to rent an auto transport trailer in Eastern Washington had been an exercise in futility, with reservations made and no equipment available on rental day. That was until the reservation made with Liberty RV Roofing and U-Haul. The equipment was ready to go for us, and checking back in after hours was a breeze. I'll call them direct next time and recommend you do the same.

All the uhaul centers need to act and perform like this center. This company represents your brand perfectly.

Excellent drop off experience. Super fast, easy to do, and very courteous and efficient representative.

Clean Melissa's mouth out with soap! Her use of profanity to resolve customer issues, was uncalled for, and very inappropriate, in dealing with a relatively simple issue.

Assisted me with everything and were very helpful!

Your website/reservation system is really flaky, inconsistent; got a price quote for an auto transport trailer on your system Friday 10/9/2020, no problem, but didn' reserve the trailer; later that same evening after talkng to someone at Liberty RV Roofing with an auto transport trailer coming back in Friday night, tried to go online to your system again, but this time, though it remembered me including info on my towing vehicle, no auto transport trailer would show up as an option, tho plenty of other trailers did show up on the screen as options?????

Great team. Change nothing.

The truck. The people and the service was first-rate. Five stars all around.

Very friendly and efficient!

Absolutely wonderful experience

The receptionist was extremely nice and knowledgeable.

Garbage experience was charged for the wrong trailer and they refused to refund me. Will never be using uhaul ever again.

The location we picked up the truck from was not what I am used to... They were friendly, the office was really clean and it was an enjoyable experience in the midst of a crappy situation. Thanks you!

trying to register on line was difficult and didnt work.

Very nice people. Made it quick and easy for me, and I would strongly recommend them!

Be up front about pricing and how everything is determined. Also explain drop off processes better. I was literally told just park it at the drop off location.

Marilyn was superb! Professional, helpful and very customer oriented Best I have encountered!

Everything was made very simple and the staff was amazing ! Definitely a very positive experience overall!

Their customer service was outstanding. We will definitely use them for our future Uhaul needs and recommend them to others.

Absolutely fantastic place, deserves its 5.0/5 score

Great U-Haul location. Friendly & professional staff. The truck was very clean, fueled. Outstanding. Thank you.

This bad rating is not for Liberty RV Roofing, its for U-Haul overall. What a terrible service, every time something was wrong. Both time I had to return something, I followed the steps on the app and the Location button was never working, that caused issues for the after hours returns. I had to call, email and everything because U-Haul gave me wrong information every time. I even got charged for an extra day, I know mistakes happen but the emails behind them are ridiculous, no common sense at all. ello Samantha, Thank you for reaching out to us. Are you stating that you returned by 7 am on Wednesday? Your contract shows you returned at 8 pm on Wednesday. Sincerely, Mae U-Haul Customer Service 800-468-4285 And this was my response Today is Wednesday Pacific time 2:30 pm. I don't know how could I have returned it on Wednesday at 8:00 pm since that hour has not even happened yet Awful, awful terrible service.

Friendly, knowledgeable and concerned about me and my experience!

Maryilyn was very courteous and professional. They were very easy to work with and helped me load my car on the trailer.

The lady that checked us in was great!!! Super helpful

Very friendly and pleasant to work with!

Excellent customer service!

No improvements needed! I would refer this exact location to anybody very clean awesome customer service very very big hearted people I came in there with A sad face and left there with a smile from ear to ear beautiful kind hearted people that have fantastic customer service! I give them five stars Without a doubt!

Friendly, fast service

Everything went smooth.

Great friendly customer service! I will be back to this location anytime we need a u-haul rental!

It was my first time visiting your location I was so impressed and I recommend everyone to visit this location for thank u!!!!!!!

Very friendly! Excellent rental experience.

Wonderful people, so helpful and friendly! I will rent from the again!

Very friendly owners.

They were very accommodating on my needs as they kept changing from size to size on the truck rental needs. I was not sure of what was needed and they were very helpful and accommodating .

You guys were great!

Wonderful place to rent from. Super friendly and helpful staff.

Outstanding customer service. Friendly, courteous family-run business. I will use them again and will strongly recommend them to friends and family.

Much better then my experience at the Spokane location almost 2 years ago, very pleased to have found this location.

I was late dropping off and they were wonderful . Easy stress free transactions .

Great Service. Great people! I will definitely use this location for my future moving needs.

Liberty RV roofing goes above and beyond to accommodate your needs. They were very professional and kind during both the rental and return. I would highly recommend them for any rental you need.

Everything was so easy and they were extremely friendly! Great experience

Such very nice people to work with! Thank you for the excellent customer service you provided. Will definitely recommend you to our friends and relatives.

Thls location provided the best service I ever have from u haul . Thank you

Great, Friendly, Curious Staff.

Best experience I've had with a rental company! Staff was helpful and friendly.

They were amazing!